Skip to main content
Answered

lg oled c4 not connecting to beam gen 2

  • March 14, 2025
  • 1 reply
  • 409 views

Steve Turner
Forum|alt.badge.img+6

Hi, just set up a new LG OLED C4 with my new Beam gen 2.

when I configured system initially it didn’t work (just Beam and Sub) until I spotted in Sonos app beam needed to connect to tv. I then added 2 x play 1 as surround speakers. Now the eARC hdmi on TV is not being seen by the Beam. 
 

any suggestions?

Best answer by Steve Turner

Ok, fixed!!!!

when I mentioned it had temporarily worked, this was a clue. Embarrassingly when I called the Currys Helpdesk they suggested turning cables around to check they are connected correctly. As the beams screwed to mount all I could do is wiggle the cable. When I checked, I got sound on the beam. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Steve Turner
Forum|alt.badge.img+6
  • Author
  • Producer I
  • Answer
  • March 15, 2025

Ok, fixed!!!!

when I mentioned it had temporarily worked, this was a clue. Embarrassingly when I called the Currys Helpdesk they suggested turning cables around to check they are connected correctly. As the beams screwed to mount all I could do is wiggle the cable. When I checked, I got sound on the beam.