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Repairs for Sonos Products - where is reccomended

  • December 4, 2018
  • 4 replies
  • 3032 views
J
Hi, what are the details of sonos approved repair centres please?

Best answer by Smilja

There are no Sonos approved repair centres. If you have a defective unit, get in touch with Sonos Support.

Do you reside in the UK?
https://www.sonos.com/en-gb/contact/contact-options
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4 replies

Smilja
  • Smilja
  • Answer
  • December 4, 2018
There are no Sonos approved repair centres. If you have a defective unit, get in touch with Sonos Support.

Do you reside in the UK?
https://www.sonos.com/en-gb/contact/contact-options
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
controlav
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  • controlav
  • Lead Maestro
  • December 4, 2018
Most Sonos gear (and most consumer electronics) is too cheap to be realistically repaired these days. If you can use a soldering iron then there is a lot of repair data on this forum.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Smilja
  • Smilja
  • December 4, 2018
Most Sonos gear (and most consumer electronics) is too cheap to be realistically repaired these days. If you can use a soldering iron then there is a lot of repair data on this forum.
Seriously? Some replacement parts such as the WiFi card aren't even available in stores.
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Stanley_4
  • Stanley_4
  • Lead Maestro
  • December 4, 2018
Getting new parts for some bits can be a challenge, others can be found by looking to China parts suppliers. Now for a WiFi card I'd look to ebay and a parts-only salvage deal.

Search for broken Sonos: https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=sonos+parts+not+working+not+working&_sacat=293&LH_TitleDesc=1&_fsrp=1&_sop=15&LH_ItemCondition=4&rt=nc&LH_TitleDesc=1

Play 5 gen 1 WiFi good card: https://www.ebay.com/itm/Sonos-Play-5-Wireless-Home-Speaker-Black-For-Parts/254008489063?epid=890912137&hash=item3b2415f467:g:fPAAAOSwHEZcA8kl:rk:6:pf:0
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