Thank you for this response.
When downloading the S2 app it says straight away ‘The system includes products that aren’t compatible with S2’ despite my Play 1 and Play 3 being on the S2 compatible list.
Could this be the bridge I have connected to the system? If so, could I remove the bridge or is it required for the Play 1 and Play 3?
As you can tell, I’m a novice really.
Yes, it’s the Bridge that is the issue, as that is an S1 only device (and virtually obsolete anyway) - assuming you wish to move the system over to S2, you can either:
- Switch your system to run on the local WiFi signal and then simply remove the Bridge
- Trade-up the Bridge and get a discounted new Sonos Boost to replace it.
- Wire one of your existing speakers to the router
Those are the options open to you. You may find this link useful to read before deciding:
Choosing between a wireless (WiFi) and wired (SonosNet) Setup