Get help with your Sonos Roam, and Sonos Move
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What does the battery symbol with a lighten blot through next my sono move when trying to hook up to my system. ?
Hi all,Having a weird issue with my Sonos Roam.Its on its charging base but seems to power down after a while.If i remove from the base and direct charge from a cable it works fine. And stays on and doesnt power down.But if i put it back on the stand it turns off after a while.It doesnt seem to be a battery drain issue as it has battery when i turn the roam back on with no power source. Ive tried plugging the wireless charging stand to different plugs and usb a plugs. But same result.Has anyone experienced this?Has my roam charging stand gone faulty in a weird way. Any advice
I am able to successfully pair my Move 2 to the app and wifi network. I then get the message that it may not show in my system and tells me if that is the case to hold down the power button for 5 seconds, to basically reboot the Move 2. Then turn the move 2 back on and add it into the system. But it never shows up. I’ve tried the reset, updating the app, opening/closing the app, etc. still won’t show up. What do you do from here?
How do I get the move2 to play what the beam is playing.
About a week ago, I was leaving for a trip and was charging my Roam 2 to take it. I noticed while using the app that it was actually loosing charge not charging. I was using a wall charger that is PD20W that I bought specifically to charge it. Since then it has completely lost charge and won’t turn on. The app doesn’t recognize it so I can’t check to see the battery level. This is really badly designed. Fist of, why do I need to have it connected to a specific wifi for the app to be able to see it? This is so dumb… also, why is there no way to see the battery level on the actual device or even in the app without using the wifi thing so I can see if it’s actually charging or not.I’ve only used it like 5 times and it seems this is a common issue sinece the Sonos Roam 1 and it still hasn’t been fixed. Why?Also, for the cost of the Sonos Roam 2 you could’ve included the wall charger. This is the worst experience I’ve had with a bluetooth speaker!Is there a way to make it charge and turn on
CONFIG:MacBook Pro 16” M1 Max running latest OS (Sonoma 14.5) Sonos Move SITUATION: out traveling and want to watch downloaded movies through Apple TV app on my MacBook Pro. Tried 100x but no luck getting audio to play over Sonos Move - why not?! I can successfully listen to audio from Apple “Music” app without a problem at home over wifi. I also CAN get audio to play on the Move from my iPhone over Bluetooth (obviously, when we’re on the go, there’s no WiFi network) but no/never audio from the Apple “TV” application for movies. what’s going on?
Hi everyone. I thought my Roam was dead. All it displayed was an orange light. Could not switch off/ on or reset, tried all the button in for 15 / 30 seconds, still dead.I know this has been the subject of several threads on here, so I thought I would share my experience.Tried everything, was actually in phone queue waiting to speak to Sonos Support, looked up, and hey presto, all was well, I had a white light and everything was working fine. I know it’s bizarre, but if all else fails be patient.
Le pavé tactile ne réagit plus ainsi que les boutons à l arrière il est donc lmpossible de réinitialiser l appareil Que dois je faire Moderator Note - Translation by Google:The touchpad no longer reacts as well as the buttons on the back so it is impossible to reset the device What should I do
My sonos roam 1 failed to work and support sent me a new model as replacement.i was first glad to see that new device was a sonos roam 2, but I quickly switched to disappointment as for no reason (?) sonos roam 2 is unable to work with Google Assistant…I was not advised of this at any point… and this is a huge pain for me as all my Domotic devices work with GA. How will you fix this, please?cannot stay like this.
Bonjour, For several days, it has been impossible to connect to my Roam speakers in AirPlayThe messages I have are:AirPlay Connection to "Roam G" impossible. This speaker is configured so that people who share this house can access it. To listen to the audio content of this Mac on these speakers, change the setting of the "Home" app to allow "People connected to the same network" Yet my settings in the "Home" app on all my devices (AppleTV, iPhone, iPad) are of course: "People connected to the same network" I restarted all my devices, I changed the settings in the "Home" app by doing several tests, nothing works My devices are up to date with the latest Apple and Sonos software versions. Thank you for your help in advance
Got a new router.
Roam not working as stereo pair.
My Roam for no reason just stopped working. I have screwed with it for hours and finally just reset everything back to factory.It still does not work. I listens and says it is playing music but it does not. I have never had so much trouble in years with a piece of electronics. (not the first trouble with this).I may just keep taking them back to Costco instead of trying to make them work.I have found that just leaving it for a few days magically makes it work but not this time. Sonos has problems.
I have a Sonos Move and Move 2. I moved wifi and am looking to set them up as a system on the new wifi. I open the system settings in the app and select “update network”. I follow all the steps and everything seems to work. I click done and none of my products are connected and it asks if I’d like to update the network. This is like Groundhog Day and horribly frustrating so any help would be great
Can’t get Sonos Move to connect. Just blinking orange and white. Won’t go to green.
My Roam died and was replaced by a Roam 2. Thanks, Sonos!No problem setting up the Roam back in January 2023. However, I have yet to set up the replacement Roam 2 despite numerous attempts. Asks for my WiFi password then fails to connect. SSID and password are correct.Might be an issue with mDNS?What does the App and Roam 2 expect to be provided by the WiFi network?The App seems to be issuing: Standard query 0x0005 PTR _sonos._tcp.local, "QM" question but not receiving a reply …Note that I only have the single Roam 2 and an Android mobile to run the App. No access to Apple devices or wired Sonos devices.
There are several posts on here about exactly the same thing - all misteriously ticked as ‘answered’ by the admins, yet like the others who posted, I have tried absolutely every recommendation suggested and nothing works. The only sign of life is an orange light when plugged in to charge via USB-C. and yes, I have left it over an hour charging, and yes, with a 15w charger, and yes, i have pressed the power button for 5 seconds, 10 seconds, 30 seconds and yes, i have combined that with pressing the play/pause button. But like others, I still have a speaker that is only 2 years old which is now a defective brick. I bought the speaker directly from Sonos so I am not holding my hopes up at getting anything other than a 30% off voucher, which quite frankly doesn’t cut it for a problem that seems to be widespread. Suggestions welcome!
È possibile usare adattatore cavo ottico per collegare Move2 al tv Samsung del 2024 Moderator edit:Google Translate-You can use optical cable adapter to connect Move2 to 2024 Samsung TV
I bough a roam because of the Bluetooth connectivity but I can seem to connect the roam to the turn table when I press the pair on both ends it doesn’t seem to connect what am I doing wrong ??
My Sonos Roam appears its connected and playing with the little volume thingys moving like the other 3 speakers, however there is no sound coming out. I have reset the Roam. Same problem. Every now and then it will start playing but when I try it again the next day it wont play. Also somtimes if I turn off some other speakers the Roam will play. If I switch back it stops playing. I am using an Asus mesh wifi system.Any suggestions welcome.
When connected to the Roam via Bluetooth, how can you see what the battery % level is? Before this terrible update you could use the Sonos app, but now it won’t connect to the Roam unless there is a WiFi connection. Even then, I can’t see the battery % level. Any advice welcome.
I have been shipped 3 Move refurbished units in a row that will not power on. No lights whatsoever. Anyone else experiencing this or have a solution? I’ve plugged them in for 24 hours and still nothing.
I went camping and used my move for it’s awesome portability and bluetooth ability. Upon return, not only could i not reconnect it to my home network, i’ve had to delete accounts, hard reset my move and ray, and i’m not only unable to get them to work-- but i have zero bluetooth capability on my move. I don’t know if i pushed a secret sequence of buttons on the back, but it’s kaput. I can’t get my network back and can’t even use bluetooth. help, please.
Tengo hace un mes el MOVE 2 y de un día a otro dejó de cargar tanto en su base de carga, como con el cable USB-C. Ciertamente en la aplicación aparece que está cargando, pero queda en 0% la batería. ¿A alguien le ha pasado?Agradecido de sus comentarios. Moderator Edit: Google Translate- I've had the MOVE 2 for a month and from one day to the next it stopped charging both in its charging base and with the USB-C cable. Certainly in the application it appears that it is charging, but the battery remains at 0%. Has it happened to anyone?Grateful for your comments.
I purchased a new Roam 2 last week; connected it at home and it worked fine. Brought it with me to Berlin, connected it in my hotel and worked fine for several hours. Returned later in the evening and now there is a steady orange blinking light. The Roam 2 is not on the system I set up and can’t be located. I have tried to do a factory reset, but it will not turn off. I've held the power on/off button for 5, 7, 30 and more than 60 seconds. It still blinks orange. It’s disconnected from any power. Still blinks orange. Cannot fathom how to turn iii off, it doesn’t play, responds to no other attempt with any buttons. It just blinks. Slowly mocking me. Using Sonos branded charger/usb connector. What gives? Very disappointing as looks like no music for rest of this 3 week trip. ANY IDEAS????
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