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Contributor I
December 19, 2020
Answered

Connecting to mobile router

  • December 19, 2020
  • 2 replies
  • 91 views

How can I connect to my mobile router? Currently I just have internet via a mobile minirouter. Subsequently I cannot connect the ethernet cable to the router as advised in the set up on the Sonos app. I’ve tried connecting my Sonos One via the ethernet cable in my apt. and leaving the mobile minirouter close to the speaker. No success. Any advice, please?

 

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    Best answer by ratty

    You’d have to factory reset the One, reset the app, and set it up afresh on the mobile router. Note that you’d lose any stored settings and Sonos playlists. Also, using a mobile router is not officially supported. 

    Reset your Sonos product

     

    By the way, what does the apartment Ethernet connection do?

    2 replies

    ratty
    rattyAnswer
    December 19, 2020

    You’d have to factory reset the One, reset the app, and set it up afresh on the mobile router. Note that you’d lose any stored settings and Sonos playlists. Also, using a mobile router is not officially supported. 

    Reset your Sonos product

     

    By the way, what does the apartment Ethernet connection do?

    AnneliseAuthor
    Contributor I
    December 19, 2020

    Thanks, ratty! it worked :-) 

    What does the apt Ethernet do? Nothing, I think ….