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Hi,  I was outside enjoying the music (first time since April) on my Sonos One when all of a sudden after 5 or 6 tracks had played on YTM system not found on the network came up and the music had stopped.  After checking, all of my speakers had gone missing.  Beam, Arc, Sub, 2 x Ones and a One SL.  I tried searching on the update network and it found my Beam and the One SL.  Then after I put my TV on the other speakers appeared again.  My Arc is wired to my TP Link XE-75 with the others all wireless.

I am using the Arc, 2 subs with 2 Era 300. Using Apple Music as recommended by Sonos. When playing ATMOS content I get a better special experience compared with my Sonos One’s which is expected.Era 300 is not doing a good job in my opinion when playing stereo content and I figured out that Sonos disables the front firing driver when the Era 300 is setup as rear surround sound. Why? I pay for all speakers and have not even an option to turn the front driver on :-(.  It would be better to give user an option and similar to the heigh volume adding a front volume and control the volume. Any help is appreciated.

Move 2 stops playing when some  louder voices are detected, despite having voice control off. It works well when the room is quiet . It automatically resumes music after 30 40 seconds after the stop. Other speakers continue playing during the same time 

Hallo zusammen, Bei mir lassen sich die Microfone der Beam und Beam 2 nicht mehr aktivieren.Vorher hat alles funktioniert. Hab das ganze System auf Werkseinstellung gesetzt und neu eingerichtet, hat aber nicht geholfen. Wäre für Tipps sehr dankbar. LGMarkus  

My playbar and sub continually lose connection- it has nothing to do with the network - I can manually control the volume but I’m tired of factory resetting 

Trying to set up Roam speaker in new location, via my 2nd home WiFi. Seems totally unresponsive.

I have lost one set of in ceiling speakers in one room. They have just disappeared from my app.

Hello everyone, new to Sonos and having some issues with mt new Sony Bravia 7 and Sonos Beam.I can only intermittently get it to work via the Bravia Sync system. Normally for it to work I have to complete a full power off cycle then reconnect. After a short time it drops out again and nothing at all shows on the Bravia Sync connected devices. This includes my Sky TV, Fire Cube as well as my PS5. I can still switch to them via the output button but my sound very rarely works and when it does I can't control the volume with my Sony remote, only the Sonos App.Sony have offered ZERO help, only stating they can't guarantee the compatibility of Bravia Sync with 3rd party products 😡.Apologies for the length of this but I'm stumped 😥

Connected my 2016 player, base and 2 play one speakers to a new Sony Bravia 8 tv. Worked great for 30 minutes then when I adjusted the volume down using the phone app sound became a choppy clucking noise. 

Hello. I can't seem to connect the line-in connected to my Port to play from my speakers in the living room (Allrum). It only seems to play to the Port itself but I want to make it play from the speakers. Ive tried pressing the line-in from "Your Sources" but nothing happens, it only wants to play from the "Port" room. I'm pretty new to this so maybe im missing something obvious but I've tried most possible solutions and tried look through the line-in settings in the app. The user manual doesn't really give any help. Any help would be much appreciated! 

I have just opened the app (android) and all the services I installed like TuneIn, Spotify, Amazon Music are missing. If I try to add them again, I get a "something went wrong" message.I restarted my phone & that has not helped.  Currently, I only have a Play1, a Connect and a bridge active on the system.

My system with play1 and Sonos 5 gen1 stopped working and now when I try to connect to WiFi it doesn’t work. Tried with cable and it doesn’t work.  what can I do?

They made me buy a new router to my home and I can’t connect my play:3 and symfonik bookshell speakers to new wifi. The app on my iPhone does not find the speakers, it only says that can’t find a speakers.So i reset the speakers, no help there, put a ethernet cable in and one of the speakers, play:3 starts playing, ok , that's good, but the app won’t still find it and when I unplug the ethernet cable music stops.Elisa, finnish company says that the problem is with Sonos because my speakers are so old and the new router is new, top of the line product with 5g and 5 giga system…What I can do next?

I've had an S1 so no system of five components for 15 or more years and it's been wonderful.  Two months ago I got a Sonos Arc for a new TV in a single room and have not even used the S2 app to play music on that system, and my S1 system has been working fine the whole 2 months.  I have not updated any app or component, as far as I know.  But just now, my S1 app can only see the Arc and wants me to download the S2 app.  I've heard about all the mess with the S2 app upgrades in the past 6 months, and have not had to deal with them because I only use the Arc with the TV.  Now this?  Help!

I have my own app working and can access some upnp services.  Can play, pause, adjust volume so far.  But the zonegrouptopology return method not allowed.  Tried both post and get.  Also having same issue with browse.  Any help would be appreciated. 

I have a new Sub Mini. I have added it to my system and it shows up as Sub Mini not assigned. If I go the room I have named Library the App tells me I have a stereo pair consisting of a Play 1 left and a Play 1 right. I also have a box which says Connect Sub + and Remove Sub X. If I press Connect Sub I get a new window which says “Let’s add a sub to Library” I then click on Continue. I then get a picture of a Sub Mini and I I am asked to select the sub. I then collect on select. I then get another picture of a sub mini and a box which is a long horizontal slit. A black line Strats to go across and then the screen changes and the message “There was a problem adding your Sub Mini. Check the network connection and make sure that your subject is powered on.” Underneath is a big exclamation mark ! in a circle. Below that a “Try again” button.   So, as far as I know the Sub Mini is on. It has a steady white light and my system can see it. I have no idea how to check my network connection but

Ok - so, when the revamped Android app was launched a few months ago at least I could use my system via the Windows desktop app or with an ipad.This is no longer the case. Every device I used to connect to my system and play music via my Sonos speakers is now useless. Will this nightmare be over any time soon? Or should I just burn those speakers? Is anyone still able to use their Sonos products?

I have multiple sets of speakers and soundbars.  I finish playing music in Room 1 - tap stop icon.  Later, I go to different room. Open AppSelect music/playlist... Option is Play - no way to say where... Now Playing is prior playlist and prior speakers. Seems a simple task for customers with multiple devices.  Any suggestions? 

Recently the sound on the Apple TV cuts out, but only music and background sounds, in movies/series. Works ok if setting the sound to Stereo on ATV. I have a set-up with ATV 4K, Arc, Sub (gen3), Amp (connected to in-ceiling Bose speakers). It’s not all shows or movies that have this issue. Netflix works ok. Appe TV+ not. How can I fix this?

18/10/24. My Windows controller has just updated and now access to Tidal is broken :-( It can search for artists and songs but not albums or playlists! To play an album, I have to search for a track and then the album appears and I can play tracks one by one but not the album as a whole. Other services (e.g. Plex) work OK. - and the Android app is working. Mark Enderby

Is the App on a phased rollout?If yes why is there no schedule here?https://support.sonos.com/en-gb/article/release-notes-for-sonos-software-updates?utm_source=ENsonoscommunity

Adding a pair of era 300’s in stereo to an existing stereo pair of era 300’s (same room) possible??If not when. 

Hello, new to the forum. I have a play one Sl that I can’t connect to my new router. I have other units that have paired no issue just this one. I have wired it in for the moment and works ok. However when I try to create a surround, I choose the speaker it’s playing from the app and the wireless one will not work and asks to add to the wifi network again. It will not add if the wired one is in. If I reset both then add the other play one it pairs ok. But still can’t pair the Sl, that has to go wired again. The system was all ok before I upgraded to the pro hub 2. I can play them all together no issue just this pairing issue that’s possibly causing the surround issue too? I have spoken both to Sonos and Vodafone but still getting no where. Any help or advice is greatly appreciated and sorry for the long postMany thanks

How does one Connect a DVD player to Sonos Beam 2. currently the DVD players connected to the TV. I would like to paly my music CD’s and hear the music on Sonos beam 2.Also in case I am watching a movie can I redirect the audio to Sonos Beam 2 Regards,Pat

Live radio stations keep disappearing and stop - start every time there is an app update. Cannot connect to tuner and in Australia TuneIn costs $$ - has Sonos completely disabled live radio?