Get help with your Sonos Roam, and Sonos Move
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i have 2 move 2 speakers the work great except every so often i lose the settings on my mac I tried resetting each one but can onlyget one at a time to connect they were originally paired as link for stero but i unable find in app
The Bluetooth speakers after an hour disconnecting and stay silent.the only thing I must do is unplugged the WiFi and the power in order to connect again.
My nephew gave me a Sonos Roam for Christmas. When I turn it off and leave it for a day the battery completely drains and I can’t even turn it back on unless I plug it in. I haven’t downloaded the app yet. Reading through the forum people have been writing about this issue with various Sonos speakers for more than 5 years. What the actual hell? If they think this is a “feature” they are insane. It makes the speaker completely useless. I travel a lot and he got it for me as a speaker I could pack and travel with. Definitely can’t travel with this thing.
I have two roam two speakers and want to daisy them together to play off my phone or laptop.Went through and got them on the app and connected to my wifi. The speakers don't show in my app and can't find them (added through add speaker/ device button) Any help would be appreciated.
Hola buenas tardes. Acabo de comprar una sonos Roam 2 y al querer entrar a la aplicación. Y al iniciar sesión solo.me deja en el.primer paso donde pregunta que deseas enlazar. Altavoz , auriculares o otro producto , al seleccionar altavoz no pasa a la siguiente pantalla , alguien me podría orientar como hacer para que avance al siguiente paso.
I'm experiencing a critical issue with the SmartThings integration on my Sonos Roam Gen 1 that appears to have been caused by a recent Sonos update.Issue Description:For months, I've been using a SmartThings automation to play white noise on my Roam Gen 1 using the 'play favorite item' action (typing the exact Sonos Playlist). This worked flawlessly until a recent Sonos update. Now, when the SmartThings automation triggers, no audio plays on the Roam. The integration appears to be completely broken.Troubleshooting Done:- Contacted Samsung SmartThings support- Samsung confirmed no changes were made on their end- Samsung advised me to reach out to Sonos as the issue appears to be on the Sonos side- The problem started immediately after a recent Sonos software updateDevice Information:- Device: Sonos Roam Gen 1- Integration: Samsung SmartThings- Use Case: Automated white noise playback triggered by SmartThings automation- Issue: 'Play specific item' action no longer functions after recent
My Move 2 speaker seems to have weaker output from one of the channels. Has anyone else experienced this ? It has just started happening recently.
I have a Roam SL. I am considering getting another Roam to form a stereo pair. But I see that I can’t order SL now and Roam 2 is all I get. Can Roam SL + Roam 2 form a stereo pair?
Sonos Roam charge time with a 75W charger takes 30 minutes from dead. Do not buy if you want to watch a basic device take forever to turn on.
I have a bought a brand new Sonos move 2. When I opened it straight from the box and put it on charging for 2-3 days, (tried both the ways I.e. on the stand charging and charging with type C cable) I ensured that it was sufficiently charged, as at that time it was showing white and some times the orange/red light. Then in order to start my Sonos speaker and complete the setup I downloaded and logged in the Sonos app. Then via the app I connected my speaker with WiFi and initiated the system reset/software update for the speaker to start. After 5-10 mins when the entire process got completed, instead of receiving the notification of completion I received an error message on the app. Then from that point my Sonos move 2 speaker is not getting on or even showing any light of sign on life. I have tried all combinations of pressing the power button, Bluetooth button and putting in on and off charging, but I have not seen any light. Please help me, it is my first Sonos speaker and this is no
I like to play music from my PC via bluetooth connection over my SONOS system.For that, I connect my SONOS Roam to my PC, then I group my other SONOS speakers (12) with the SONOS Roam.Very frequently, after a while (20-30minutes, or an hour; varies) the sounds starts to drop out intermittently. Sometimes it stops completely, and then I notice the Bluetooth connection between SONOS Roam and PC has been dropped completely.To reconnect them, I typically have to restart the PC or at least put it in sleep mode.Any suggestions, ideas, solutions?Thanks, Miguel
How do I know when my roam 2 is fully charged?
Roam won't charge and nothing happens after I hold the power button down for 20+ seconds. But when plugged in, the red light is on. The battery is not chaging when plugged in. What do I do?
“My Sonos Move suddenly shuts off. I can’t turn it back on, as if the battery were dead. When I put it back on its charging base, it turns on again and the battery shows 100%.”
Hi all. Recently my Move 2 takes about 90 secs for trueplay to kick in and it seems to be drastically altering the sound everytime it kicks in subsequently after this. I know it has active trueplay however the speaker is in the same location and will go significantly louder everytime it trueplays. Anyone else having this issue? It never used to do it and was perfect before.I have not done a factory reset as yet ThanksAdey
This could not be a simpler scenario that I’ve ran into massive problems trying to solve. I have a Sonos Move (gen 1) pair set up on my home wireless. Everything works great.I want to connect that pair to a new network. Both wireless networks are active, so I want to temporarily switch them. I want to “tell” the two moves to reconnect to the new network. I want to do this without factory resetting the two Moves.I have my phone and it’s connected to my new network. What do I do?
I tried multiple times now to connect my 2 seperate Roams to the S2 app but cannot see them in the app. I have reinstalled factory settings on both. I have eloaded/re-installed the S2 app. I have pressed the power button as described in the support but nothing works. Pls support!
Just bought a move (2nd hand). Never been used, sellers information. The speaker will not charge. Keep switching between fast twinkling red light and slower orange lights. Any idea? Anyone?
Has anyone experienced their Sonos Move making a clicking sound?
Hi,I want a speaker setup for my smaller living room, where i want to have an Era 100 or the Beam/ray and connect a roam 2 with it. Most of the time they would be playing music side-by-side but i’d like to pick up the roam and take it with me to the bathroom or balcony or wherever. I hear online that there would be a delay when both playing. Would this be the case or are they perfectly compatible? It’s not the newest TV but also not old. It has smart play, but i mostly use it with my apple TV. I usually play songs on youtube or watch netflix. If i connect everything to my apple TV and use it through WIFI is the delay going to be noticable? Also, perhaps the solution would be that normally only the Era is running and only when i want to move i turn the Roam 2 on and take it with me? I would really appreciate some assistance.
I would like to purchase a bluetooth pickup for my acoustic guitar and stream it to my Sonos Roam. Has anyone done this?
iOS App. Latest app. Latest firmware.The Roam is a portable device meant to be taken away from one’s home network.So- while on Bluetooth only, one would like to monitor the battery level of one’s battery powered device.The old app could do this. Every other BT speaker I’ve ever encountered can do this.The Roam. Cannot.Please add back this basic feature.The Roam has been out since March 2021 and it had this capability until the new app was released. In May 2024 with the release of the new app it lost this capability and it’s been well over a year and has yet to be restored. Embarrassing for Sonos, really…And please don’t respond with “you can use a voice assistant” or “because of the way our system uses BT it won’t work” because it used to be there, so just put it back, please?
How do I check my Roam 2 battery level when not connected to a network and only using Bluetooth? Thanks in advance
Can someone help me reconnect my Roam? After switching internet provides, I haven’t been able to connect my speaker to Spotify. I have restarted and deleted the app. I have turned off the speaker, unselected it from bluetooth. I have restarted and restarted until I am now on this community asking for help.
Airfoil on my Mac still connects to my Move 2, but the latter does not play any sound. Is this a known issue? (Firmware?) Can I do anything about it? Other sources get played normally.
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