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I have a Sonos one and a routine that plays music for 2 hours. At the end of 2 hours it just keeps playing. I have tried stop audio in  device settings but that does not work

Good morning,Is it foreseen to include Amazon Music in Sonos for users from Belgium?I read that the workaround would be to modify my address in my Sonos profile and to indicate an address where Amazon Music is available in Sonos (France for instance). But I prefer not to put a fake address in my profile,  for my future orders, my contacts with the support,… Thank you

I’ve been a long time Sonos user, but only recently installed a whole home AMP driven system (rather than just plug in sonos speakers). I’ve heard a lot of the complaints about instability of the new Sonos App, but hadn’t experienced it much till now. Wondering if there is a solve, or diagnostics I can share with Sonos to help them stabilize the new app. I regularly group 4+ zones throughout the house and it regularly stops playing and when I go back in the app, the entire group is disconnected, each zone shows “no content”, and need to be regroup the speakers and select a content source. Am I experiencing what many have been complaining about? Either way, this is sad as hell. Previous generation of Sonos was stable and reliable. This is disappointing.Sonos team, reach out and lets work together to get this solved.

hi my name is Adam. I recently got a new speaker. The Sonos Roam SL and I know it has warranty, but I think I accidentally purchased the warranty the extended warranty early. Can I cancel it and re-purchase it again or do I have to be buying a new device and then pay for the new one 

Sounds like this is a design flaw, but my Sonos beam is wall mounted.   the hdmi cable seems lose in the port and therefore the soundbar looses connection.  any fixes?

how to connect sonus one SL to android phone

I usually play music from my SoundCloud account on my Sonos speakers. However, it’s two days that it keeps asking me to reauthorise, which I’ve done several times, but it still isn’t working.I’ve tried removing and re-adding SoundCloud to Sonos, but it keeps showing the message, “Unable to browse music”I contacted Sonos support and they can’t find any solution.  Can Sonos help? Anyone has any tips?

I have an Arc Ultra with 300 surrounds and a G2 Sub. I’ve done Trueplay twice, but the sound coming out of the Ultra is being overwhelmed by the surrounds. The best way to explain it is almost like the Ultra is trying to scream in its sleep but barely anything comes out. I don’t want to play with any of the EQs (though I see nothing specifically related to the soundbar there) because then it feels like I’d be offsetting the Trueplay. Why is this happening? I had an Arc in this setup before and never noticed this issue. It’s almost like the Ultra went for dialogue quality and messed up the mix.

How do I know if my 2024 Sonos products are eligible for the extended 1 year warranty?

I have a Play:1 below in the Kitchen where I can listen to the news, which is coming from the Roku Ultra to the Beam. I had the Play 1 on wifi - it is setting near the Orbis extender.  It drops out now and then for a few seconds while the Beam continues to play.  (I’m close enought to hear that Beam is still working.)The Orbis extender is connect via wifi to the router.I’m testing connecting the Play 1 to the extender with an ethernet cable.Is that going to cause issues? Play:1: KitchenSerial Number: **************Sonos OS: S2Version: 16.5.1 (build 82360160)Hardware Version: 1.20.1.6-1.2Series ID: A200IP Address: 192.168.1.12WM: 0 Beam: Living RoomSerial Number: **************Sonos OS: S2Version: 16.5.1 (build 82360160)Hardware Version: 1.35.1.6-1.2Series ID: A200IP Address: 192.168.1.14Audio In: Dolby Multichannel PCM 5.1WM: 0 NETGEAR Orbi Whole Home Tri-band WiFi 6 Mesh Network System (RBK852) – Router With 1 Satellite Extender Moderator edit: Serial numbers removed

I have a Sonos Gen 1 system with the S1 controller.  I want to add a subwoofer.or two. Can I add 2 subwoofers or more? Does the subwoofer need to be Gen 2 or Gen 1?

my Sonos connect will not show up on my iPhone 15 in the original Sonos app

Can I use am Amp to connect existing in ceiling speakers to my Sonos Arc plus Era 300s? The house we’re in has them already in the den’s ceiling. Where should I place the Amp? How’s the best way to connect and sync everything?

I try to configure my tv remote control with ny sonos ray and it seems to work, message configuration successful, but later it doen t work, I try again and happens the same

After  a factory reset of 4 speakers, an update, and connection successful I  get an error message          " Unable to connect Try again later” for those 4 speakers but speakers I did not do a factory reset or software update are playing. I cannot add the other 4 speakers

Hi, Can anyone help with authentication of a 2nd hand product please? Thanks

Can anyone help. Amazon music randomly stops working and comes up with the message 'no content available'. It's happening more often now since the latest update. 13/01/2025. 

I use a Sanos Era100 for my PC sound. When switching screen or even low sound results in the speaker switching off/standby mode type. Is there away to just have it on as normal all the time? Thanks,.

I have just purchased a Sonos Ray. When I set the output of my tv to audio system, trying to adjust the volume the onscreen display increases or decreases the number but the sound level doesn’t change when using my tv remote. What am I not doing?

Hi, I have 2 Sonos speakers and a sound bar. Just had a new Internet provider and have managed to install one of the speakers to the internet. However can’t see from the App how to reinstall the other two as a Group. I’m sure it’s straightforward if you know!Cheers Roger 

HelloI have sonos sub mini and sonos sub gen.2. I want to change this between my to tv rooms. Do they have the same power cable so I only can switch theese two units? And not take the cables down the wall.

Why can Alexa toggle night mode on but not off?Im trying to set up a scheduled routine so it till come on at 10pm and toggle off at 9am for my wife. Very frustrating given this is a premium product .

I have a Sonos Beam in my lounge, and a Play:3 in my kitchen.The two rooms are remote from the router (and there are thick walls between them all, so I have cabled into the two rooms from the router, and fed both cables into switches.From the switches I have then cabled into a TV and a Sky Q box in each room, and also cabled into the Sonos Products in each room. They are therefore all on the same SSID by hard wire.To allow me to have wifi in the lounge and kitchen, I have a TPlink access point in each room, which have been”cloned” with the same SSID.I have no problem walking between the three rooms with my I-phone, and wifi is automatically picked up in each room, with only one network showing available in each room (same SSID)However, when I run the Sonos app, and move from room to room, the total system is not shown; only each product in that room. I spent a long time on the phone with support, deleting and setting up a whole new system, but it doesn't seem to have cured the problem.

I received a dused Zoneplayer S5 and can’t get it to work.  I got the S1 app but the player is not seen by the app.  The power seems to be intermittent, the light comes on and then disappears.  Should I try to reset it? But how?

We have a Sonos sound system that has six amps which power speaker zones around our house.  For some reason, the speakers on one of the zones randomly disconnects from Sonos on occasion and we have to wait a while for Sonos to recognize it again before we can use them.Anyone know why this might be happening?