Hi - I just bout a Sonos beam gen 2 but I’m having issues in connecting it with my LG50QNED tv. Basically, when I start the tv set up in the Sonos app and insert the HDMI cable in the HDMI arc port both the Sonos and the tv don’t recognise that the cable is inserted. I’ve tried factory reset, unplug and plug, etc. Is this a common issue?
Answered
hdmi arc lg beam
Best answer by Schlumpf
Thanks - cable is of course connected properly as it’s detected by the tv but nothing further happens
Did you check like
If so, did you try another hdmi cable?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Not common. Make sure that the HDMI plugs are fully inserted. A defective HDMI cable is also possible.
I’m not familiar with this model TV. Make sure that SimpleLink is enabled. I expect that this would be enabled by default, but it is worth checking.
Thanks - cable is of course connected properly as it’s detected by the tv but nothing further happens
+18Thanks - cable is of course connected properly as it’s detected by the tv but nothing further happens
Did you check like
If so, did you try another hdmi cable?
It turns out that the issue is with the Sonos-provided cable! It worked perfectly with another cable I already had at home. I’ll reach out to Sonos technical assistance for a replacement cable.
thanks all!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.