Play speakers have no sound or volume control when “playing”

Frequently my Play speaker pair show that they are connected and playing, but there is no sound and the volume control isn’t working. This is sporadic and not constant. I’ve tried toggling the volume control on and off (it’s off). The wifi connection is good. I'm using the app from my iPhone.

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Can you power off the devices for 5-10 secs and then power back on and retest.

I tried that, and the Office speakers are working, but now the Living Room speakers are having the same problem.

In that case please look at my article:

OK - I did this, and for now all is working. Thank you for your help. Fingers crossed!

Ugh! It’s still happening

Maybe update to the Jan 28 firmware and App?

Once done verify all are running the new versions. Power all Sonos down, reboot router and power back up.

If that works for you for a while and the a ts up again consiider using static/ reserved IP addresses.

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