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j0hn0001
Contributor I
December 4, 2018
Answered

Repairs for Sonos Products - where is reccomended

Hi, what are the details of sonos approved repair centres please?
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Smilja
SmiljaAnswer
December 4, 2018
There are no Sonos approved repair centres. If you have a defective unit, get in touch with Sonos Support.

Do you reside in the UK?
https://www.sonos.com/en-gb/contact/contact-options
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
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4 replies

Smilja
SmiljaAnswer
December 4, 2018
There are no Sonos approved repair centres. If you have a defective unit, get in touch with Sonos Support.

Do you reside in the UK?
https://www.sonos.com/en-gb/contact/contact-options
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
controlav
controlav
Lead Maestro
December 4, 2018
Most Sonos gear (and most consumer electronics) is too cheap to be realistically repaired these days. If you can use a soldering iron then there is a lot of repair data on this forum.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Smilja
Smilja
December 4, 2018
Most Sonos gear (and most consumer electronics) is too cheap to be realistically repaired these days. If you can use a soldering iron then there is a lot of repair data on this forum.
Seriously? Some replacement parts such as the WiFi card aren't even available in stores.
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Stanley_4
Stanley_4
Grand Maestro
December 4, 2018
Getting new parts for some bits can be a challenge, others can be found by looking to China parts suppliers. Now for a WiFi card I'd look to ebay and a parts-only salvage deal.

Search for broken Sonos: https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=sonos+parts+not+working+not+working&_sacat=293&LH_TitleDesc=1&_fsrp=1&_sop=15&LH_ItemCondition=4&rt=nc&LH_TitleDesc=1

Play 5 gen 1 WiFi good card: https://www.ebay.com/itm/Sonos-Play-5-Wireless-Home-Speaker-Black-For-Parts/254008489063?epid=890912137&hash=item3b2415f467:g:fPAAAOSwHEZcA8kl:rk:6:pf:0
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