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All the options in the "manage" menu are grey-ed out. That makes it impossible to add a music library and so I can only play music from streaming services and radio on Sonos. How do I get access to the "manage" menu so I can access my music library sorted on my Mac?

Hi, the Beam completely disconnected from the TV when my internet dropped out! Did not expect that as its connected to the TV with hdmi(arc), is this normal??

After the last one or two updates on the Beam, the audio sounds considerably lower. I used to be able to put the volume on 18 or 30 for different content but for the same content it's now 30 instead of 18 and 50 instead of 30. It's much harder to hear voices particularly and I have to raise and lower the sound a lot. It sounded perfect when I first got it and before the last one or two updates. I'm pretty sure it was after the very last update though. Anybody experience the same thing? Was anything changed in the programming that should even affect such performance? Sony x900e TV using built in Netflix and Amazon apps, Panasonic UB820 Bluray player and Verizon FIOS set top box. Experiencing with all devices.

I just took the new update form Sonos for both the ios and macbook and now i cannot control the volume or mute from the Mac but the iPhone still works. Any ETA on a fix?

when i got home and noticed the update was available i went ahead and began the process. It was taking forever so at some point i force closed the app. when i re-opened the app i was prompted to once again install the update. I did notice that one of speaker did take the update but the other rooms were still on 9.1. I tried again with no luck, the process never gets past the first step. I even tried letting it install overnight and it looks like it just timed out on my phone and no other speaker took the update. Any suggestions?

Please point me in the right direction

I have two Play:1s that cover most of my small house. I'm thinking of getting a third Play:1 but now I'm unsure if I should get a Beam for the Living Room and move the Play:1 that's currently there to the office. I don't need "big" sound and mostly appreciate the multi-room playing in sync capability. For music and radio, is the Beam any better or worse sound quality than the Play:1s? My TV sound seems OK, but maybe I just don't know what I'm missing. My TV has HDMI, but not ARC. Which should I get?

I bought a Pioneer VSX-LX103 today and and am trying to get it to work with my SONOS ZP80 (which I believe is the old version of the SONOS Connect). The LX103 is listed as being supported by "Works with SONOS" http://sonos.pioneerhomeusa.com. I get it home from Best Buy, install the latest firmware on the receiver and then follow the instructions here - http://sonos.pioneerhomeusa.com/assets/PioneerElite+Sonos-01.mp4 I get to the step to select the Connected Device under Hardware > Works with SONOS but the ZP80 is not found. I've tried everything, connecting to different RCA inputs (everything except Phono because the video says that doesn't work) but all to no avail. The ZP80 is on the same wifi network as the receiver and I've updated my SONOS system today. Really frustrated as this was one of the major drivers for me buying the Pioneer in the first place. It could be that the ZP80 isn't compatible with the "Works with SONOS" feature, but I can't afford to get a newer Connect o

Hi, I am new to the Sonos app. How do I shuffle all songs from all albums? Right now I only have an amazon account and I added all of my albums to "my Sonos", but I can only shuffle 1 album or multiple albums from 1 artist. I've searched this forum and a number of people mentioned adding albums to a queue, but I can't figure that out either. When I play one album it queue's those songs. If I start to play another album it queue's those songs, but does not remember the previous queue'd songs. I also don't want to have to individually add every album to a queue. Is there an easy way to just shuffle all of the songs in my Sonos library?

I have now noticed that there is the option to disable WiFi under room settings for each device. Was this recently added through an update? Does anyone know if this permanently disables the WiFi or does it need to be disabled every time there is a new update? I have 2 connects, one connect:amp, and 1 play:1

I'm not an audiophile, but really like the end-user simplicity of setting up and using the Sonos product line. I would really like to roll Sonos speakers out to all of the rooms in the house, garage, and even in the yard. The current line of products are nice, but most cannot be "hidden" away as a ceiling or landscape speaker can. Are there any plans to release a line of ceiling or landscape speakers?

I am trying to help my father-in-law set up a system for his living room. He is very hard of hearing and has trouble watching tv because he can't understand what people are saying. I am thinking a Sonos system with surround speakers might work for him. I wonder whether the Playbar or the Beam would be better for this application. His living room is not large and I think the Beam has a lot of features he would really like. I would choose it without hesitation if his hearing weren't an issue. The other option I'm thinking of but haven't yet looked into is if there would be a wireless headset available that he could use in conjunction with the Sonos system for watching tv. His wife would enjoy it if he didn't have to turn the whole system up really loud. Thoughts?

I have a first generation apple IPad. Is there any way I can update it to use Sonos controller? Thank you.

This appears to be a repeated problem based on all the new complaints. It will be difficult to wire the base separately due to distance from the router. Is there another way to check?

Hi All, I'm considering switching from my Samsung HW-K550 to the new Sonos Beam. I have some questions before I do though - please feel free to answer any as appropriate! Thanks in advance! 1. My HW-K550 came complete with a wireless sub... will I miss not having one with the Sonos? I live in a terraced house so I do have the bass turned down quite low most of the time anyway! 2. I have listened to the 'Beam' in Currys and it sounds pretty good (I always think it is pretty difficult to judge when stood in a big shop though). Next to the 'PlayBar' the Beam does sound kind of muffled which raises some concerns about speech clarity (the Playbar sounded a lot 'crisper' to me). How have people found this? If anything, the Beam sounded much 'deeper' and 'bassier' than the PlayBar... but I've read the opposite online. Voice clarity is perhaps the most important thing to me. 3. With the above question in mind, would I perhaps be better off buying a second hand PlayBar for the same

Is SONOS considering creating any outdoor waterproof speakers in the near future? It seems crazy not to have them so you can use the SONOS system indoors as well as outside!

Set up system in a business and trying to find a way to limit users. System has been working great for several months. Now the volume changes and stations change. I know Sonos doesnt have any passwords. Looking for way to limit users, maybe by adding router or other device.

Hey guys, I've had a 5.1system with sound bar now for a few years and not pressed with the sound bar for music. Any reason I can't create another room and add two more play1’s to the front in stereo mode? Assuming it won't work for HT but at least I'll get fuller sound from the front with music. Thx

Is it possible to connect Sonos Play 1 to be the sound for an Apple TV4

Dear all, can I connect my Apple TV to transmit the sound through my [b]Sonos Connect[/b] to my speakers? :cool:

Hi, I am very interested by the Beam. The only issue is that I won't have enough space in front of my TV stand given the size of my TV desk. I wonder if I could put it on top of this stand, even if this stand is smaller than the Beam ? I am afraid of vibration, etc. My TV is a Sony KDL-46W5500, pictures enclosed. The TV stand is 47 cm wide vs 65 cm for the Beam. Thank you for your help! Best

Sorry if this has been answered already. I am trying to clarify how airplay 2 volume control works with grouped sonos devices. More specifically: I am thinking of re acquiring a sonos connect after selling mine a while back. I understand that if I group the connect with an airplay 2 enabled Sonos One, I can then use my iphone to airplay music directly to this group. My question is: If I want to control this grouping outside the sonos app, will I be able to use my iphone (through apple music) to control volume separately for the sonos connect and sonos one? or will the particular grouping (Sonos connect + Sonos One) show up as a single volume slider hence not allowing for separate volume control for each device? Many thanks

I have a Sonos Beam called Living Room and an Echo Dot. How do I tell Alexa to play music specifically from the Echo Dot or Beam?

Just got a beam and want to pair it or bond it. Can’t seem to find how to do so Any help would be appreciated

Two of the play 1 and the play 3 we have cannot be found after recent app update. I do not see under the manage tab, where you use to be able to add a play or sub. The 13 other play 1 are working.