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Enthusiast II
August 2, 2024
Answered

why is the library suddenly giving me many copies of the same record?

  • August 2, 2024
  • 33 replies
  • 1216 views

a few weeks ago my sonos library started giving me multiples copies of some albums. I think even though all my albums are in different folders and have consistent “album artist” is it now giving me an entire different albume for each song artist! This makes compilation albums completely unusable. It’s not the controller, as this is consistent with ios, win11 and Sonopad controllers. Check out this image!
 

 

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Best answer by Belly M

It’s been reported and acknowledged by Sonos, it’s a firmware issue but no ETA of a fix

33 replies

Trending Lyricist I
December 2, 2024

Why you should start editing tags when it worked before? And it works in heos and itunes. I import all cd's using itunes, I'm not going to start editing everything manually. 

The new app/system is a downgrade. I can't understand how this is handled by the Sonos team.

Yes, it’s a nuisance especially as it’s only the Sonos controller that has issues, seemingly because it’s so sensitive to tagging.

That said, it only needs one quick edit to each album, in order to globally populate the ‘Album Artist’ meta tag field for an entire album, so it’s a really quick fix even if you have a large number if compilation albums. I fixed all mine in an hour, and I have a lot of them. But I wish Sonos had more widely publicised the solution to this problem because I’ve been searching for a while now and many folk still seem to be discussing this online in search of an answer.

As for the old app version, I miss that too because I found it quick and easy to navigate, and it worked. The new UI is a bit convoluted and was rushed out with too many problems unresolved, but at least the Sonos team are aware and have been pulling out the stops to make it right. So as long as I can get everything working I’m happy, and I won’t be giving up on them yet.

It is frustrating when things fall apart, but it’s also a very nice feeling when things get fixed and start to work properly again. And there is progress. So I do hope you get your system all sorted too. 
Cheers

 

 

Trending Lyricist I
December 2, 2024

I have more than 1000 Albums. I’m one of that dinosaurs that is still buying cd’s and listen to them using a hifi system. Sonos is not my primary system. It will take a lot of time to update all albums.  Very frustating situation

Lyricist II
January 28, 2025

Still a problem after many months. Shambolic.