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Contributor I
June 25, 2020
Answered

Sonos app use on two phones

  • June 25, 2020
  • 3 replies
  • 12143 views

after many hours splitting my S1 from my S2 system and getting the apps to work on my phone I now need the apps to work on my wife’s phone. I downloaded them & expected all the info to be there having logged into my account. it looks like I have to set up the whole system again on my wife’s app. surely there has to be a simple solution to this?

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    Best answer by controlav

    No real data is stored on the phones, it is all stored in the Sonos players. When you start the app on your wife’s phone, “connect to an existing system”. Do NOT set up a new system.

    3 replies

    controlav
    controlavAnswer
    Lead Maestro
    June 25, 2020

    No real data is stored on the phones, it is all stored in the Sonos players. When you start the app on your wife’s phone, “connect to an existing system”. Do NOT set up a new system.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
    Contributor I
    June 25, 2020

    It worked thanks. I reset the app & got the app/phone to connect to one speaker - the rest downloaded straightaway. 

    Lyricist III
    June 25, 2020

    I have the same set-up on my wife’s phone. Both apps. When you first start the app on her phone you’ll get a message can’t find any devices or similar. Do not do a new set-up! Reset the application and you’ll be able to open both S1 and S2 on her phone.