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Hey All,#I have Sonos-5 speaker and a Project Turntable with built-in pre-amp.The speaker and turntable are on opposite sides of the room and was wondering what bit of Sonos kit do i need to send the sound to the speaker via wifi? Can I plug the turntable into the Sonos Amp or Connect and stream to the speaker and if yes which is better out of the two?Cheers

 Hi, I have an echo dot linked to a Sonos speaker. Whenever I ask Alexa to play bbc radio 2 on the Sonos, it plays bbc radio 2 Wales. There is no problem when just asking Alexa to play radio 2 on itself, however.I have recently upgraded from a 1st gen to a 3rd gen dot, but the issue remains the same.Anybody else had this problem? If, so, what’s the fix?I have also asked this question in an Alexa forum.

I want to use Google Assistant to play my local library, but it seems to be only able to start / stop music. Is there a way to ask Google to play a specific song from my library like it would from Deezer or another service ?

Hello,I encountered a very bizarre problem. After struggling to find a clean setup so that the 2 One SLs were equal in volume, they started to be uneven again.Indeed, I suddenly realized that one of them sounded louder than the other without me touching anything. I also noticed that enabling and disabling TruePlay was also causing the same issue. I have therefore avoided comparing with and without since. Only this time it happened without me disabling it. Thinking of a bug, so I removed the 2 One SL and even reset the Arc as well as the surround speakers, but nothing helped.While they ring at the same volume without TruePlay, as soon as I turn it on the reverse happens. The mood on the right is always stronger, whatever I do. Desperately, I wanted to try reversing the speakers. So I did a test again, this time selecting the opposite surround speaker from what Sonos had asked me to do (without physically inverting them, only virtually). There, it is even stranger because it is the rever

Hi!If I buy a Sonos One Gen 2 and setup Alexa, will I be able to control any other alexa enabled devices, such as video doorbell or I will be able to control only this Sonos speaker? Neven

I’ve been using my Sonos One in Japan for the last year. If I move to the UK, would it be possible to use the device there if I replace the cable with the UK Angled Power Cable? Or are there differences with voltage/wiring internally in the device? Thank you.

Hi.I’m excited to have bought my first ever Sonos product today. The Sonos Arc with the Sub.It sounds awesome, but no surround and no Dolby Atmos.Our TV has standard HDMI ARC but no eARC. So I’ve bought the HDFury Arcana.I have our Google Chromecast with TV plugged into the input of the HDFury Arcana, and the eARC output of the Arcana plugged into the Sonos Arc. The HDMI out plugs into my TV.I’ve tried a number of Netflix, Amazon Prime and Disney+ titles, but it doesn’t seem to be Dolby Atmos. I assume it will display Dolby Atmos on the Sonos app on my phone. How can I tell?And why can’t I get Dolby Atmos?Are there any settings on the Arcana that I need to select? Have I plugged anything in incorrectly?Is there a setting on the Chromecast, the Arc, the app or something else that I need to select?At the very least I want to show the family (and myself) why Dolby Atmos sounds like. I played the Dolby Atmos demo on YouTube, but of course that didn’t play in Dolby Atmos, impressive though

I saved a podcast episode to my Spotify playlist but when I use the Sonia S2 controller to play it, it’s greyed out and doesn’t play. Instead it gives me an error message “access is denied” 

Is the Sonos Library limit still approx. 65k?I ask because I am running into the Can’t Update Music Library dialog saying“There is not enough room to update your music library. Please remove unused queues or saved playlists and try again.”Is there any easy way of double checking this to make sure e.g. a diagnostic.I suppose I will have to move towards PLEX. If so it is a pity I can’t trial it first before committing as it is a big outlay for a life subscription which I figure I will need.

Over night my Beam which has been connected to this LG tv since April (which is also brand new) has stopped working. In no way can i get it working.. Silence. Using the Sonos app i tried to reconnect it and it fails with Arc mode not connected. I have checked the cables both ends and even replaced the cable and still no joy. I performed a soft reset of the TV (unplugged for over 60 seconds) followed by a factory reset. Still nothing worked. The TV now only sees the Beam as a server rather than an active port showing on HDMI 2 Arc. All other features of the Beam are working such as streaming. For info, the beam is connected to a pair of Play1s. (Original)  Any ideas? 

I have been using my playbase for several years, here is an issue which happened today: when i use the tv remote, if i press + the sound goes all the way up, eve  if i use the app to lower thr sound again, the sound increases again automatically all the way up whereas i dont touch anything, any suggestion?

Apologies if this is a basic question. Is it possible to output from sonos amp’s banana to mini jack? Are there adapters for this and how to search for them (cables plus adapters)? Thanks in advance 

My sound bar stopped powering up.  Light does not com on.  Have tried other outlets

Hello allIn the past I have changed router/wifi succesfully more that once but this time I cannot get connected to the new wifi.I have tried every solution (I have been able to find in here but no help)I am running two Play:1 and one Play:3I have done a factory reset on all three devices.I have added the Play:3 (using a cabled connection) and then added the two Play:1 succesfully.Everything works fine at this pointThen I go through the wireless setup part. It tells me that I am connected to the new wifi and that I may disconnect the ethernet-cable. Once I do this the sonos app looses connection immediately. (if I press play on any of the speakers they music will start playing, so the speakers must still be connected to the wifi)Once I plug in the ethernet cable I am able to connect again with the sonos app. Any ideas would be greatly appreciated Br. Christian

Hello, I believe this is a common issue although one which I cannot resolve. My setup Sony KD-75XG80xx purchased in 2020 and Sonos Beam worked faultlessly for 9months. All of a sudden the beam will no longer work with the T.V. However it does play music.  After looking on this forum I have done everything that the community has suggested to no avail.  firstly I removed the T.V from the wall to check the connections. All ok.  I then swapped the original HDMI cable supplied from Sonos to another one. No change.  I then removed all other HDMI equipment from the T.V. I checked the audio settings on the T.V and all the same as before, Bravia Sync on Audio and  to audio out.  I then removed all HDMI ports from the T.V including the ARC connected to Sonos and turned everything off over night (about 8 hours) including T.V and Sonos Beam.  I then turned the T.V on and re connected the ARC and repeated the process of trying to connect the Sonos to the T.V didn’t work.  Out of ideas and getting v

Hi,Sorry if I sound very frustrated - I am!My iPhone works fine with the S2 App, but my MacBookPro (my preferred method to control my system) is an absolute PITA!I am running Big Sur 11.1I am also running Norton Security Premium.Sometimes it works, sometimes it doesn’t. I have played around so many times with Firewall application blocking rules, I’ve lost the plot!Does somebody know how to set this up so that it works and keeps working once I restart the machine?It’s not just that it doesn't work, it hangs, so then you have to ‘force quit’, often a number of times. Then restart the machine, then play with the Firewall rules again etc etcEverything I find seems to be old and refers to Norton 360 and even if it just refers to Norton, it is not specifically to referring Sonos S2.Thank you in advance for any help you can offer …H

every time I change an lp on turntable I need to reselect what speakers are being used, change volume level and balance and stereo pair. How can I preset these?  Or stop losing them when I flip the record on the turntable? 

Hi, I have a huge collection of live music sitting on a standard hard drive (none of which is available to stream) and understand that I need a NAS drive to be able to play any of this through Sonos. unfortunately, that’s where my knowledge stops… could I please have some recommendations as to what to buy, makes and model numbers etc that are known to work. I’ve done a little research, but I’m more confused than when I started looking. I have a very basic knowledge of computing, but can usually get things working if I have the right equipment and software. Sorry if the question has been answered many times before, but there is lots on information online which is too complicated for me to grasp...

Had the Sonos setup and working with Alexa fine last week. Moved it to a different building with different wifi. Setup new wifi, Alexa voice commands would acknowledge me, she would give time, weather, but when I ask to play music, it says “playing music from Apple music” but no music, same with iHeart Radio. If I go into the Sonos S2 app on my phone and play music from Apple music, it will play fine, Alexa voice command will turn volume up and down, but will not pause. I did a reset on the speaker and app both, but same issue. Help please!

I own brand new playbar, not even a month old, and I had a static noise. I told the store I bought it from and they replaced it, but the new one made the same noise right away. It's connected to a Toshiba Fire TV through the digital output. I have only noticed the noise when watching Netflix. and I do not have any other devices nearby causing interference (no cell phone signal, bluetooth signals or antennas) I'm not sure but it sounds like interference as it will come and go.

Room System: Playbar, One X2, Sub G2, Sub G3Wifi: Eero, single said, system connected wirelesslyI’ve added a second sub to my room system this weekend - It sounds fantastic, but I’m having some issues with the S2 app in my iPhone 12. When I configure the system for 5.1 with a single sub channel, it displays as normal in the S2 app. When I add the second sub, my S2 app on my iPhone 12 will only show the Playbar in the room, all other devices (One x2, Sub G2, Sub G3) disappear. The Sound controls for home theater also disappear. The system seems to work normally. I’ve reset the app with no success.  Now, when I view the same system configuration in my IPad Pro S2 app, I can see all the devices and home theater controls.  anybody else experience this, is it a known issue?Edit: iPhone 12 diagnostic report is 1011209043. iPad Pro to follow soon   

Hi There I’ve just purchased 2 Ones and tried to add them as surround speakers to my Beam and they won’t connect. Looking at the system I noticed the warning message below. Any ideas as what the issue is and how to resolve it. thanks in advance  

I have a beam and 2 Sonos one’s, all used with my tv.I want to add a Technics SL1200 turntable, they don’t have a pre amp built in.can anyone suggest the best way to add this turntable to my Sonos set up?ive just bought a Sonos 5 thinking I could connect the turntable straight to it, then found out after that I need a turntable with a pre amp.I don’t want to start buying too much else as it works out expensive. I can take the Sonos 5 back and get a refund, as it’s still boxed.many thanks.

I have a surround system in my media room with a beam, sub, and two sonos 1’s as rear speakers.I also have one in my bedroom, and 1 in the kitchen. These are used very rarely, so I want to add them to the media room. So, I went into my app, and renamed the bedroom to media room, and kitchen to media room- now there are two media rooms in the app. How can I add the two sonos one’s as front left, and front right in the media room? Why does this have to be so difficult. arrgh!

Is there an option to advance the audio? The audio is slightly too slow on Samsung built in Netflix app. The option in TV and Sonos are only to increase the delay… Many thanks