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Contributor I
December 20, 2020
Answered

Sonos Arc Atmos + Roku Ultra

Recently got a Sonos Arc Surround system and a Roku Ultra to support Atmos. I noticed two options on the Roku Ultra for audio - Autodetect or Auto Pass-through. 

I noticed with autodetect it is showing in the Sonos app that it is receiving Atmos signal for every show on netflix and prime, even when I’m almost positive the show should not have Atmos. 

When I switch to auto passthrough it seems to only show Atmos signal in the Sonos app for the shows that have Atmos.

I was trying to determine if there is actually a difference in the sound quality for the shows/movies that don’t have Atmos, yet are displaying Atmos signal in the app when I have the settings on roku to autodetect. I feel like the quality may be better but it may be in my mind. Is there anything that the sonos arc could be doing to upgrade the signal or actually produce a higher quality of sound when I have the roku ultra settings set to “autodetect” instead of “auto passthrough”?

Thanks for the help!

Josh

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Lead Maestro
January 18, 2021

@ceiling20 Based on what I’ve read on the Roku forums, it seems like the Auto Detect setting makes the Roku detect the best possible audio the Sonos Arc can handle (which is Dolby Atmos) and tries to convert whatever audio signal it receives up to “Dolby Atmos”. That’s why everything you play with the Auto Detect setting is being detected as Dolby Atmos by the Sonos Arc. So this issue seems like more of a problem with Roku than a problem with Sonos.

I would stick with the Passthrough setting so the Arc plays the correct and original audio signal. But if you think Roku’s converted form of “Dolby Atmos” sounds better to you ears, stick with the Auto Detect setting. At the end of the day, that’s all that really matters.

"Receive with simplicity everything that happens to you." - Rashi

15 replies

Lead Maestro
December 20, 2020

When your Roku is set to Auto Detect and you watch a movie with Dolby Atmos audio, what does it say when you go to System > About My System > Arc > Audio In? What does it say with the Roku set to Auto Passthrough watching the same movie?

"Receive with simplicity everything that happens to you." - Rashi
jleibnerAuthor
Contributor I
December 21, 2020

So for the same movie that should not have Dolby atmos based off of what Netflix menu says and the fact that it’s an old movie...

 

On auto detect it says Dolby Atmos DD+
On auto pass through it says Dolby digital 5.1

 

Seems like it should be the same but I think it does sound a little better when on autodetect and reading out as Dolby atmos.

Lead Maestro
December 21, 2020

The Sonos Arc will play whatever type of audio the Roku is sending to it. The Arc doesn’t “upgrade” the sound quality at all. I think with either setting, you are getting the exact same audio. But I would keep the setting on Auto Passthrough since it is correctly detecting the audio the Arc should be receiving and actually playing.

"Receive with simplicity everything that happens to you." - Rashi
Lead Maestro
December 21, 2020

So for the same movie that should not have Dolby atmos based off of what Netflix menu says and the fact that it’s an old movie...

 

On auto detect it says Dolby Atmos DD+
On auto pass through it says Dolby digital 5.1

 

Seems like it should be the same but I think it does sound a little better when on autodetect and reading out as Dolby atmos.

Just curious… what movie did you test? I have a Roku Ultra and would like to compare so we can know what audio you should be getting.

"Receive with simplicity everything that happens to you." - Rashi
jleibnerAuthor
Contributor I
December 21, 2020

I tested Ozark and also the movie White Christmas. With autodetect both are saying Dolby Atmos DD+ for some reason. It really does seem like the surround is better in autodetect but I may be imagining it. 

 

If it matters its a Roku Ultra 2020 4800R. My TV is sony 900e and the arc is in an HDMI ARC, not eARC.

 

Thanks for your help. Either way its not a problem. I’m just curious why its displaying atmos and what sound its actually putting out.

Lead Maestro
December 21, 2020

Ozark and White Christmas should both play in Dolby Digital Plus 5.1, not in Dolby Atmos.

With Auto Detect, do you hear dialogue coming from the surround speakers? I wonder if it’s playing Stereo PCM 2.0 where you are getting the same audio playing out of every channel. That’s the effect you get watching many YouTube videos. The surrounds are louder only because it is in stereo and not in 5.1 surround.

"Receive with simplicity everything that happens to you." - Rashi
jleibnerAuthor
Contributor I
December 21, 2020

I just checked, definitely no dialogue out of the rear speakers. It just seems like the rears are a little louder in autodetect compared to auto passthrough. 

Avid Contributor I
January 18, 2021

I have the IDENTICAL observation as narrated by @jleibner:

 

Sound Settings;

Roku Ultra - Auto

Samsung Q90 - Passthrough

 

Roku Ultra’s Auto sounds louder at the same volume level and better - Sonos Arc shows Dolby Atmos for movies / shows that I know are not in Dolby Atmos.

 

This entire Sound ‘Stuff’ and their Settings are causing much confusion - as you know, each device - TV, Roku - has its own Sound Settings as sound passes from device to device.

 

I can relate to Passthrough if my concept is correct that devices receive and pass Sound in the original Sound format without any changes. The Arc does show Dolby Atmos correctly if Sound is Atmos. However, in my opinion, Sound is certainly better using Roku Ultra’s Auto setting and leaving Samsung TV’s Sound to Passthrough.

 

I will try to set the TV Sound to Auto, and try Roku’s settings for Auto and Passthrough for more observations - well more brain damage!

 

I hope experts on Roku, Samsung and Sonos Arc will put forward a clear concept and specific Sound settings to  bring this confusion to an end.

 

Thanks.

 

... In Partnership and Service,

Raj Dhir 

 

 

 

Lead Maestro
January 18, 2021

@ceiling20 I would keep the Roku and TV on the settings that results in the correct audio being detected and displayed in the Sonos app under System > About My System and under Sonos Arc, “Audio In:”.

"Receive with simplicity everything that happens to you." - Rashi
Avid Contributor I
January 18, 2021

Dear @GuitarSuperstar,

 

Thanks - can you kindly add some more narrative to help relieve our brain damage. Why is the sophisticate Sonos Arc device not doing its work to identify the correct audio signal?

 

... In Partnership and Service,

Raj Dhir