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Suddenly today, a number of Sonos Radio Stations seem to have disappeared.They still show up as favorites in my ‘sonos favorites’, but when I try to play them - nothing happens.  The ‘>’ play button goes to the stop button symbol.  If I press play, it momentarily shows the play button, then goes back to stop.  There is no error message.If I delete the favorite, and search for the station on Sonos Radio service, the station shows up, but if I say ‘Play Now’ - nothing happens. This is affecting:RNZ ConertRNZ NationalWQXR-FM (But ‘105.9 WQXR ‘ works)KUSCWYNZ-FM Any idea what is going on?with thanks for your help,bernt

Hi there, I have a Sonos Amp paired with Kef Q11 Meta floor standing speakers. I’m thinking of getting a Sonos Sub 4, my question is, will the sub make a difference to my listening experience? I saw that you can select the crossover frequency but as the Kef speakers go as low as 20Hz (in room response typically 26Hz) and the sub goes to 25Hz, can I set the crossover that low?

I still can’t get my Sirius Xm account to authorize with the Canadian site, even with knowing my passwords and credentials. I was able to use everything at my old house but now at my new house can’t get it to authorize as it takes me to the American site and when I transfer to Canadian site and all logged in no option to authorize it? Any help? 

Hi all,I’ve just upgraded to Fibre - i.e. a new router. I’ve gone through and reset all my Sonos devices (Play 1s, Play3s, and two Beams). However, in the App on my tablet, none of the devices are accessible (even though they show up) - under the Sonos network ‘My Sonos’. I’ve reinstalled the App on my tablet, and forgot and rejoined my Sonos network.However on my phone (exactly the same App version), everything is showing up and working fine. I’ve renamed my Sonos Network to NOT be ‘My Sonos’, and this doesn’t show in my tablet. So it appears as though my tablet is connecting to a rogue Sonos network which thinks all the devices are connected to that network, but my phone is connecting to the real Sonos network where everything is connected.Any advice please?

Ok here's what I have going on right now, I have a connect gen 2 with rca out ran to an amp powering my 2 outdoor speakers on my patio.  The new tv I put out there this year has terrible audio and wanted to have the option of playing the tv thru my outdoor speakers.  My connect has an optical input, I would assume I can just wire that in but I also don’t want to spend a lot of money running a good optical wire thru my attic how the wire would have to be run.   Am I better off using the hdmi arc out from the tv into an extractor that that did optical out, or that goes to rca out?  I’m trying to avoid the easy solution of spending 700$ on a Sonos amp since I pretty much have everything and can possibly make this work for under 100$. Also will I be able to easily switch between whatever I want to play in my app (which isn’t easy at all, but thats another issue) and the tv audio in the app? sorry I dip my toes at best in this world, and am not big in understanding audio.

How do I make the volume level stay constant between songs - at least when using Spotify?

A year on since the “new app” launched and the Lock Screen Controls feature has still not been restored.  Has Sonos given up on a feature that practically every other media player has by default??

I have speakers in 3 rooms. When I play via AirPlay, I play it to the AirPlay-enabled speaker (not all are AirPlay compatible, but for a group all you need is one of them and the group will work).For some reason over the last few months, when I play over AirPlay, the group does not work. It will only play out of the AirPlay-compatible speaker. If I choose the group from within the Sonos app, it works.The AirPlay speaker is in the bedroom. A group contains the bedroom, office, and living room. So only the bedroom speaker plays and I cannot get sound to come through the other speakers in the group.Any ideas on what to reset/reboot/try? Thank you. All iOS software and Sonos speaker software and apps are up to date as far as I can tell.

Hello everyone! I am the receptionist for one location of a three office optometry practice. We use a variety of Sonos speakers and the Sonos app in all three locations, using playlists from Apple Music and an iPad to control the Sonos app. Recently, we’ve been experiencing a frequent issue with playback, and it happens at all three locations with all the speakers. I keep the “now playing” screen up on our iPad at all times so I can see the song and control the volume for those inconsistently loud or quiet songs. Herein lies the issue: the scrub bar continues to move (showing the song is indeed playing) and the volume stays constant (no fluctuations) BUT the office is silent. It happens intermittently, sometimes for a few seconds, sometimes for a whole song (or multiple..). Sometimes skipping the song will bring audio back, sometimes it doesn’t. We haven’t pinned down if it’s all speakers at once, but that’s what it sounds like. Here’s what we’ve tried:Reset the router AND ran a speed

Good morning.  I’m losing my mind trying to constantly reconnect ½ my system, almost every day. Recently, we bought 4 eero Wi-Fi extenders. They work great in an old house with lots of brick, old wood, (read petrified!) and mortar. I spent an hour rebooting our 12 speakers to the eero system. A couple days later, ½ the speakers are on our old WiFi (Xfinity) system, half are on the eero one. This happens randomly, and I only realize it after toggling back and forth between systems on my phone. Giant pain in the ass. Anyone have a real fix, because apparently the speakers are “remembering” the other system. 

I just purchased Sonos1SL speakers set them up. Everything works correctly except the EQ is grayed out and won't allow me to adjust bass and treble. I am very frustrated by this and am ready to return the speakers and post this issue. I've tried everything in settings.

Can I display album covers from my Sonos Play List when I am playing my sonos songs onto  my smart TV. MY TV has a Sonos Arc connected? Is there a way to make this happen?

Do you have a plan to enable on Spotify playlist inside Sonos app de sorting of the songs for example, by added day, artist name, etc ascendant and descendant like in Spotify app

Managements of Sonos lists (which number is allowed) and imported lists (can they modify and saved ?)

I am trying to set up Notifications / Alerts when my Ring Doorbell is p messed across my SONOS devices.  I have linked the Ring device to my Alexa app, and which is also connected to my SONOS speakers.  In the Alexa APP the only announcement devices listed is my BEAM.  Neither of my SONOS One devices are listed.  All work for Alexa voice control of music etc on the same account.

There’s no way to access settings unless I’m signed in — even though I am signed in. I’ve deleted and reinstalled the app, signed out and back in countless times, but I still can’t use the settings. So what’s the solution to this classic, recurring problem?

I just updated the Sonos app to version 80.20.34-release+20250430.2fc36c558 on my iPhone 11 Pro running iOS 18.4.1The app seems to load faster but the Recently Played section at the top of the Home screen shows “Unable to load content.”Quitting out of the app and relaunching does not fix.  Playing something new to see if it would trigger an update to that section also doesn’t fix.

My internet and wifi connections are dropping out about every hour at approx 10 minutes past the hour. Each dropout last for about 2 to 3 minutes and then self restores the line . This has been a consistent pattern since I commenced monitoring my internet line dropouts since 1st May. Telstra have (after 3 weeks of denials) investigated and their complaints department are now acknowledging that there is a problem and are deigning to investigate. my question to the Sonos community concerns my use of a Sonos Music Library on a USB drive which I use for shared music. Does Sonos software check around 10 minutes past each hour to check the USB status  or condition etc Could this be the source of the Internet line dropouts ?

Does the Lutron Pico Audio Remote work with the Zoneplayer S5?

I need to install my new Sonos Arc Ultra Soundbar with 2 Sonos Era 300s and a subwoofer in my living room. Before, I used the Sonos Playbar and two Sonos Play 1s with subwoofers and I could turn the system volume up and down using the Samsung TV or SkyQ remote control.Can I do the same with the new system?

My Sonos Ray Soundbar always sounds like is has too much Base. I was hoping that the Dialogue would be a little more Crisp considering how much I paid for this. Is there something I am doing wrong or not doing something? Thanks

Hello,I just received my Sonos ace, I seen when i push or i adjust the left pod, like a « cut sound » or something like that.Is it normal or not ?Thank you

On my SONOS system I added many new “SONOS playlists” accessible on iMAC and Mac Book Air, how may access them with iPhone SONOS app connected on the same system ?

Smallish house, Sonos One stereo pairs in 4 rooms, plus ARC, 2x ERA300 Surrounds & 2x Sub in living room. Trying set up with/without Boost. Always Truplay tuned. On ‘just’ the Deco single router house wifi, everything is solid. Sonos works perfectly. The house has around 100 devices using the router. We get no issues with anything. On the (wired to the switch) Boost though, the audio drops in and out if you walk in front of speakers etc in all rooms apart from the one where the boost is. Tried EVERYTHING to reposition the Boost to no avail. By contrast, you can place the wifi router itself pretty much anywhere and everything stays rock solid. Why then, am I bothering with Boost you’re all asking? Surely this is the dumbest post in the history of Sonos?! Simple. The sound quality is much crisper and punchier on Boost than on just Wifi. It sounds soooo much better. Why is this please? Anyone? There is no info anywhere on sound being much nicer to listen to on Boost (SonosNet) than on

For the past 2-3 weeks my Sonos roam and moves show no column bars and are unable to play anything. I’ve reset each speaker several times, updated the app and searched for solutions but the issue persists. This is particularly painful because my daughter likes to listen to audio books on her Sonos roam and is pretty upset when I have to reset and spend 20-30 minutes getting her roam to work every night. Please help.