Answered

I'm not sure when this started, but I just noticed an in-app advertisement in the iOS app under the main menu. I noticed a little red dot on the menu button when I went to toggle my alarm, and once I selected the menu, I saw the Sonos advertisement for $30 off Sonos. Is there a way to opt out of these ads? For what I paid for my extensive setup throughout my home, one would think I wouldn't have to put up with ads. After all, the same ad is already in my email inbox, so why does Sonos feel it has to also put that same ad in the app? At the very least, give the customers an option to opt out.

Does Sonos One works with Echo buttons?

Hello, I use connect:amp since it has been promoted first days in Czech Republic. I love that product, anyway now I have one idea and I am not able to find solution. I have been using this for playing music on a terrace. But till now it is not possible without my iPhone. Now I have realised that it has to be a possibility to control music by wired or wireless remote. It is enough to have VOLUME +/- and FWD. Any idea / product? I found Caseta by LUTRON https://www.casetawireless.com/ but not sure it could work as I need. Any experiences? many thanks in advance JAZE

I am seeing very significant battery drain on iOS when using Sonos app. This morning I just used the app for about an hour to play music, and the battery usage report shows that Sonos has consumed 47% of the battery usage in the last 24 hours. This is a trend I've noticed a lot recently. What can I do? [img]fd6fd334-9960-4394-9824-089576e210de.png[/img]

Sonos app on Android keeps freezing not letting you browse music or select speakers. Basically nothing works. Have closed the app but you have to wait for app to say it's not responding then close it from there. Any idea's?

Is there any mount out there to buy to mount the beam to the TV's VESA mount? Like this one: https://www.flexson.com/by-sonos-product/sonos-beam/flexson-tv-mount-attachment-for-sonos-beam Unfortunately that mount has been out of stock for about 3 month. And they aren't even responding to emails. And to clarify. I DO NOT want a mount (vesa) to mount both the TV and the beam. I know those exists. And I don't want them. Just want to mount the beam to the existing vesa mount. Easy as that. :)

Hello I am setting up a new connection in my den area and was looking to setup an atmos. I was wondering if your system allows that.

Is Play1 using the older Sonosnet version or the newer 2.0 version? What is the difference between the two generations in terms of reach and/or other issues? Does the One have greater reach than Play1? I am having some signal drop issues in a somewhat large home (120 sqm apartment in an L shape, with concrete walls) with a mixed setup of Play1s and Ones (10 units in all). Considering buying a pair of Boosts (I have one installed already) or, alternatively, exchanging some of the older Play1s with the newer One model. What would ensure the best signal coverage?

I have 2 different questions regarding the new Amp. 1. A new room I'm adding set up will be Playbar & 2 wired in ceiling speakers (I'd like to add my own wired sub). I know that on the current amp, once I use it for surround on my in-ceiling speakers, the sub output is disabled. Is this the same on the new amp? Any other ideas? 2. Some marketing info Sonos sent me on the amp says. [i]"Power all your entertainment. Amp features inputs for your TV and an additional audio source, so you can enjoy a movie in one room while listening to music in another"[/i]. - I'm not sure I totally understand this. Does this mean that I could wire 4 separate speakers to the amp and control one set with TV source and another from the second source? Any clarity would be great. Thank you!

I’ve had an Alexa enabled Play One and got a Beam as a birthday present. I want to buy a second Play One to create a surround experience. Do I need to purchase another Alexa enabled Play One ($199) or can i use the non Alexa enabled version ($150) and get the same result?

sonos bridge does not work any more how to repair it?

I have multiple Sonos speakers. I have also a new Benz 4K ish..projector. I also have a WiFi enabled Blu-ray player that I use to feed this projector with both Blu-ray and Netflix. I can’t figure out how to connect them to Sonos. Am planning to get a Beam,will an optical cable from the Blu-ray player to the beam do the trick? Is there any other way?

Is it possible to have the same level of service on iphone, android and pc? the trueplay seems to be present only on the ephone.

I have been trying to save some playlists from a music service I use (HOS) that I used to be able to save to my favorites list, but now when I do this I get a message from Sonos that it's "already saved". It isn't. How do I fix this?

We are currently using a Connect stereo audio input from a TV to feed audio to our patio speakers. Is there an command for Alexa to play the "Link In" audio?

Why were setup and control features removed from the desktop app? I don't use nor do I want to use the mobile apps. I want my features back, please.

I can get it to stream via internet services but dont see a way to tell Alexa to play from my music library.

Hello, I am hoping to connect a turntable to Sonos. I have a playbar and multiple play 1's through out my townhouse. Although it would be nice to play vinyl in all rooms I would be happy to be able play it on my sound bar only. So 1) if I get a turntable with a built-in preamp can I play it directly through the sound bar. And 2) what additional components would I need to play vinyl in all rooms (on my play 1's.). Thank you very much for your time...Mike

Hi guys, I’m looking at purchasing a Sonos soon but have a question regarding the compatibility with my vinyl player. Essentially I own a Project Primary E turntable and understand I need a phono pre amp and Bluetooth connector for it to work. Would using the ‘Project Phono Box E’ with my Primary E turntable allow me to connect to let’s say a Sonos:One? I’ve seen the new announcement for the new Sonos PreAmp but it’s too pricey at £599.

I currently have a playbar and two older play 3s that work great in other places in the house. First question: should I use these Play 3s as the rear speakers with the playbar or purchase to play 1s? Second question: if I use the play 3s as the rears with my playbar is that enough base where I won’t need the sub? Thanks!

Hi there, I have a Sonos Beam with my TV and am considering turning it into a stereo setup by adding two Play 1s or two Ones. As far as I understand the main difference between the Play 1 and One would be voice control. However, wouldn't it be possible for me to group the three device and then voice control the group using the Beam, or am I missing something here? Thanks in advance!

I found past thread where it was mentioned that the new Amp can be wired mono, did this happen? Thank you

I have a couple of Play ones, a beam, and a connect. I want to connect my old turntable, an old Pioneer receiver with wired speakers to my Sonos speakers. After connecting my turntable to the receiver, how to I connect my receiver to the connect???[img]cb4a516b-16be-498f-b3e4-387d971a9844.jpg[/img]

I have three Sonos Play 1 speakers and the sound quality on one of the three is terrible. I think the bass within the speaker has blown out or something, but the other two speakers work great. I've had the speakers for a few years now so I am not sure what sort of protection I would have. I use a connect and have the sub, 3 play 1s and a play 5. Bose has a product guarantee replacement program, does anyone know if Sonos has something similar?Overall, I have had a great experience with Sonos so I would assume so.

Hi, I have a question regarding the coming new AMP. I´d like to make a surround system with the new AMP as left/right and digital connected SUB and, here is the question, a Sonos:AMP as supporting cable installed rear speakers. This is possible with Playbar/playBase/Beam, but with the new AMP?. Secondly, would it be even greater to use a Beam as center, cabled left/right/Sub by AMP and Sonos:AMP cabled rear?