Home theater

I have an Arc as my TV soundbar. It is connected to a Sub, as well as a Connect:Amp for ceiling surrounds. And I have many other older Sonos speakers (pre Era era) throughout the house, and want a stable network. Correct me if any of this is wrong:The Arc and the Connect:Amp have to be wired via the same router for the Connect:Amp to provide surround (confirmed, and it works) The Arc has to be set to Enable Wifi for the Sub to connect (confirmed, and it works) The Connect:Amp has been set to Disable Wifi to hopefully create a stable SonosNet network for all of the other wireless Sonos speakers. Therefore I have a single wired speaker with Wifi Enabled, and a SonosNet network is created.All of my speakers show WM: 0 and are therefore on SonosNet. And they usually work (but sometimes they fail spectacularly - but that could be a bigger network issues). But when I run a network matrix on the system I do not have any device listed as a Root Bridge even though it should be the Arc (I think?

 Please read/watch this Reddit post about rear speakers not working as intended. Height channels are being used instead. I tested my self on movies and the test tone - the rears are being repurposed for height channels for whatever reason - seems to be a bug. Need Sonos to fix.Please test and confirm yourselves so we have more confirmation from the communityhttps://www.reddit.com/r/sonos/s/SHrqbSsgIA

I am trying to connect my home theater system…arc, two Sonos surround and a sub 4. They are grouped. I just connected tv and the direct tv genie. The remote doesn’t work for sound. 

I have an issue with my KPN box decoder.I only get stereo sound no matter what I use, tv , apps like Netflix etc.they say because this is a bug of the KPN box and Panasonic (my tv) say sits because of the hdmi that is going to my tv that is not blue to send Dolby .anyone else here with the same problem?

We have a brand new Era 300 and Arc Ultra. The Arc is tied to the new LG C4 TV by HDMI. The Era is paired to the Arc via wifi. While the sound is good, the Era sound keeps skipping. We had this issue with a Move as well. We started with an Arc and Move, were told to replace the Arc with the Arc Ultra as it has better connectivity. That has not solved our sound glitches. Replaced the Move with the Era. We have moved the Era around, and it doesn’t seem to matter. If we play straight to the Era thru the iPhone, no issues at all. For some reason, the communication from Arc Ultra to Era is bad. Open room, no issues with any other wifi device, have tried all the plugging in and unplugging scenarios. Not my first rodeo there. Wifi router, Era and arc are all within 20 feet oof each other. Very frustrated as we want this to work. Help!

My beam won’t show up in my app, it’s playing. I have 2 Play speakers set up as stereo pair and I’d like them all to work together. Pleasseeee help!

I have a new sonos setup (arc ultra, 2 300s, sub gen 4) with a new samsung s90d feeding content from an Apple TV 4K. I have the sonos wired via eArc and set to passthrough. During some content it kind of sounds like a micro stutter in the audio where for a fraction of a second the audio cuts. It's very short. Sonos and apple tv are hooked up via wireless. Cables seem fine, there are NO video stutters when this happens.It's frustrating I can't seem to replicate it, just have to wait for it. Anyone have any ideas?

Just got the ARC + MiniSub + Era100 showing up in the Sonos App, but TruePlay does not show up anywhere in the app.  The app did display the “set up TruePlay now” button box a couple times, and the TruePlay process started, but then shut down with “can do this now”.  Spent two hour with Sonos tech support and they said that TruePlay is not supported when you use the Era100s as surrounds.  Did all the fixes I could find and those with Sonos tech support.  I am also very technically savvy.  No go, can’t get TruePlay to function.  I did read a post where there may be a work around by not using the TV as the source, but the app won’t allow me to add another source… so that didn’t work either.  Using the most recent Sonos app / Samsung Galaxy S21 / Google Voice installed as the voice assistant.If anyone has any hacks or fixes to get TruePlay to work, that would be great.  Very very frustrated presently, and wasted so much time I don’t have.

I received the Arc Ultra a month ago and it works wonderfully my Sub 4 and my Era 100 in my living room. When I listen to Amazon  music in Dolby Atmos it's really perfect. But if I then décide to add my sonos speakers in the dining room or elseware, then the Dolby Atmos in the living room mute the sound for a second and then comes back in HD only. I don't understand this.

Songs slips, one speaker appears in the list but does not make any sound... Almost every day i have to restart my router. I think Sonos really needs to work harder, much harder.

I want to know why my playbase has its own network that my phone can’t access. Because of this I still can’t connect my playbase and use it. 

My Sonos arc isn’t recognized by Samsung Q70C Qled using the eArc hdmi input. So it’ll switch between trying to connect to the Arc and the tv speakers. This has been going on for months. Has anybody been able to solve this problem? I see this is a problem going back four years, maybe more. I’ve seen people try lots of different solutions but nothing really definitive. Samsung is aware of this problem and as far as I know, they just don’t care because there hasn’t been a fix. Unplugging the TV and waiting five minutes isn’t a solution. It’s a band aid. if I had known, this was gonna be a problem I never would’ve bought this Samsung. My Arc upstairs has zero problems with my LG tv. So frustrating! 

Hi - I recently purchased a Roku TV and a Sonos Ray, but I am unable to pair the Roku remote with the Ray. Are there any options available to accomplish this? Is there a different Roku remote that I can purchase to pair with the Ray? TIA for any help/direction!

Hi - I have a new portable projector and screen for occasional use. How can I set up theatre sound with minimal wires? Is Bluetooth ok ? Must I have a cable stretching from the projector to  a soundbar beneath the screen ? I can only see them on sale about   about a meter long ? Can a soundbar be placed anywhere closer to the viewer /  projector and still create atmos effects ?  Eg to my left or right not face on ?  

I just purchased a Beam 2 and it connects to the TV fine and plays audio, no problem. However, I’m unable to get it working in the Sonos app.It shows Not Registered and then there’s a button that says “Fix it”So I click on “Fix it”, then it says “There was a problem checking for updates - Error code 1’000”. Then I click “Try again” - it says “Checking for updates”. Then it says “We couldn’t update your Beam. Check your network connection and try again later”.I’ve tried absolutely everything: restarted my router, my phone, and the Beam. Checked that the Sonos app is up to date. Tried with Beam on ethernet and Beam on wifi. I don’t have a complex network set up, just a single home wifi network. Please help. I’m losing my mind.

When I bought the One SLs, I tested them out in one room. Now, I want them where they belong.The Ray is set up in my garage. The One SLs are showing ‘Den’. I want them all in one place as the den doesn’t even exist now. Is there a way to make this transition? 

So I had a question regarding automatic connecting through the Sonos app. I currently have a near seamless connection once I navigate through the app and click a couple of things. But I have a problem with the fact that once the TV has been powered on, I have to manually connect my roam 2 stereo setup to the beam. Now at last the question, is it possible at all to automatically connect the stereo paired roams to the Beam once it plays audio from the TV? 

This is my living room in the picture. I want to find out if the sonos Arc with a pair of aera 300s mounted high to the edge of the vaulted ceiling behind the couch, shown in red, will produce the immersive sound

I have an unusual situation.. I originally setup the beam 2 with an older 55” LG TV using optical input (no Earc) with an Apple TV 4k. Worked fine. Then purchased a new 65” Hisense U7. Moved the Beam 2 to the Hisense tv. Kept the LG in the same room. Now the Apple remote controls both TV’s volumes. Apple TV remote is set to IR TV only, not Auto. Any ideas?

After my upgrade from Arc + Sub + 2 Play1 to Arc ultra+Sub+2 Era 100 I don‘t have rear and sub sound anymore. I see the HT system  / all components in the app, but it doesn‘t work. TV set is from Samsung, Any ideas ;-)? 

I have a Samsung frame TV mounted about my fireplace and the size of the TV, mantel and wood trim around the ceiling doesn't allow me to mount a sound bar under the TV.  I have two built in book cases beside the TV and the Sound bar is currently sitting on the left book case and I have two 100s behind the couch for surround and a Sub in the corner.  I am looking for suggestions for a more balanced sound in my living room.  Does anyone know if you can connect a sound bar to the TV and a add a second sound bar to sit on the right book case.  I originally ordered an amp to connect to the TV and planned to place two Sonos 5s in the book case but I was told I needed the AMP with two hard wired speakers which my set up doesn't really allow.  I know I could pay a professional to come in and run wires through the wall but I am hoping to avoid that.Any suggestions or ideas would be appreciate.

I connected the beam soundbar and 2 SYMFONISK speakers. But my TV remote only controls the Beam. I have to operate SYMFONISK via the app. How do I solve this? Thank you in advance

HiI’m flicking between low, medium and high on the arc ultra as well as off and I’m struggling to tell any difference.I’m happy with the dialogue with it off but to me speech enhancement doesn’t seem to be working when I enable it.I haven’t yet tuned my arc ultra via true play, unsure if that’s the reason.Anyone else find speech enhancement not making any difference to the dialogue? 

Hi,  I recently purchased a Sonos Arc Ultra, a Sonos sub-mini, and two Sonos Era 300 speakers. Although I purchased them together, I had to wait for the Eras to be delivered. I set up the Arc with the sub during that time, and it all sounded fantastic. I was really looking forward to the Eras arriving so I could set it all up as a Dolby Atmos sound surround system, obviously all in the same room. I have followed as many guides as possible regarding setting it up. I realize that I must be watching films and music that support Dolby Atmos, I stream music from Spotify and Amazon Music, as I was looking forward to listening to music with this complete music system. I listen to music all day, so it is important for me.  Here's what I don't understand and need help. When playing music from Sonos radio it comes out of all the speakers front and back. However, when I play through Spotify or Amazon Music I can barely hear a thing from the rear speakers.  And when watching a football game last n

Hi, I am just trying to understand how the WiFi setup works when sonos is on home theatre mode. I have an Arc, sub gen 3 and 2 era 300s.When first set up the were all showing as separate speakers on my WiFi network. Now that I have set up the home theatre the Eras are showing as offline, I assumed as the Arc is doing the connection to the router. The sub is still showing up as a separate speaker on the WiFi hub, even though it is part of the home theatre. Is this normal?Strange thing is that the eras, when they were separate showed as connected by ethernet even though they were not.The Arc is showing up as on 2.4ghz band but the sub is showing as 6ghz (even though I thought 6 was not in the spec).I am just wondering if this is all as it should be. It seems strange that the sub is still separate.