Home theater

Hi. I'm just looking for some suggestions for a cost effective upgrade on my living room/media set up. At the moment I have a Playbar, Sub V2 and two Play:1s for surround. I've managed to find an original Arc discounted to about £575 which seems good value. Would there be a better suggestion to start upgrading the system above? Which components should I prioritise for most noticeable benefit? Thanks in advance.

I have a Samsung qn90a with an arc and subg3. I am using plex on a Roku ultra and only getting stereo from my setup. The arc is plugged in to the earc hdmi on the tv, tv audio is set to pass through. How can I get any multi channel audio and atmos to come through. Any assistance is appreciated. Thank you

Before the last update, i used to set surround distance even if trueplay was on.Now since thé last update , set the distance has no effect on surround distance with trueplay onVery annoying, and i'm not the only one who complaints ( sée reddit community)

HelloPeter Pee offers some interesting takes on how the Arc Ultra will handle LFE using the Sound Motion Woofer (SMW).  In explaining the design of the SMW he references two opposing drivers which to me (thinking outside the box) kind’a mimics the design of the Sonos Sub on a much smaller scale.The SMW per Peter will allow the Arc Ultra when using a sub to have a higher cross-over point thus not allowing vocals to bleed through to the sub as with the original Arc in some use cases. The end result should be better/cleaner dialogue.Peter also does a pretty good job of explaining how the Arc Ultra will produce the supposed 9.1.4 sound. All-in-all I thought his take on the Arc Ultra and how it is not an Arc Gen2; but a completely redesigned soundbar, justifies the Arc Ultra moniker instead of Arc Gen2.Click the link and listen to Peter’s remarks for yourself and let us know what you think.  

Hi , I have a question.  Can I set up 2 different pairs of surround speakers on my home theatre.  ( one pair as middle and the other pair as rear).  I already have a Sonos sound bar and Sub  ( gen 3) thx Gord

Pre-ordered an Ultra w/ Sub4, my CC was charged 10/25, anyone care to post here when they get a tracking # etc?

hi, unable to add Sonos arc ultra to my system as getting the message my app needs updating, however when I tap on update, it says I am already running the latest version. Has anyone else experienced this?

Connection to Spotify drops. Also, no sound at all from the TV on the Sonos system.

I just swapped my arc for the arc ultra, but now can’t add any of the other speakers. When i look at the Sonos System info i see all the devices, however in the ‘Your system’ i can’t add them and no other devices are being found. How do i reset this??

Let's just call TrueCinema the Sonos version of vapor ware.If you want me to buy the Arc Ultra, first deliver on existing promises.

I have a Playbase connected to my LG C1 TV via optical. I have a PS5 connected to the TV using HDMI. For a long time, I was able to reliably get Dolby digital 5.1 on the Playbase from the PS5. For the last couple of weeks, I'm only getting stereo PCM on the Playbase when using the PS5, at least when I look at what it says I’m getting on the Sonos App. I have not made any changes to the configuration as far as I can tell. The PS5 is set to prefer Dolby. The TV is set to passthrough the audio signal. Has anything changed in the Sonos software that would cause this to stop working? I'm still getting 5.1 on my Apple TV and through the TV zone smart apps, so it's not a global problem. It's PS5 specific. Does anyone else have a similar setup? If so, is this happening to you?

I am at the end of my rope.  I have a projector that has one hardwired HDMI output. This was previously connected to an AV receiver that we attached a Roku to, which we used to watch things on the projector with sound coming out the speakers.Getting the Amp was supposed to render the receiver obsolete. I connected the Amp to the hardwired speakers, which works great to listen to music. However, I have not been able to figure out how to get the Roku signal out to the projector and the Amp. I bought an HDMI splitter that is supposed to be able to do this, connected the Roku to one input and the Amp and projector each to an output. However, this has not worked either.  What other options do I have to route the Roku audio to my Amp and video to the projector? 

Why is the arc ultra switching between to and arc ultra 

I pulled the trigger on preordering the Arc ultra, but will the mount I have for my Arc now work with this? I have the Sanus Extendable TV Mount for Sonos Arc 

85” TV screen bottom is wall mounted 28” above floor. Top of TV is 71” above floor. In seats located ~16’ from TV & soundbar, our eyes and ears are ~38” above the floor. Per Sonos, top of new Arc Ultra must be mounted at least 4” below TV screen. If mounted below TV, the TOP of the Arc Ultra would be only 2’ (24”) above the floor. That would mean the center of the Utra’s forward firing speakers would ~16” or more below our ears. Ceiling height is 12’.Please provide advice with supporting logic/information that will help me decide whether I should mount the new Arc Ultra above or below my TV. 

My elderly parents-in-law have recently moved to an apartment and because the TV is across the room , they consistently have it at a very high level in order to hear dialogue. Is there a system where they could have external speakers placed beside their chairs, that would give them clear dialogue that could play  at a lower level?. The setup would have to be easy to use, something permanently connected and preferably controlled by the TV remote itself would be the best solution. Our home system of a Beam and two One speakers as surrounds, would be great for them , except that as surrounds, the speakers focus less on dialogue, which would mean they'd still be cranking up the front volume. Is there a way to adjust the rear speakers so that they are dialogue focused ? 

Has anybody had their gen4 sub stop working one day, I have tried resetting it, removing it.  when I try to remove it, it’s says an update is available but comes up with error 30, error 1001 etc, tried connecting to Ethernet cable, nothing works?

I have a Beam 1 and switched WiFi network name & password. So I factory reset the Beam and followed instructions in Sonos app to connect it to the new network. It said it might now show up in my system til I disconnect and reconnect the power, so I did but it still doesn’t show up in my system. I have done through this process twice.

Hi everyone Quick question. What happens with Sound Motion driver when Sub is added?I think im not wrong that when you add sub to any sonos component all low frequencies are repressed from sub. In the case of Arc Ultra the Sound Motion driver will be disabled. As the function of that driver is low frequency only. 

I am not getting Dolby Atmos at home. My setup consists of a Sonos Arc, Sub, and 2 Era 300 surrounds. I have the highest subscription to Netflix and a Samsung 4K TV from 2017 (UN65MU6300). When using Netflix on my television most of the movie/series titles produce 5.1. When I select any of the content that is displayed in 5.1 and I go to my TV settings, the highest audio output that is produced is Dolby Digital+ which I imagine is not the same as Dolby Atmos. Am I not receiving Dolby Atmos because I have an older TV, or does this not play a factor? Do I need a TV that has can broadcast in Dolby Atmos? Thank you in advance for your feedback.

Whenever I turn off my TV, my Sonos arc always resets itself back to zero on the volume scale.So I ways have to grab my remote and turn the volume back up to what I want it to be.How can I prevent us so it just keeps the same volume on when I turn the TV on? TV is: VIZIO 75-Inch P-Series 4K QLED HDR Smart TV w/Voice Remote, Dolby Vision, 4K 120Hz Gaming, Alexa Compatibility, P75Q9-J01, 2022 Model

So I'm looking to upgrade my SONOS ARC to the new ARC Ultra, Upon lookin on @Sonos website , they have a new mount for the Arc Ultra that's a tad different than the Arc Mount. The Arc Soundbar Specs under Mounting say"Threaded mount 0.5 in. (12.7 mm) / 10-32 threaded mounting socket" The Arc Ultra Soundbar Specs Under Mounting Say"M5 x 0.8mm thread pitch L6.5mm" I have the TV mount with the Arc Soundbar mount that Sonos sells on their websitethe "Sanus Extendable Soundbar TV Mount Designed for Sonos Arc"  Will this be compatible with the Arc Ultra? AlsoWhat is the difference between the "Threaded mount 0.5 in. (12.7 mm) / 10-32 threaded mounting socket" and the "M5 x 0.8mm thread pitch L6.5mm" ? If its compatible and will work, I notice that yes the Arc Ultra is a little lighter than the Orignial Arc, but with the extra width would it cause a problem?  

I have a Sonos Playbar which has dropped off my system i.e. in my Sonos App, on the “Systems Settings” page, there is a subsection entitled “Your Settings”, which for the Playbar in question, the App says it is “Not Connected”, whereas all the other Sonos devices are listed by what they are eg Playbar, Arc etc Firstly, I don’t understand why this Playbar has dropped off as I have 4 other Playbars, which are all still connected.Secondly, and most importantly, how do I go about reconnecting a Playbar which has dropped off my system/App?I’m asking for help as I had an AV Company install my entire AV system, which Sonos just forms one part of, and this is all out of my skill set.  Thanks in advance.

Hi! Connected my Beam via e-arc to the tv, and all to the Wi-Fi ( 1 beam and 2 symfonisk) - I can play music in allbut when trying to create a surround I get the following message  any idea on how to solve it? thanks

My 6 year old Sony TV has an HDMI ARC input, not  an eARC input. Would I still be able to benefit from getting an Arc Ultra? Or would that not be compatible or optimal?