Is it possible to use upgrade program? if i have a connect that is not working ( not showing in My account)
Answered
Upgrade Defective Connect - no power
Best answer by Mark P
Hi
Welcome, thank you for reaching out to Sonos Community, we appreciate your time and effort in posting your concern here in our community.
You can contact our sales team to verify if you’re qualified to get the trade-up program, they will just need to verify some information from your Sonos Connect like the serial number.
If you need help with any other information, please be sure to let us know.
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+14Hi
Welcome, thank you for reaching out to Sonos Community, we appreciate your time and effort in posting your concern here in our community.
You can contact our sales team to verify if you’re qualified to get the trade-up program, they will just need to verify some information from your Sonos Connect like the serial number.
If you need help with any other information, please be sure to let us know.
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