Portable speakers

Hi , I have a Move and Port in the same network . If I try to connect my Move to my Iphone app S2 the Move isn’t accessible. I need to make a Group with my Port to chose a Station and then disconnect the Port to be able to connect to my Move . Over voice control the Move is  accessible alone ? Before i have the Port i used my Move with a old Play5 with the App S1 . After replacing the Play5 ( defect ) with a new Port I switched also to the app S2Is there a problem with the Move ( 1st Generation ) and the app S2 ?  

I have a Roam speaker. It's a DVT model. Since I try to think eco friendly I mostly want to repair stuff. My bass speaker is ratteling. Since there is no warranty on this device. Is there any possibility to repair/replace that speaker and not to throw it on the wastpile.Kind regards

Used to sing praises of Sonos and usability.  What happened?  Is it the new app.  Spent over an hour just trying to get roam 2 connected to network then tried to use with roam gen 1 as a surround.  Not a fan anymore.  Won’t work.  How did things change with Sonos overnight????? 

My Roam 2 was working fine this morning. I turned it off during a phone call. When I pressed play again, I got a “Not connected. No products found on [name of my wifi network].” Each time I went to System settings and had to reconnect it to my wifi network. I did not touch or change anything between the time I turned the music off and when I turned it on again. 

We have a pair (paired) Sonos Move in our sauna and have some issues with the connection being high jacked from other devices. Say my daughter is in the sauna playing music and after finishing up she leaves and turns off Spotify on her mobile. Then I go to the sauna and I connect to the Move and play music. Then, if my daughter turns on her Spotify again the Move switches to her mobile, even though I am playing music. What's weird is that my Spotify is still showing as connected to the Move, but her Spotify, now playing on the Move is not showing any connection or even that a Bluetooth device is connected. She can also adjust the volume on her phone. How can you make the Move to not connect to another device while being connected to another device already? 

My Roam has, as it does occasionally, moved locations, so I factory reset it and added it to a different S2 system. Added fine, connected to wifi, all good, but it reports itself as “not registered”. There’s a “Fix It” button, which pretends to do something, but it doesn’t really.This happens using my iPhone, my wife’s iPhone, her Mac and my PC. The Desktop apps refuse to allow any other speakers to be used. The Mobile apps allow basic access to other speakers, but block access to actual music selection (everything is greyed out).Digging into the topology XML I can see that the reason the Roam is quarantined is “upnpovertls”, which is curious. (This translates to UPnP Over TLS).I have reset the apps, ensured I am logged into the correct Sonos account, and still this Roam will not register, it is still quarantined. 

I have sonos Roam SL and sub 3, someone knows how connect this stuff to my tv, due that only I listen music. thanks for helping me out Moderator edit: Changed SL to Roam SL for clarity

hello.Roam2 plugged into USB-C charger (5V - 3A) showing “Incompatible Power Supply. Roam 2 isn't charging properly”.It does charge to 100% (although discharges faster than I'd expect when power is turned off).have tried other adapters, same error.is this significant? thanks

Hello,I’m considering buying Roam2 as a remplacement of my previous portable speaker that I used for my pc. The pc is a few years old and has no bluetooth. My previous speaker (Bose) could be used either with bluetooth, or by being directly connected to the PC via USB.Is Roam2 similar? Can it be plugged directly to the PC without using bluetooth? Thanks a lot for you help!

Sonos Roam 2. second time dead now. Last time I had help from SonoS Service, thank you, great service👍. It happens again. Tried out Standard reboot, forced restart and factory settings. Nothing works. Status at the time is red light while charging and nothing else. Any ideas?

Cómo puedo conectar el altavoz a la televisión 

I have a pairs of Sonos Roam 2 speakers in stereo mode. One is 3-4 weeks old, the other a week old. Both were updated to the latest software while setting them up. When playing music, one of units cuts in and out. I have tried music from two different sources - it behaves the same. Both speakers have exhibited the problem. My guess is that this is a problem with the pairing software, but it is hard to tell. Any idea what is causing the problem? how do I troubleshoot this?

My Move speakers in my bedroom are set up as a stereo pair. If I grab one and take it to the bathroom while I shower, is it still in stereo? If I’m using it as a single speaker, I don’t want it in stereo. If it stays in stereo even while undocked, it’d be nice if there were a setting for that. 

Hello all, I bought a Roam 1 when they first came out which was replaced twice due to the well-known battery problems, the last time it was replaced I received a Roam 2 instead of the Roam 1, but did not get a replacement wireless charger. The Roam 2, when left on the Roam 1 wireless charger -- no matter what USB charger I use -- does not work the next day as it discharges overnight. Does anyone know if there is a difference between the Roam 2 and Roam 1 wireless charger? Does anyone find that the wireless charging works on the Roam 2?I’m still surprised that this product is so poor basically and am hoping that I’ve had three duff ones in a row.. Having a portable product that can’t manage its own battery in 2025 is a poor show.

I owned a Sonos Move for a couple of years. I frequently used it on travel and it was simple/reliable when trying to toggle to bluetooth mode, even for pairing to a new device. I recently upgraded to the Move 2 and have experienced significant issues when away from my home wifi.My Move 2 lives on it’s charging dock when at home. When I prep for travel, I take it off of the dock, power it off, and pack it. When I arrive at my destination, I turn it back on, press/release the bluetooth button… and within 1-2 minutes, the unit has not shown up in my scanned bluetooth devices and starts blinking a green light indicating a factory reset.After the second time it did this, I reconfigured the device after I arrived home, toggled to bluetooth mode and successfully paired to my bluetooth device. No factory reset, but also no removal from doc or power off/on.I understand that the Move2 requires wifi for initial setup, but is there also a restriction for when/how to pair via bluetooth?

I have 4 Move speakers I would like to connect via blue tooth for a party away from my house & wifi

Hello. My Sonos ROAM no longer lights up and doesn't seem to work at all despite a reset. I only get the orange light when I put it on charge. I am no longer under warranty. Is this the death of the speaker?

For the past 2-3 weeks my Sonos roam and moves show no column bars and are unable to play anything. I’ve reset each speaker several times, updated the app and searched for solutions but the issue persists. This is particularly painful because my daughter likes to listen to audio books on her Sonos roam and is pretty upset when I have to reset and spend 20-30 minutes getting her roam to work every night. Please help. 

Is the Roam speaker a manufacturer defect?I have 2 and have given up trying to reboot them. And all the other trouble shooting advice. I have serious thoughts of not buying a Sonos again. 

I purchased the Sonos Move 2 years ago. This past Sept I ran into the issue where it wasn’t firing back up, despite my trying to reset it. So I purchased a replacement battery, and was able to get it to work. The unit’s been sitting on its charger, hasn’t been used for a couple of months….and once again I can’t get it to turn on. So many others listing the same issue. What a disappointment this is. I purchased 3 amps, 3 subwoofers, 4 soundbars, and this Move unit….other units seem to be working fine but this Move issue really leaving a bad taste. Any suggestions?

I have several Sonos products.Recently my Sonos Roam is not playing any sound.The battery is 100%. The volume is up.The unit is connected to my home network and showing music is being transmitted because I can see the music bars going up and down.Sonos support is non existent as they do it even answer my calls.Any help anyone???

Move, quit working, and is blinking an orange light. I tried to reboot by holding in the power button and nothing happens. Help

Buenas tardes, estoy intentando activar el asistente de voz y me da continuamente un error. Revisando mi cuenta he detectado que me aparece una ID distinta a la que me aparece en la app. Cómo se puede cambiar? Puede ser ese el error? Ruego me ayuden, gracias saludos

Kein Zugang möglich 

Here it is.  i have a defective unit (Roam) that I need to return for replacement. Spoke to CS service and received a return number and form to complete with credentials. Receiving a second email confirming return number and steps to follow to return the unit. Was supposed to get a separate email with the shipping labels that never came. Spoke to CS again (two more times) and they said labels were sent to email address (after confirming email). Of course junk/spam folders were checked and nothing there. Last CS rep I spoke to said they would escalate to return department that would send labels…..crickets…..crickets…..no labels,no follow up nothing.Very disappointing from a company I have been loyal to for many years.  How hard can it be to send a shipping label via email ???Apparently for SONOS it is really hard seeing all the different posts regarding this same issue within this community.  Just wanted to share another less than satisfied customer experience with you all.