Skip to main content
Contributor I
Jun 4, 2025 9:13 PM UTC
Answered

Web app. is just a spinning wheel.

Has been for 3 days, won't load. Mobile app ok, sonos 2 PC app ok. although I have to reset it almost daily for some reason. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
nigel916Answer
Contributor I
Jun 5, 2025 2:48 AM UTC

It appears that it not loading in Edge, I can't see my account on the web app. Chrome is ok, as is Mozilla. I've signed out in other apps but noting working in Edge,,,, Microsoft maybe!

4 replies

Prodigy III
Jun 4, 2025 9:16 PM UTC

What is it you are resetting almost daily?

Translate
Stanley_4
Grand Maestro
Jun 4, 2025 10:13 PM UTC

If the web app isn't working check your LAN filters and blocks. Also any VPN settings.

Silly forum doesn't show the post title when browsing posts so it took a bit to figure out what was at issue.

Translate
nigel916Author
Contributor I
Jun 5, 2025 2:22 AM UTC

Hi Guys, nothing has changed with my NBN router or Aquila AX6000's, all 3 of them. Don't have any issues with other windows apps. As for resetting, it's related to the sonos 2 app on the pc, I get "check for updates” check that, comes back up to date, check DONE, goes back to same screen, check for updates, so I have to reset the App, usually works, but may need to do it 2x or so before the system shows.

Translate
nigel916AuthorAnswer
Contributor I
Jun 5, 2025 2:48 AM UTC

It appears that it not loading in Edge, I can't see my account on the web app. Chrome is ok, as is Mozilla. I've signed out in other apps but noting working in Edge,,,, Microsoft maybe!

Translate