Upgrade Defective Connect - no power

1 reply
73 views

Is it possible to use upgrade program? if i have a connect that is not working ( not showing in My account)

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Mark PAnswer

Retired Sonos Staff

Hi @Mande9106

Welcome, thank you for reaching out to Sonos Community, we appreciate your time and effort in posting your concern here in our community.

You can contact our sales team to verify if you’re qualified to get the trade-up program, they will just need to verify some information from your Sonos Connect like the serial number.

If you need help with any other information, please be sure to let us know.

Help others find useful content by clicking the like button and selecting the best answer to your question