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Updated my Sonos S1 app this morning, and now I can't group any more than two speakers. If I try to add a third, the new addition plays, but playback immediately stops from one of the speakers that was previously in the group. Seems to be random as to which one stops playing, and it'll still play individually.

Hiya guys , I’m thinking of upgrading my Sonos sound bar to the Sonos arc , I’ve the sub gen 2 and 2 play ones , will the sub and play ones all pair up with a new Sonos arc ? I’m fully aware I need to update my tv to get the full immersive sounds etc but for now thinking of getting the arc to eventually have the Dolby atmos . Cheers guys 

I’m trying to fix this issue that has had all the basic troubleshooting attempts without any change. Whilst streaming Dolby Atmos audio from Netflix, the sound will randomly drop out all together after approximately  20-30 minutes. The only fix is to rewind a few seconds and reload the video - which then allows another 20-30 minutes until it drops again.   I’m streaming via the internal Netflix app on my SonyA8H using a 48gbps HDMI cable from my EARC connection through to my Sonos ARC.  The Sonos system info will say Audio In: Silence when this happens. My diagnostic confirmation number is 644717621. Any help would be greatly appreciated, can’t work out any other troubleshooting ideas.  

 Is it possible to pair two sonos move devices in bluetooth mode to listen to stereo sound.

We are fairly new to Sonos, at present we only have one Sonos speakers, it’s a Sonos One. We have a couple of new Amazon Echo Dots. While we both love the actual sound from the Sonos, the Alexa side of it is a bit of a disappointment, we find we have to shout loud to get it to use commands, we are going to buy a couple more Sonos SL speakers to use in another room to use in stereo via an Echo Dot, have no problems with echo dot and commands. The Sonos One is approx 3.5 meters away from were we sit, and having to shout loud command is a pain, especially is the lady in the house has to shout them..lol. Can I switch the mic off on the Sonos One and control it by an Amazon Echo Dot which will be right next to we’re we sit, we never have to raise our voices with any of the Echo Dots.

I have a new Beam that I am trying to connect to 2 x Ones.I think I have followed the instructions correctly, i.e.:Under Products, I choose my Beam I click ‘+ Set Up Surrounds’However, this is where I get stuck and keep getting the same message:‘Two compatible Sonos speakers are required to add surrounds. Make sure your products are powered on and connected to WiFi’The speakers are patently powered on and connected. I can play music through the two of the separately, but cannot for the life of me get them to connect. Any advice?

Hey guys,so I have a 2 room setup with one stereo setup and I was wondering why I can’t play in both rooms the same music at the same time?I can play 2 different songs at the same time in each room, but it would be nice to have them grouped and play the same at the same time. The app seems to be able to do this, but when I add the second room to the already playing room, it doesn’t play anything.Any help with this would be appreciated. I have already unlinked everything and set it up again.Cheers

I want to set up two subs in my living room surround sound, can this be done?

Hi!I just bought a Sonos Port, to diffuse my old vinyls all around my house, on my sonos speakers. Usualy I use my turntable (thorens td60) on my amp (marantz 2270) with wired speakers.  My question : Do I absolutely need a preamp for connecting my turntable to the port , or I can pass thru my actual amp ? If so, how do I get out from my amp to the port ? I’m leaving a picture of behind my amp so you guys can help me . thanks !!     

App: Sonos 2 on Andriod Line in: Play 5 (gen 2) I have play 5 gen 2 as part of cinema setting paired with another play 5, playbar, and a sub. I can’t see a Line In option in the Source menu on the app either when having the line-lin cable plugged in. The other end is plugged into my desktop PC.   Anyone else is experiencing this issue?  

Hello,I have a Sonos Play base and every time I try to set up the Play base on the app my wireless connection is not picking up. I’ve tried factory reset and unplugging the Play base but still no luck.I also bought the Sonos boost since it has its own Sonos wifi connecting the boost to my Wifi router but still no luck again & its not picking up my Play base to set it up in the app.I need help on solving this problem it has been going on for a while!  

I’ve just added surrounds to my Playbar and noticed that on most channels they don’t work. Upon checking on my system the Playbar is receiving PCM 2.0, channel 5HD seems to broadcast PCM 5.1 as do the movie channels and Netflix and then of course they work fine . My question is does the sub need a 5.1 feed or will it work on a 2.0 signal? Thanks in advance 

I recently purchased the port component to integrate my 5 speakers surround system with Sonos.  Set up was easy - problem I am having is only two of my five speakers are playing (the front two).  I confirmed via other sources that all five speakers work fine so its something going on with the port.  To confirm, the port should be able to stream all five speakers, correct? My receiver is set up as “Stereo” which normally would play all speakers in harmony (not surround sound).  Appreciate any assistance with this!

I currently have a Play 1 and Play 3, which I know are older and not compatible with the newest of apps for Sonos. I am considering getting a Sonos Beam.  Questions are, will my existing speakers link together with the Beam should I purchase one? Or will they require different apps to use them due to older ones age?

I just connected a Sonos arc to an lg Oled TV. The Sonos seems to be connected to my system. I’m able to play music and pair with my One SL but it’s not playing audio from my tv. It’s connected to the HDMI arc port. I’ve unplugged, reset my tv, etc. What am I doing wrong? Has anyone come across this?

I have a Play5 and have successfully linked it to iTunes on my windows 10 pc. More often than not the sonos app complains that it can't find the server. This is usually fixed by either rebooting my pc or the router but it happens a lot and is spoiling the enjoyment for me. Anyone else come across this problem?

I seem to have a rogue track on one room setup ( Beam plus 2 Play1’s). Not on the queue playlist but just appears and unable to stop/delete or play any other track … really weird - anyone got ideas or solutions

Hello,I have two Play:1 speakers (Sonos OS:S2, version 12.2.1, build 61183170, hardware version  1.20.1.6-1.1, series ID A200). I’m thinking about buying the current Beam that’s on sale for my TV. Would I be able to use the two Play:1 speakers as “surround sound” (i.e., place them on end tables on either side of the couch) with the Beam?Thanks!

HiMy Alexa is still not working properly. It will turn the TV on and off etc but on asking to play any music source  it responds that it is doing so without any sound. If I ask it to play a specific playlist, skip, rewind, pause etc it just turns the volume up. This is on all my voice controlled Sonos products and seems to have started with the latest issue of IOS. I have submitted another diagnostic report no. 511485704 for you after asking it to play Spotify and Amazon. I am disabled and invested a heck of a lot to have voice controlled systems to let me cope and thus I find this totally unacceptable I’m afraid. 

All of a sudden this morning my Sonos Radio Stations won’t work. Reset my router.   All other service’s work on Sonos - Apple Music and Radio, and TineIn (which is new to pop up on my menu).  But cannot connect or play Sonos Radio!  Non of the stations work.  Cruise control was my go to.    What to do. ? did submit a diagnostic report. 1508963402

So I have my Play5 sat high on a shefl to fill the room. I have my new Pro-ject Turntable on my bar. They’re several meters apart with no obvious cable run so how can I connect without having to use the Line-in cable option? Any Line-out convertors that work with the Sonos App?

I do not want streaming. I want device play with air play in iphone. in this case, can I group two sonos play1 and sonos one SL, using air play?

I have a BenQ HT3550 projector on the way and am unsure whether I can properly connect it to a Sonos system (One, sub, arc).  The BenQ site makes it read as thought it can (https://www.benq.com/en-us/knowledge-center/knowledge/how-to-connect-external-audio-to-your-benq-projector.html#S2).  Scenario 4 would seem to apply to me since my Sony UHD Blu ray player has 2 HDMI ports (Sony - UBP-X800M2 - ) with the sound being routed to the Sonos via bluray (am not using the projector for gaming or cable).  But I want to make sure the speaker config works as intended.Thanks!

I cannot get Dolby Atmos on my Arc when watching Netflix ( it’s on my LG cx 2020 model year) I have all the necessary requirements and when  I play through the tv speakers I also see the Atmos icon on the screen, this dissapears when I attach the Arc. I’ve tried enabling the eArc toggle in additional settings, makes no difference. The arc was set up using the v2 Sonos app . In fact all streamed content is broadcast in 2.0 when I check on the Sonos app.

New Sonos One, most up to date Sonos and Google Assistant app. Have tried repeated deleting/downloading of apps, linking/unlinking Sonos from the google assistant app.  I am unable to connect Google Assistant through the spotify app, it just gets stuck on the “Linking Google Account...” page and then I get an error. On the Google Assistant app, it shows the Sonos One has paired successfully.