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kzib167
Contributor I
April 12, 2020
Answered

Trueplay 2020

  • April 12, 2020
  • 11 replies
  • 593 views

Does Sonos support Trueplay with the 2020 iPad (7. Generation) and the iPad Air (3. Generation)?

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Best answer by

@kzib167 Thank you for bringing your question to us here and welcome to the Sonos Community. If you have an iOS controller that meets our system requirements and you have it connected to your Sonos system then you can Trueplay your Sonos products.

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inSearchOfTruplay
Lyricist I
July 21, 2020

based on devices that are “coming soon” (https://support.sonos.com/s/article/3222?language=en_US) and the fact that previous threads have been closed. I’m wondering if Sonos is getting close to certifying iPod Touch 7th Generation to do Trueplay tuning. 

Trueplay configuration is available but fails immediately with a “network error”. I’ve tried turning off 5Ghz wifi and forcing everything to use 2.4Ghz, changing DNS from Cloudflare/Google to just Google, turned off router for a minute and turned it back on. All this even though all Sonos devices communicate and, otherwise, work perfectly well. 

The one thing I have not done is upgrade to S2 software (don’t want to be stuck in it until it’s ready for prime time).

iPod running 13.5.1 and Sonos S1 software is 11.2.1 build 57.3.78190.

I am a Google Pixel 3 user that just wants to tune my speakers. 3x Sonos Play:1, Beam, Sub, 2x Play:5 (second gen), Connect (not currently using this) 

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