Green light is on the Beam. It plays music through Alexa/ phone app, but does not play the tv audio. The tv settings do not show it being there even though it is plugged in to ARC socket. I don’t like the sound of the tv and desperately want the beam back on
Please power off the Beam for 5-10 secs and check that the HDMI cable is secure at both the TV and Beam.
Have done this. Still didn’t work 😢
Green LED means the device is muted, try turning the volume up, try both App and buttons.
@Stanley_4 I missed that!🤦♂️🤦♂️🤦♂️
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