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Hi is there a way to stream audio that is playing on my MAC, Ipad or Android device to Sonos - if Sonos doesn’t support the music services (EG: Soundcloud private links or Instagram Live) there is not easy way to play it through your Sonos system - seems like a much needed product feature.

Is there any advantage to using 2 Sonos Ones instead of 2 Sonos One SLs to pair with a Sonos Beam? I realize the Sonos One has Alexa voice support, but I also read where that is automatically disabled when the Sonos One is paired with the Sonos Beam. Other than perhaps using the Sonos One is another room someday, is there really any advantage vs. the Sonos One SL in my current setup?

How do I change the wake word on my new Sonos Beam?

I ordered yesterday a Sonos One. SL but because of a mistake on the shipping option (selected 1 day and not 2day free) I cancelled immediately and made a new order with the correct shipping option. So the first wrong order was on hold and I was waiting for the confirmation and the refund. Today I received a response from a Sonos representative and he offered me shipping costs refund. I replied and told him that I want it cancelled because I have already ordered and paid for an other one. But after 5 hours with no response both speakers were shipped. What is the standard procedure now? I don't want to mess with the return procedure because I have very bad experience with one (it took 45 days and thousands of emails to get my refund and when I finally took it I had to pay bank expenses) I will appreciate any help. Apostolos    

S2 is Sonos next generation software solution. Will it bring optional front speakers for Playbar setup? That would be awesome for better audio separation.

So, I currently have a Samsung 43" Q60R QLED Smart 4K UHD TV connected to a Sonos Beam with a Fire TV 4k Stick and a PC connected to the TV via HDMI. Samsung falsely advertises the monitor as "Freesynch" in graphic callouts on the web page for the product but the fine print says it doesn't have it for the 43 and 49-inch models. So now I'm looking at the ROG Strix XG438Q gaming monitor so that the AMD card on the PC can output the best video to the screen. However, there's no HDMI-Arc on the monitor and the only audio out is 3.5" and has no 5.1 sound. There's no optical audio out on the Fire TV stick (or cube) so I'm trying to figure out if there's some way to split the HDMI out of the Fire Stick so that audio can go to the Beam. The PC also has several 3.5 audio outputs for 5.1 sound that way and wonder if there's something that might accept the audio from the PC via the several 3.5" jacks and the HDMI from the Fire TV which then forwards the video on to the monitor. I'd sacrifice the

Hi Everyone, This is my first post in the community so please be gentle. TV MODEL: LG OLED TV B8 55 inch SONOS BEAM: Connected to LG TV via HDMI ARC. The TV and Beam are working correctly eg. volume is controlled by LG remote etc. The issue arises when I plug in my MacBook Pro via a normal HDMI input into the LG TV (which works well) until I return to the use the TV and no sound comes out of the Beam. In order to get the BEAM to work again I have to remove the HDMI cable attached to the MacBook from the TV and turn it on and off again.  I am thinking of wall mounting the TV where removing the HDMI cable to fix the problem will not be viable. I hope that makes sense. Please help. Thank you to anyone in advance.      

I’ve been given a pair of Play:1 as a gift and don’t have any other Sonos product at the moment.  I’ve used the Sonos app to stream music using Amazon Music subscription but I find the app quite restrictive as it requires premium service to add any other service.  is there a Sonos device I can buy that can work as a host that I (or any other family member) can connect via Bluetooth - the device can then stream music to the individual play:1 speakers. (I can see that might restrict some features like playing separate music on each speaker - but that’s fine).  I’d rather pay for one host device than pay monthly family subscriptions for multiple services. 

I’m renovating kitchen area and looking to use the Sonos ceiling speakers with Sonos amp, but wondering how many ceiling speakers I would need and advice on placement. I haven’t heard them live yet so I don’t know how much area 2 ceiling speakers would fill up. The kitchen is open design and around 250 sqft (17ft x 15ft). For example, would 2 ceiling speakers be enough or would it be better to have 3-4 ceiling speakers?

I have a problem with the microphone on Sonos Move. It turns on all the time (beep sound), and suddenly Goggle Assistant lady starts to speak. It happens several times in one hour. Anoying!   I have turned off the microphone, but I want to have it turned on. It didn’t behave in this way before.

The little Sonos icon disappeared on my Win 10 desktop. Can do a manual shortcut, but it just looks like a generic shortcut. How do I get the icon back?

Hi,   I’m considering of purchasing Sonos Move to be used outside every now and then. What I’m pondering is how it should be setup when not used outside.   Can I technically add Sonos Move to living room where there’s 4 x One SL + Beam? And does it make any sense? How about to a room with 2 x One SL?   Thanks!

We have a Sonos beam with integrated Alexa. It’s always worked well but over the last couple of days she’s started saying ‘volume up / down receiver HDMI’ every time we change the volume on the TV. I can’t find any way to turn this off and was wondering if anyone else had come across this problem and how to fix it. Many thanks in advance.

Hello I just purchased a Sonos Port in order to connect my Beosound 3200. I ordered this cable and connected to the AUX in my B&O system, and to the “out” on my Sonos Port. Nothing is happening, no sound no music. Tried both Sonos App and AirPlay. i tried on another system I have (a Yamaha soundbar) amd works perfectly.    attached is the cable I have. It is a 7DIN, now waiting to receive a 5DIN hoping it would work.    do you know why Sonos port is not working? 

I am an Apple ignoramus. My wife wants to use iTunes on her Mac to send to our Sonos system using Airplay. However the Sonos support page just talks about iPad/iPhone w.r.t. Airplay and when I look on her Mac, the Airplay options only show our Apple TVs as destinations. Can a Mac not use Airplay to Sonos gear?

I have 5 Sonos speakers and loved waking up to my local radio station and being able to listen in every room.  My local station recently stopped streaming on all of the radio apps.  I want to purchase a stereo receiver that will connect to my Sonos system.  What receiver will work and what other equipment is needed?   I will be looking to sell my Sonos if I can’t find a solution.   I believe Yamaha has a system that works with receivers.   Thank you in advance. 

Hello   My tv: Samsung QE55Q9F 2018 with the One Connect Box   When only the beam (HDMI ARC) is connected to my tv I have no problem, but when I also connected Chromecast I started having issues. The tv is then always losing the connection with the Beam. Sometimes the signal returns to the beam, but after a while it will switch back to the tv speakers. I read somewhere that the beam has difficulties communicating with other HDMI-CEC devices or is it Samsung who is at fault here?   Edit: Now its losing the connection even without Chromecast connected...I don’t get it.   Kind Regards, Matteo

I have installed some custom skills in my Alexa app which stream music from online radio stations (not via Tunein or any other service, these are custom radio stations). When I ask Alexa on my Echo Dot, or Alexa on my phone app to play, the station the confirms "playing station name" and the music stream starts. When I try this on the Sonos asking Alexa to play this service, it again confirms "playing station name" but NO MUSIC STARTS. This is clearly a restriction with Alexa on Sonos devices and you've done this to dictate what can and can't be played through the speakers. Please test yourself, download the "State of the art radio" skill and ask it to play on Sonos.  You'll see this won't. Anybody know why this is is being sold as “Alexa”, when actually it’s “Restricted Alexa by sonos” as it lacks functionality all other Alexa enabled devices have by default.

Just took delivery of my Sonos Port and I think there may be an issue with the Line-In connections. The red connector doesn’t seat in the port propery, it won’t go all the way in. In the app, Line-In is showing as disconnected.   Anyone had this issue?    

Hi - I have purchased a Sonos Beam today and was looking forward to enhancing my TV and music listening experience. However I am extremely disappointed with what I am hearing so far. I have a Sony Bravia KD-55XG8196 that is just a couple of months old and by no means a budget TV. The Beam is connected via the HDMI ACR and so far all I am seeing is a lag when changing the volume on the TV with the TV volume indicator often not showing, and more importantly the volume sounds quite flat and very quiet, where I would normally have the TV set to volume 11-12 I am now having to put it up to around 50 and still I want to go louder. I am watching TV through Sky Q. Before I return the soundbar has anyone got any suggestions on how this can be fixed?  

Hello All, so I am on an iPhone 8+ with iOS 13.3.1, and I set up alarms they go off, but on my locked screen I never see the functions to turn off or snooze as the support pages show.  I have a Sonos Play 1, Play 5, PlayBar and Sub.  I love the system, but not having functionality to control from lock screen does suck and wish Apple and Sonos can play together. I do read something about Apple AirPlay 2 and having to turn that off, I only have 2 apple TV but they are old generation, we stream from our phone to the TV for Disney+ since they are older devices can I can’t download the app to them. I have a desktop Mac and sometimes we stream from that to TV’s. Do I have to turn off AirPlay 2 and if so how? One Sonos support person told me to go on my phone to Systems Preferences to Notifications to make sure I have notifications turned on for Sonos but when I look on my phone under System Preferences>Notifications there is no Sonos App there to check to see if notifications are on - why

Using Sonos Connect to stream to an integrated amp via optical. I've always used Fixed for line-out level but now I see another option, Pass-Through.   Tried it, no apparent difference.   So what is the difference between Fixed and Pass-Through?

I have two separate Sonos systems in two separate houses. Everything has been working fine with Spotify but as of last week the service has deteriorated. When I select songs or playlists on Spotify via Sonos it jumps a random number of songs before being able to play one and then it tries to play 3 or 4 other songs but ends up jumping forward again and most of the time it just stops playing and says that it could not find the object on Spotify.  My Spotify account works fine by itself but not well through Sonos. I have different internet service providers in the two houses so it has nothing to do with that either. Other services like TuneIn radio works fine so this is only with regards to Spotify.

I am unable to get to iTunes via my phone nor am I able to connect to my existing system via mac. Help please!

I have a ZP100 that no longer connects to network or at least does for 5 minutes (Sonos says it is toast). Has ANYONE seen a youtube video where the ZP100 is converted to be just an amplifier ?  The ZP100 is most analog of the amps, and it seems if you could fashion a volume control and some input switch, it would be possible. It would be a shame to waste an amplifier just because the network i/f is bad. Thanks