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Contributor I
November 10, 2020
Answered

Sonos Radio not working?

All of a sudden this morning my Sonos Radio Stations won’t work. Reset my router.   All other service’s work on Sonos - Apple Music and Radio, and TineIn (which is new to pop up on my menu).  But cannot connect or play Sonos Radio!  Non of the stations work.  Cruise control was my go to.    What to do. ?

 

did submit a diagnostic report. 1508963402

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lohr500Answer
Prodigy I
November 10, 2020

Same here. Cant access any Sonos Radio. I have checked that my App is up to date, which it is.

All other sources work OK including playing from Spotify. Have raised a ticket and I am awaiting a response.

21 replies

Trending Lyricist I
December 9, 2020

The last suggestion I got from the  Support team was to re-authorize my account for Sonos Radio in the “Settings/Services & Voice” menu.

 

This solved it for me - thank you! :thumbsup_tone1: