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deecee49
Contributor I
November 29, 2018
Answered

Does Android version 4.4.2 work with Controller version 9.2.1?

  • November 29, 2018
  • 4 replies
  • 1280 views
I have had two Play 1 speakers working since 2016.We recently had to change router and now the controller app version 9.2.1 (on a Samsung SM-T310) won't work as the app states "The software on this device is outdated.......", and won't go any further in letting me try to re-connect the system.The Android version is 4.4.2 and the notes for version 9.2.1 shows it works on Android version 4.4. Does anyone, particularly Sonos, know what is going on here? Can I get a software version that works with Android 4.4.2 as this tablet won't update to anything newer?

Help!!!!
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    Best answer by Stuart_W
    Unfortunately as per the link https://support.sonos.com/s/article/126?language=en_US Android 5.0 or higher is required.
    There is no way to get an old version onto your tablet.

    4 replies

    Stuart_W
    Stuart_W
    World-Class Superstar
    November 29, 2018
    Have you tried deleting the app from the tablet and re-installing from Google App Store?
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    deecee49Author
    Contributor I
    November 29, 2018
    Thanks Stuart, but I tried that to no avail.
    Stuart_W
    Stuart_WAnswer
    World-Class Superstar
    November 29, 2018
    Unfortunately as per the link https://support.sonos.com/s/article/126?language=en_US Android 5.0 or higher is required.
    There is no way to get an old version onto your tablet.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    deecee49Author
    Contributor I
    November 29, 2018
    I saw the item you sent but also saw the release notes for the 9.2 version of the software (which is what shows on the controller ) which is on the link https://www.sonos.com/en-au/software/release/9-2 which shows it only need 4.4. Version 9.3 shows it needs 5. It looks like the 9.2 release notes may be wrong but surely Sonos could get this right!
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