Answered

I was thinking of replacing my AMP with the Sonos AMP to get access to all the easy streaming.  My setup so far is an iPad used for stream via AUX cable to the current AMP, the TV connected and a turntable.  As the AMP covers all of this the only thing left is the EQ.  Shouldn’t it be possible to just “manually” set the digital EQ of the Sonos AMP to a level that the Bose would sound like if played through their own EQ? If so does anyone have experience with this?  I have no Idea how to actually KNOW when my settings “sound right”. Is there some method to this that I can follow? Just using my ears might heavily depend on the song i currently listen to. Maybe that’s also an Idea, some suggestions which songs i should check out (due to high pitches, deep basses, ...)  I know using the active EQ from the Bose Series 2 is not possible (except if i just use it for the turntable^^)  I’Ve also got a Magnat Quantum Sub that i plan to connect via wire, I do not think this matters here but just

I’m not sure why is says on the website up to 49 inches for TV for the Beam?

My sound quality is terrible when using by new Pro Ject T1 turntable through my Play 5. There are two problems: The volume is strangely low. After reading other posts, I adjusted the audio compression to “uncompressed” and I increased the source level. That helped only a bit with volume; it is still too low. The sound quality is very poor. It sounds tinny, slight echo, almost as if in a chamber, and it emphasizes layer of the tracks it shouldn’t, making the songs almost unrecognizable in parts. I am using the RCA to stereo 3.5 cable provided by Sonos.

I moved house over a year ago and have just got around to setting up my beloved Sonos system [2xZP120 Connect:amp and 1x Connect (Get 1)]. My controllers on Mac CPU and iPhones have updated the software and I can no longer link my devices. How can I download the old app (s1 I believe) to control my old devices. Any help would be really appreciated. I am gutted that I cannot use this fab equipment.

Hi All First post here. I have a new Sony Bravia and just purchased a Beam for a bit extra depth which it very good at. However there is a small but noticeable Sync issue between Lip Movement and Sound output. Im using the ARC port on the Sony, Sound output is Dolby 5.1. I have found the Sync option in the Sonos App (which was on 0) however moving it upwards makes the effect significantly worse. I've turned off the Sony “ClearAudio+” Option which i think has helped a little. I cant find any other option to set \ Modify. I am using the supplied HDMI cable would a better cable help..? The Sonos App needs a Negative setting for Sync which it currently dosnt have this would sort it out. There seem to be an awfull lot of complaints and posts about this issue are Sonos listening to us all is anything being done... ?? Thoughts Paul

I currently have my record player connected up to the Sonos Amp and wired speakers off the amp. It is in the same open space as the TV and I'm looking for a way to listen to my record through headphones. Is there a way to use Bluetooth or wired headphones with the Amp?

Hi there, I have a LG TV 2019 Airplay enabled that is connected to a Playbar. When I am Airplaying to the TV and the Playbar is connected via optical I cannot change the volume from my iPhone with the volume controls as I can do when airplaying to my Play One. If I change the sound output on the TV from Optical (Playbar) to TV Speakers I am able to change the volume with the iPhone volume controls when Airplaying.   Thanks in advance.   Cheers  

Sonos hive, seeing if anyone else is seeing this issue. I upgraded to S2 and did a full redetect of every device in my Sonos system. All are compatible with S2 and all upgraded successful. Alexa detected my SonosOne and picked up all my devices. So far so good.  My SonosOne was not showing the mic active. I figured out this was due to the voice service not being set right. I went through pass after pass of trying to get it working only to be stopped by the dreaded error that sonos could not make the amazon account "There is a problem adding Alexa." I have tried multiple speakers alexa enabled sonos speakers; same issue. I have also ripped out the sonos skill and put it back to no avail. It all worked under S1 software. And all the Alexa-Sonos groups and play services work. So this is limited to just voice services. What is interesting is I CAN successfully add the Google Assistant service without issue. So I  thinking this is a compatibility issue with S2 and Alexa. Anyone else see

I've got a new Sonos Arc 5.1.2 setup, with the arc connected to an LG CX tv via the eArc hdmi (tv set to passthrough). So far it's been working well - the built in apps do 5.1 and Atmos and my ps4 gets 5.1 as I had expected. (and I'm looking forward to the Sonos Arc update to get more than stereo out of the Nintendo Switch). My problem is with being unable to get my Windows 10 laptop to recognise that I have a 5.1 setup (let alone Atmos). I'm hoping this is a solvable problem - if the old ps4 can figure it out, surely I should be able to get the pc to as well (even if it requires a bit of tinkering)?  The laptop is running an nvidia 1070 - also attached via hdmi to the tv. Sound driver is Nvidia HD Audio. Latest updates and drivers. Currently windows sound settings is reporting only stereo speakers. 5.1 appears disabled in the list and cannot be selected. I installed Dolby Access to get Dolby Atmos for Home Theater but that did not work (i suspect I need to resolve the 5.1 issue and

I have figured out how to turn off the Alexa “wake” tone, but now I have a tone that plays after Alexa responds to a request.  I have not been able to find anywhere in either the S2 app or the Alexa app.  Does anyone know how that is controlled?

So it is 4pm on the 8th June here and still no Sonos S2 update. Hmmmmm.

Will trueplay finally be supported on android with the launch of the s2 app?

Have two Sonia systems at two locations but wanted to take my Move between each location. It looks like I have to reset the move to get it to join the system at each location. SSID at each location is the same, not sure if that is the issue (but doubt it). Get a message saying that the Move is registered to a different system. Btw, both systems are in the same account. 

Hi all, hoping to som help.  I am a Newby so learning as I go here.   I have read the other post and they don’t seem to apply to me.   Just unboxed my pro-ject T1 SB, plugged in the R/W cable into the back of the turntable and then connected to the 3.5 converter into the back of my Play 5.  I have made sure all settings were set exactly to instructions.  When I play an album and connect to Line in I hear nothing but a buzz from the Play 5.     I do not get music from the turntable.  What am I doing wrong?   Thank you,   Greg

Since I installed the S2 app on my iPhone 11, I noticed my battery got drained rapidly.  See picture below:     The Screen Off is 54 min. meaning the Sonos S2 app is active in the background doing something...  I had no issue using the original Sonos app before. I have to swipe out manually the app to prevent the battery from draining. Anyone experiencing the same issue?

I have been unable to get my Tivo Bolt remote to control my Sonos Arc volume/mute functions.  I have unsuccessfully tried solutions for the Playbar.  Any help would be welcomed.  Thank you.

I've recently purchased a SONOS Beam and I'd like to add a couple of SONOS Ones to the mix for surround sound for watching movies and playing games etc. I'd ideally like to place the speakers in the top corners of my room (see circles marked in pic)  Anyone have any thoughts?  I obviously want a good sound but I'm unsure as to whether placing the speakers here will have any negative impact.  Audiophiles assemble!  

The volume on my remote is no longer working.  It was working and has just stopped.  I have tried 2 different articles to replace the remote and reprogram my shaw remote to relearn but neither have resolved my problem.  This is challenging for anyone to watch tv that doesnt have the sonos app available to them.

The CR100 controllers (which Sonos bricked) and two Connect’s that were replaced by Sonos under warranty (shipped back to Sonos) still show up as part of my Account>System here - but not on any of my Sonos Apps.  How do I remove these devices from the Sonos Account>System?

I have an ARC and have an existing B&W subwoofer and want to move to a 5.1 setup.  I’m also planning to buy a couple of One SL’s as surrounds but wondering if I can buy an Sonos Amp and use that as the .1 (with my B&W sub).  I’d rather not have to buy a Sonus sub

Hi folks, I have a few old Sonos devices that aren’t S2 compatible. After screaming “whyyyy” into the night for a while I’ve decided this may be an opportunity to adjust and streamline my setup. My two Play:5 Gen1s are a no brainier. The new Sonos Fives it is. Bye bye bridges (one still brand new in the box). Just switched the router cable from the bridge to the Playbase today and things seem to be working OK. In fact I think grouping/ungrouping rooms is a bit quicker. Maybe the bridge was a pinch point for some of the processing required. Or it’s just a notion of me. Anyway, I had the bridge on a shelf about 4 feet above the Playbase so hoping the SonosNet mesh holds up without it, especially with my outdoor plans. lastly, and the point for the post, I currently have a Connect AMP (ZP120, circa 2010) driving a pair of Monitor Audio Climate 50 speakers. I only purchased the ZP120 (2nd hand) and Speakers last July, which added to the level of screaming above. At the time I couldn’t just

Hi. Newbie here. I just bought a 2nd Gen Sonus One and I'm SOOOOOO disappointed. The sound is superb for such a small piece of kit but… the insanely high volume of Alexa's voice in relation to music means we simply can't bear to use Alexa at all, so we're just using the One as a mini speaker with no smart functionality.  What a waste.   I can see this is a problem for many people on here: if you turn the volume down so Alexa's voice isn't shaking the walls, then your music/content is inaudible. And if you play your music at an average volume, then Alexa can be heard at the end of the road!   It's so obvious that you should be able to control the level of Alexa’s (or Google Assistant's) voice seperately from the level of your music. But no.   I read an old post on here saying that new firmware in “May/June" would address this. June is nearly over… Does anyone have any info?   Thanks for any help.            

I purchased a Sonos Beam and found that it had wires to connect to either an ARC HDMI port or an optical digital audio output port on the TV,  My TV has only an audio digital RCA type port and the analog output ports.  Is there any way to connect using these ports - see image - If not, I will return the Beam. 

Does the newest Sonos update allow us to stream at cd-quality from the Amazon Music app or do we still need to use the Sonos app to do so? 

I like the look of the new Arc. Sonos seems to be catching up but they always seem to be a step behind. There doesn't seem to be a HDMI in for a Dolby Atmos device, like the Apple TV. I take it that means a lot of people will need to also buy a new TV, adding to the cost. Am I correct in thinking that my not that old Sony TV will not pass through Dolby Atmos over HDMI from my Apple TV as the TV is not Dolby Atmos even though the Apple TV is? I'm thinking a newer TV is also required with a newer HDMI port?