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Sometimes when I say “Alexa, volume up” or “Alexa, volume down”, the volume on all 10 Sonos devices goes VERY low for 10 seconds before it going to the raised or lowered volume. This is irritating because if playing a podcast, I miss 10 seconds of the podcast. This doesn’t always occur, but probably half the time. This behavior recently started occurring. I can understand if a Sonos device that has a microphone might lower the volume when someone is speaking to it, but this happens to all Sonos device even those without a microphone.

I have Play:1 and when I try and play music the app tells me “internet connection was lost.” App is up to date and obviously my internet works fine as that is how I’m posting this question. Anyone else dealing with this?

I tried to reconnect my play 1 to the wifi network. Router fritz box7583 LD. Nothing changed at the network. Just suddenly Sonos app don't work. I deleted all the other connections like  in my Google home. Restart router. I did everything. The play is recognized by the Sonos app but cannot find de play 1 in my network. Anybody a solution or similar problem? Checked also my router, seems okay, but can also not add Sonos to my router. 

Same as problem previously closed, neither of my 2 Roams will connect with other speakers, though I can connect them to SONOS alone.  My app is apparently up to date.  Any ideas please ?

Problems running Sonos for Android for almost a year. Need to logout/login, reboot etc. to get it working. Now it has stopped executing orders like play, choose music etc.Am I the only one???? Most unsatisfiing - thinking of droping Sonos. How can Sonos spend almost a year fixing a problen after the update early spring this year???

I have sonos 1 and I want to listen to BBC sounds and it has stopped working.  Says I must update Sonos app but I can’t because then it won’t work with my Sonos anymore.  What can I do to listen to BBC sounds on my existing speakers? 

Why still after 4 months Sonos didn't sort out problem playing Internet Radio stations through MyTuner Radio???Especially foreign internet radio stations. Any current update on it , please??Good I haven't wasted money in buying more speakers from Sonos, yet..

It keeps showing no selection is available, anyone still having this issue?

My home theater system has an ARC, a new Sub 4 and two One SL speakers.  I’ve read several reviews that say stay with your ARC, Sub 4 and upgrade to two ERA 300s for surround speakers.  Most reviews say since you already have a dedicated Sub 4 and with an upgrade to two ERA 300s, you would not notice much, if any, difference between having an ARC vs ARC Ultra, plus you’d save $1,000.  Thoughts?  Thanks!

Some of my speakers are always muted and I cannot unmute them using the app anymore. Instead, I have to physically touch each speaker which is ridiculous.  Any suggestions for fixing it or is this a known issue with the app?

Is it possible to play YouTube videos (not YouTube Music), through Sonos Play 5 Gen 1? 

I have two One SLs. One of them refuses to receive AirPlay. The other works fine. When I try to choose it as AirPlay receiver I get an error message saying it’s unable to connect to the speaker.  Is there a fix? This is the whole point I bought SONOS speakers… And no, the problem isn't that I haven’t power cycled or updated or things like that. Partly because the other speaker works fine and part because I’ve already tried that. 

Connect a speaker 

I’m looking at a new turntable being the Sony one - I’ve got 2 x Bluetooth Sonos one a100 speakers and the turntable is Bluetooth compatible- wondering if anyone knows if this will work? I keep seeing issues regarding connection but no sound. if this speaker doesn’t work - can someone recommend a speaker which does without cables with this turntable , I don’t want to fork out another 300 quid for a new speaker when I’ve got 2 that are just as good.

I want to get the ultra for the exchange for my Gen 1 ARC being returned.

I received my Arc Ultra today but compared with the old Arc I hear no difference in sound. I played different Atmos music and Atmos movies as well as Atmos Test Videos but the Arc Ultra does not provide more bass than the old Arc. In many situations the old Arc even sounds better, the Arc ultra sounds quite thin and hollow… Is there an issue with Sound Motion or is my unit broken? Anyone else experiencing this? Very disappointing to be honest…

Hello! I recently acquired a Sonus Move 2 and am curious on if it’s possible to connect my Sony HTZ-9f to it without having to buy any further equipment, is that possible? If so how would I do that? 

Why does my Arch “chime” 3 times when I power my TV off?

Hi,I Can't find the button for swap between Ace headphones and Beam 2. S2 and Ace are updated...

Hello, I own 2 Play 1, a Beam and a sub. I would lire to buy a  vinyl turtable Pro-Ject T1 with an Era 100. Could I  built a multi room via WiFi with all of them ? thanks Pascal

How to enable Bluetooth on the Sonos move speaker

I have several Sonos devices around my house, all already grouped by area, my problem is that in the Sonos app I select a different volume in each area according to the volume I want in each area and it looks good, when it comes to uploading the volume with the “general” volume, the app does not move the rooms symmetrically, it changes the volumes of the rooms and that causes the volumes to change differently in each room and it already sounds louder or weaker than the “balance” that I give it had givenThe same thing happens to me if I do it from my IOS phoneDoes anyone know how to solve it?thank you

After numerous updates and apologies it is still clumsy to use. The response delay is appalling. Quite often I have to reboot the app for a response. Is this as good its going to get? I can't believe I've just upgraded my system with 3 new 2nd generation speakers on the back of empty promises. 

When I open my Sonos App on my Android Phone many of the tiles do not form correctly. It can take several minutes for them to form. Sometimes they form but when you press them the App changes to a screen "System not Connected". When the App is reset it finds the system again. Then when the tile is pressed I get the message "Something went Wrong". It often takes a couple.od.attempts to make it work. This was working a few months ago but is getting worst with time. I have rebooted my router and restarted the connected Sonos devices.  

I have tried the suggested workarounds to add my LaCie external drive (contains my music library) as a networked device, but I cannot get it to work on my MAC desktop. Has Sonos provided a release date when this error will be fixed? Thank you.