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Why, just why? I play white noise loudly on my Sonos play 3 speaker and at random points it forgos me playing it on a loop in the app and instead switches to playing whatever I had playing on my Spotify app, just as loud waking me up for a while. I don’t use the Spotify app to play music to my Sonos speaker EVER. I even tried to test things and I can’t even if i tried, does not play music from Spotify. Just randomly through the night it’ll completely switch controlling apps, then forgets how it does it when I try manually. What garbage software would even cause this please fix asap. And don’t suggest my wifi connection is the problem like every other thread on here, idc it still shouldn’t blast music from other apps.

I have the AWOL LTV-3500 Pro Free 100''-120" AWOL Vision Acoustic ALR Floor Rising Screen Bundle. I have the LTV-3500 projector connected vis eARC on HDMI 2 to my Sonos Arc soundbar. It works great.I’ve recently added some theater seating that comes equipped with SoundShaker Amplifier Kit. The SoundShaker transceiver can only take input from RCA (L&R) jacks.Can anyone recommend an HDMI splitter and convert HDMI to RCA and still support eARC?

Hi Team,Is there a way to ask Sonos Voice Assistant to play music from YTM (YouTube Music)? I already have YouTube Music added to my Sonos App and the subscription is also authorized. I just need to know what command I can use to do something like this:Hey Sonos, play XYZ playlist from YouTube Music Library 

Why is Spacial Audio - Head Tracking grayed out.  This is while connected to Apple iPhone 15.  App & Ace updated today. 

Frequently my Play speaker pair show that they are connected and playing, but there is no sound and the volume control isn’t working. This is sporadic and not constant. I’ve tried toggling the volume control on and off (it’s off). The wifi connection is good. I'm using the app from my iPhone.Moderator Edit - Removed image showing serial numbers.

I used to have several Sonos speakers and a Sonos bar, but when they all quit working after the upgrade I gave them away. I kept one Sonos 1. I can stream to it, but nothing I try gets it to connect to my music library. I used to love this system. It used to work flawlessly. I swore off of it, but I keep checking back because I miss it. I’ve tried the suggestions that I’ve read here...nope. I’ve watched it indexing for more than 10 hours...nope. Why on earth would I buy new Sonos speakers knowing that they will not work a few years down the road. I can stream my music library through decent desktop speaker. The sound quality is inferior to Sonos, but they work with no headaches. I’ll keep checking back to see if Sonos has fixed their product.

My setup: Velarion Projector Pro 2 - 40ft fiber optical HDMI cable - Sonos Arc/Sonos Arc UltraThe Ultra has a problem that the sound is stopped intermittently. see the video: Meanwhile, the original Sonos Arc has no problem, see the video: Those videos are playing when eARC is disabled from projector. If eARC is on, no sound at all, even from the original Arc.Used a copper 40ft HDMI cable, no sound at all. I had to change to optical HDMI cable.Have been playing a lot with settings in the projector, still in vain.I need to use the Ultra. What should I do?Any suggestions? Thanks

I literally can’t use the app, this stupid modal dialog blocks me from doing anything - even if some products aren’t updated, you shouldn’t need to prevent all other products from being used. Please god stop updating the app, I just want to use my crappy thousand dollar speakers - idgaf about quality anymore, just need this to work 

My system comprises a PLAYBAR, SUB Gen 2 and ONE speakers.They were working fine and showing on the SONOS App for quite a few years up until buying a new TV. After disconnecting devices during the TV install, the Sonos App didn’t recognise my devices anymore? Eventually after hours of trying I finally got the PLAYBAR to connect to the app after doing a factory reset but I just cannot connect the SUB Gen 2 and both of the ONE speakers to the App…I’ve been trying for hours and at the point of going to the pub!..can anyone help me out and advise what the problem could be and hopefully a fix? Got to say the app appears slightly different to how I last remember it..I never needed to open it to be honest..and it seems a lot worse than j remember it?..thanks in advance for any help. 

I was considering purchasing a second hand Playbar as a soundbar for my TV. I have Virgin 360. The Playbar I'm looking at doesn't come with a remote.  Is it possible to buy a replacement or can I program the Virgin remote to control the volume? 

Hi. Does anyone else have the issues where the Sonos app is fine for a week but crashes, very consistently, once a week? It requires a delete and reinstallation then works again for a week before we repeat. I’d love to avoid it, what am I doing wrong?I’m on an apple iPhone 15 Pro with the latest OS 18.1.1. Problem has been consistent through the last several OS and app updates and pre-existed OS 18. 

I used to listen to music all the time on my Sonos using Spotify, but suddenly it doesn’t work anymore?  The speaker works as I can use Apple Music but when I try and connect Spotify it just says ‘connecting…’ for like 5-10 seconds and then just… stops trying and keeps playing on my phone?  Has anyone met this issue before? 

Hey guys.  I am purchasing a Sonos sub tomorrow via Facebook marketplace. I have the serial number please can someone tell me what generation it is.  1302*********** Thanks. Moderator edit: Serial number recorded and removed

wir wollen Sonos auf Reisen im Womo nutzen. Wlan/Netzwerk ist in manchen Ländern nicht vorhanden.Gibt es eine alternative Nutzbarkeit der 3 Lautsprecher ohne Wlan?

The app is not working with my Sonos Era 300, No product found

Hello everyone,in my Sonos app on my Windows computer under “select a music source” I have both “music library” and also “sonos playlists”. available. I have two questions, which I hope can be addressed.The sonos playlist folder shows all of my music whereas the music library shows most but not all of my music.  Why might that be ? The Sonos app on my Ipad just shows the music library but not the sonos playlists folder. Why might that be ? Any help would be much appreciatedModerator edit: changed “the” to “not” at request

So I own 2 KEF Q550's and a Sonos AMP + Sub Gen 4. The sub seems to have a slight (obvious?) delay due to being connected via wifi. Is there anything I can do to get rid of this?I know having only Sonos speakers would probably fix it but i'm not in a financial position to upgrade everything to sonos (and weirdly enough, people tell me the KEF's give a better sound were I to replace them for a Arc Ultra?) Overall I'm very happy with the AMP and Sub.Thanks!

I am about to connect my ERA300 via the uSBc input to a record player phono out. Does this mean I cannot also stream music to it from other devices without a full reset?

After multiple threads (since closed) the app still defaults to the wrong room when it's started.  Yes, I have a den and yes I occasionally play music in it.  But 99 times out of a hundred I listen in the living room.   App starts  up showing den even if music is on in living room.  I've renamed the rooms, deleted and reinstalled the app.  No avail.  I get why the CEO got ousted - he should be.  Hopefully Conrad can return the Sonos app to a user friendly, intuitive and working piece of software.Rant aside - if somebody has a fix I will humbly use it and apologize.  

I am setting up my new Sonos Five and use Deezer as my streaming service. Using the Sonos app I click add, choose, Deezer, I have an account but doesn't ask for my Deezer login details?Instead it says 'please authorise Sonos to use your Deezer account'. The authorise button appears and when you press it it simply opens my Deezer app and there is nowhere to 'authorise'  Please help?! Thanks 

I'll contact after-sales in the evening to check, but I'd like to consult the community if you're having this problem.my product is era 100, android sonos app volume control still has a 5 second delay, is it fixed? my app/system has updated. help!!!there is a sonos reply: https://shorturl.at/fI6KCbut it's 4 month ago, i don't know if you fixed it. Note that I don't think it's a wifi network issue, as my streaming music playback, pause, and resume functions are instantaneous. It's just volume control delay

Can I reduce the bass on the play bar when watching tv?

Which preamp with sonos amp + turntable audio technica lp120 ?thanks

a few weeks ago my sonos library started giving me multiples copies of some albums. I think even though all my albums are in different folders and have consistent “album artist” is it now giving me an entire different albume for each song artist! This makes compilation albums completely unusable. It’s not the controller, as this is consistent with ios, win11 and Sonopad controllers. Check out this image!  

I am trying to play Podcasts from from Spotify but you can't search on them and I tried creating a play list of podcasts and you can see the play list in Sonos, but not play it.