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First let me say everything is working.I had two Sonos Amps and a Sonos Sub connected to Wifi and setup as front and rear TV speakers. All connected wirelessly.Now, I just connected the two Sonos Amps to each other with an ethernet cord and then a single ethernet cord from Amp to an ethernet switch which is connected to eero router. Sonos “About My System” shows WM:0 for both Amps as well as the Sonos Sub. Mind you the Sub has no ethernet cable connected to it. Everything works. I know, I consider myself lucky. :)My curosity comes from how Sonos is reporting the WM:0 and how it is reported in the eero app. It shows as a wireless connection, and also on the details page shows the “Sonos” wifi network. Kind of cool! (Screenshots below)So my questions are…why don’t the Sonos speakers show up as wired?Is there a way to confirm the wired setup beyond the “WM:0”?Should disable wifi in each of the Amps? (not really sure why this setting even exists...) Thanks!  

So I own several Sonos One and a Sonos Beam and am very happy with what the system does. Having said that I am very frustrated with what it doesn't do. I have a Sonos product in every room in my house except my office. I work from home and do not like having headphones in my ear and prefer to work through a speakerphone. Unfortunately Sonos does not have a product that works as a speakerphone and the most frustrating point is that Sonos does not support Alexa phone calling, texting or any other outside calling feature. And NO, I do not want to buy an echo dot. So now I see that the Sonos Move is coming out and am very interested in the Bluetooth feature with the Far Field Microphone array. Unfortunately, I only see from the marketing about how great it is for talking with AI assistants like Alexa and absolutely no information about how it will work as a professional speakerphone. My Question is: Has the Sonos Move been tested as a Bluetooth speaker phone? If so how well do the far f

I’ve bought a new NAS Synology DS-220+.I want it to be a source for my Sonos Music Libray.When i want to add the path to a folder of this new NAS, i receive a “error message 900”.I precisely executed the instructions found on the Sonos support site (IRPStackSize).It doesn’t work. any idea ?(Please note that if i try to add a folder on my old NAS, it works fine !)

Hi, this is my 1st post so please be kind.I have a 2 month old LG OLD65BX and this supports Atmos - I have recently spent a fair bit on a Sonos setup that includes the Arc & 2 x 1sl’s. (Received the Arc yesterday)  I am trying to get Atmos through the Apple TV app from the TV and others but all I am getting is Stereo PCM 2.0 - can anyone please assist with what i can try to get this resolvedIt’s also worth noting that the TV has eARC and the Arc is connected directly into this port 

Hey teamhow do I have Play1 and OneSL PLAYING at the same time please. I realise it will it be stereo. Thank you 

My 1st Generation system worked fine for 9 years then suddenly couldn't find my system components. Boot-up of the controller suddenly took 20 minutes. I use my Mac desktop for the controller. I hardwired the Bridge direct to the computer and the S5 Speaker, and still couldn't find the system. I hardwired the Router direct to the computer and speaker, still couldn't find the system. Reset controller and can't find sysytem. Checked Network, Firewall, Password and still can't find system. I understand that Sonos no longer supports these legacy components, but all components seem to function properly, and Company CEO says system lock-out won't happen. Anybody have any ideas of what else to check for?

Is it possible to use upgrade program? if i have a connect that is not working ( not showing in My account) 

Hi all. Just got an Arc. Really bad audio delay when using Xbox series x - seems to be about 100ms. I have tried all the options in this forum but can’t improve it. Any tips before I return the arc? There is also a delay with my sky Q box but not as bad. Apps on tv play fine.thanks 

This keeps happening all the time, any clue on why? Its not my wifi

We have a pair of Play 5’s: Generation one speakers. Will they stream lossless 24bit FLAC from primephonic? I think I understand that the Generation 1’s will play FLAC - but not the 24 bit. Thanks to anyone who can clarify.

Hi combined with a Sonos ARC what is the optimal height of a set of ONE SL’s as rear speakers. The back of my sofa is to a wall. All of the official images picture the rear speakers Behind and at head height, when sitting in the sofa. My question is if i can mount the rear speakers via flexson brackets high up on the wall close to the cealing at 7ft 10inches (2,4m). Will it affect the surround experience when the speaker is basically above my head rather than behind?

How can I connect to my mobile router? Currently I just have internet via a mobile minirouter. Subsequently I cannot connect the ethernet cable to the router as advised in the set up on the Sonos app. I’ve tried connecting my Sonos One via the ethernet cable in my apt. and leaving the mobile minirouter close to the speaker. No success. Any advice, please? 

Hi guys newbie here but absolutely pulling my hair out with adding my surrounds to my beam.Beam works fine but when I go to connect the surrounds - it says that I need compatible speakers and check they are on WiFi.ive gone through the whole power down everything routine and start up one by one but nothing…I have even connected via Ethernet and nothing, it’s as if they are not even recognized at all as they don’t show up….. any help would be much appreciated 

Hi. I have just bought an LG OLED55CXPTA. The magic remote does not work to control the volume on my SONOS Playbar.    I understand that the issue is because the Playbar requires an IR signal and the Magic remote uses Radio frequency.    However I have found many solutions to this problem online for the LG C8 and C9 models to resolve the issue. However, the interface on the  LG CX models is not the same, it doesn’t give you the option to select a ‘Remote type’.    On the CX models you can select SONOS as a manufacturer of soundbar in the Device Connection Settings, but this doesn’t make it work. I almost got it working by using the ‘Phillips’ option saying no to the power option and then a Vol+ option case up which worked with the SONOS app instructions and I could see the IR light flash on the SONOS unit when doing so, but then the SONOS app asked for the Vol- button to be pressed and that option wasn’t available on Device Connection settings.    LG’s response is to simply say the

I’d like a nice stereo setup I can use with my tv as well as for streaming music and have settled on the Sonos Amp to act as the hub due to the compact size and it has all the connectivity I want.  I want to add on Sonos Ones in other rooms eventually. Now I really like the Wharfedale Denton 85s, but am slightly confused by all the different power ratings.  These speakers have a nominal impedance of 4ohms (min 3.8) and the manufacturers website recommends an amp of 20-120W.  The Sonos Amp is rated at 125w at 8ohms but that goes to 250w at 4ohms.  Would this be a problem?  Can an amp really have too much power for passive speakers?  Or will it just be overhead I’m not using? Any advice appreciated, cheersPete

Would be a problem using the original cover on SubG3 ?I just want to keep it clean and protect it from dust.  Thanks !

 Recently disposed on my Playbar, and considering a beam or Arc as a replacement.big price difference, but if i can’t make use of all the features of the arc might as well get a beam and put the difference to a sub and stick with the two play 3 for rear speakers.this is the tv will the arc connect and make use of eARC the Atmosthanks & Merry Christmas   

I’ve seen similar talk a few year back but nothing recent. Is it not possible to Airplay a Beam when it is bonded with other speakers? the suggestion seems to be to Group them instead but I’d have no proper surround if I do that. I’ve seen the explanations on the older Playbar etc but my three speakers are a day old and are sold as AirPlay compare ale with no mention of that being disabled when using them bonded.Are their any ways around this at all?

Our Sonos SL keeps loosing the internet connection after not used a couple of hours. Works again after unplugging and plugging in again, but it is kind of uncomfortable. Tried using the connect button, but it seems it doesn’t restore the connection. If it’s the problem solver, how long should it be pressed in order to work? 

My Sonos beam bar worked perfectly for 3 months (predominantly being used to play music from my iPhone via the home WiFi network). Over the last few weeks my Sonos is not available to stream my music through, unless I turn my router on and off again. Every time I turn my router on / off I can use the Beam again, but only once, then when I go to use it again it is not available to connect to. If I go into the Sonos app, I get an error message saying “unable to connect to Sonos”, until I turn the router on / off again! any ideas for W fix very welcome!     

Hi,ive plugged in the amp, connected to my system and connected the hdmi arc cable.Slund is coming through the tv fine, but how do I turn off the tv link to play music instead?with thanksmark

Hello all!So this is a super weird issue. I have had 4 SYMFONISK Sono speakers for about 18 months now. These speakers have been phenomenal and have never given my any issues… until today.Today I noticed that when I opened the Sonos App, it said that it could not connect to Sonos and the icons were all just the pulsating gray loading color. I gave it a few hours because I wasn't using them and it never fixed itself (I assumed it was wifi issues).I then went through and reset all 4 of my speakers and created a new “system” on the same wifi network.Now after doing that, I began playing music and only 2 minutes into the first song the music stopped and I began experiencing the SAME issues. This issue also included my products missing under the “System” option in the settings. I have been closing and reopening the apple for some time now and now one of my stereo pairs went from not existing to being “Bedroom (L+?)”. I am not sure why it keeps disconnecting from the products that I JUST con

Is there a specific amount of latency when plugging a source into the line-in on a play:5?Considering plugging a DJ into a play:5 so that the play:5 acts as the local “monitor” and ideally needs to have very low latency.The next scenario is then “grouping” other speakers to distribute this audio around the home…. I presume this will then add latency to the whole system so that all Sonos units are in sync.…So are there specific details on the amount of latency (in ms) involved? Is it system dependent, does it actually have latency regardless of whether it is grouped or not?

So I have the Sonos Arc and like many many people here I’m getting audio dropouts while streaming through my android TV (Sony X900h).  I have it connected to port 3 (eARC port) and have changed the port to enhanced etc.  I also have a PS5 connected to port 4 (so both are on hdmi 2.1). I’ve never had a dropout or sound loss etc. from the PS5 so clearly sound can travel from one to the other, however I constantly get sound dropout from the Arc while streaming. I’ve seen advice to hardwire the Arc (difficult but I could do it) but how does it actually receive audio?  If I’m streaming through my TV (say the netflix app) and my TV then relays the sound to the Arc through the hdmi cable then how does hardwiring the Arc do anything?  Isn’t the data coming first through the TV and then to the Arc?  Is the video data somehow coming to the TV but the audio data getting sent via wifi?  Or am I mixing this up and the wifi is only an issue if you’re streaming audio to it say from your phone or thro

My Sonos Play 5 can’t connect to network, flashing white 4 times, turn orange, flash white once and then red, and turn back to green, and the cycle repeating itself.  Anyone could advice how to resolve this issue.Daignostic info : 772673488