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Is it possible to connect my TV wirelessly to my Beam, my Beam is connected to 2 Sonos Ones also. (Technically I don’t have a TV, my Beam is connected to my laptop but don’t this it makes a difference. To connect the beam to my laptop I use the optical adapter connected to an external soundcard and into my laptop, works great but looking to take it wireless)

Since yesterday, when I try to start the Radio Paradise Main Mix radio station it appears to try (play changes to stop briefly) but then fails.The station is on Sonos Radio, and is one of my favourites. I looked in more detail today and the other Radio Paradise mixes are working. I removed and re-added the favourite, but that hasn’t helped. If I go to the Radio Paradise website, all the streams are playing fine there. Any ideas?

I am moving house soon and was planning on buying Sonos Beam to go with existing two Play:1s and a sub for surround sound. Now my head has been turned by the Sonos Arc, instead of the Beam. But I am a little concerned as to whether it will be compatible with my TV. It's a Samsung UE65NU7300K. I've attempted to source the answer online but have only succeeded in confusing myself, but have the inkling it is not going  to be. Does anyone have a definitive answer? And if it is not compatible, are there ways around it, ie adaptors etc?

I have acquired a Sonos Arc, my Samsung TV doesn’t do Atmos even over DD but my ATV does.  Im happy to use this as the only source of input for the Atmos as it has all the apps etc, before I invest in an (expensive, but cheaper than a new TV!) HDMI audio extractor and EDID emulator I wondered if anyone has tried this route and got it working to split out the sound from ATV HDMI output, so effectively the video goes to TV off one split channel and the audio to Sonos Arc?

The option to add 2 Sonos Moves with the Arc as surrounds does not exist.  Will that be an option in the future?

If I buy a Sonos one in the US will it and the Alexa functionality work in South Africa

Hi, hope to be part of community as soon as the gen 2 will be read. I have selected the Five Model but I have a question. Apart for In Home use that is quite clear (WiFi, connection, app, etc.), I plan to use the speaker with my new Philips PPMax portable projector connected via mini Jack line in input. In vacation I don't have access to WiFi or net connection except the one on my portable phone or tablet. The question is: this speaker works or can be used without WiFi connection using the line in input? I don't want to buy something that I can't use outside home (price very High) but Five is actractive because alone can work as stereo speaker...  Thanks to all Rino

How do I find out if my Connect is Gen 1 or Gen 2? Thanks.

How to delete/modify a room group in Sonos 2 on iOS ?

How do I find out if my connect and connect amp are gen 1 or gen 2

I know that I can continue to use my ZonePlayer once it’s been put into recycle mode. My question is: I’d like to give it to my brother in law to try out Sonos by connecting it to his existing stereo - would this work for him? If he has his own Sonos account and adds the ZonePlayer to an S1 app?   Nevermind - should have a read a bit more closely! Continue using your old product, give it to someone else for a second life, take it to a certified e-recycling center, or return it to us.

Is it possible to get sound coming out of Sonos Amp - driving 4 speakers Sonos Sub - connected wirelessly Sonos Arc Can I get music to play from them all as well as getting whatever is on the TV playing through all the speakers too? Ta

Hi -- I apologize if this has been asked before, but I couldn’t find it posted (at least recently).   I have a 5.1 surround setup with a playbar, sub (the old version) and two play:1’s. Would replacing the playbar with an Arc work pretty seamlessly? Or do I need the newer Sub to go with the arc?   Thanks for any help!  

Could we have release notes for v12? With new features and improvements? Any news on SMB support, library size, STP?  

Hi, I bought a single Sonos 5.  I read somewhere that when placed horizontally, it automatically detects and adjusts the way the speakers project the stereo mix -- something like there will be a wider stereo spread.  Is this true, does the speaker “know” it’s horizontal?  Or is it just a wider “spread” because the drivers and now aligned horizontally?

In youtube, someone mentioned that: “Until last night I wasn't hearing much from the Atmos effect, but now I am. I had to move my listening position forward 6 inches then the bar forward 6 inches. I then used the brown spacers (second from the thickest) under the rear of the bar, Atmos effects kicked in. The bubble for the effects seems rather narrow. I am now sitting 9 feet from the bar. 8 feet is where the top firing speakers are the strongest. I just can't justify shrinking the room another foot .”   It seems, as I always thought, that due to the fixed angle of the upward firing woffers, there must be a sweet spot for the maximum height effect.   Where is that sweet spot?    I tried to move my hearing position closer and further to/from the Arc, but not able to notice appreciable difference. I tested using the Dolby 5.1.2 white noise test pattern mp4

after many hours splitting my S1 from my S2 system and getting the apps to work on my phone I now need the apps to work on my wife’s phone. I downloaded them & expected all the info to be there having logged into my account. it looks like I have to set up the whole system again on my wife’s app. surely there has to be a simple solution to this?

I just installed my Sonos Arc with Sonos Sub and 2 rear Sonos One SL. I hardwired the Sonos Arc to my Eero router. When I disable Wi-Fi on my Arc setting the Sonos Sub and Sonos one SL will stop working. For them to work all in sync the WiFi has to be enabled. Why did Sonos put and Ethernet connection if it will only work off WiFi. Or do I have to do disable the WiFi on sub and one also to work.. Sub and the Sonos one are not hard wired..  Anyone run into this problem? 

Hi,   Can someone please attach a picture of their Sub gen 3 power cord?   My preorder arrived with a L shaped connection (Play:1) and Sonos has sent me the wrong power cord again (Playbar).   My ARC power cord fits perfectly and imagine that the SUB Gen 3 Power cord should be something similar,   Thanks  

Just bought a Sonos Move - arrived yesterday, followed the instructions and set up the device without any major problems. Downloaded the Sonos app (version 2) then downloaded the Amazon Alexa App. Set up TuneIn, set up Voice Control and before you know it I was playing music from the MOVE without any problems - took it into the garden 50 yards from the house (wall is solid stone) but no issues picking up WIfi - really impressive However…… Since I bought the device in France and live in France the device is set up in French so Alexa responds in French, but the setup said I would be able to change the language in the Sonos App. So, I looked up question in the community - followed the instructions but came unstuck because the app does not give me a language option. I then tried to change the language in Alexa and I get the same problem - I cannot change the language. I have looked up several videos on Youtube but I cannot find the screens they refer to - both for Sonos and Alexa - NO LAN

I wish to purchase the Sonos Arc, would they take the money immediately for back ordered products or when item is in stock and despatched?     Thanks

OK,  Followed directions, downloaded S1 and S2.  Ran S2 and it says install S1 and run it to remove gen 1 devices from the system. Go to system tools , and there is no “Remove Products” button!!  All there is are System Compatibility link and a System Management “Trade Up” link.  So how do I remove products so I can run S2??? Do I need to update my system first?  When I check for updates, there is a new update.    

So I’ve updated my Sonos speakers to work with the new S2 app. Once I did my playbar stopped working. I’ve reset it and tried adding it back to my account with no luck. It will play audio but doesn’t ever get added back into the app. I tried adding it through the S1 and it said I need to use the S2 app. When I try adding it back to my account it fails during the connection phase. Any help would be appreciated!

Before I updated to S2, S1 was playing my 24-bit FLAC files but up to 48KHz sample rate. It won’t play anything above this. S1 was not meant to play anything above CD quality 16bit. When I heard that S2 will be playing Hi-Res I thought it will play all Hi Res tracks up to 24/192KHz I thought finally. So S1 was downgrading the track quality before it plays? Also any tracks higher than 24/48 it says it cannot play. Now with S2 - there is no change as yet. It still plays up to 24/48 and I presume is downgrading the tracks. Does S2 have the capability to play Hi-Res tracks? Or is this feature coming soon? Thanks.    

I’ve just purchased a SONOS move, a couple of queries. 1. What is the recomended way to leave the MOVE when not in use and to preserve the battery? Power on, stored on the recharging ring switched on. Power off, stored on the recharging ring switched off. Some other combination.? 2. This is the first SONOS speaker I have purchased with voice activation. Is there any way the Move can be used to control my other SONOS speakers (6x SONOS ONE first gen and 1x Play bar) via the APP?