Home theater

Hi all. Have read so many articles on here but I’m still lost.just picked up my new OLED LG tv (55CS6LA). The tv shows it’s connected to Dolby audio, but upon streaming Winter Soldier (Dolby) on Disney+ it is barely audible on rear speakers (but they are obviously connected) and showing stereo pcm on the app. Doesn’t make any difference whether I stream direct on tv app, or on the fire stick. suggestions much appreciated!!TT

I have recently purchased a sub gen 3 - sounds very good ! The only issue I have is when there is a news broadcast ! The voices have like a background wind  wooshing sound (sorry the best way I can describe it !) Has anyone experienced similar issues - or know how to rectify it ?

Good evening to allI have a sonos beam gen 1 and two sonos oneI have configured my sound output in d'OL y digital on my Tv On the sonos application I see dolby digital 5.1 audio input, despite all my surround speakers (sonos one) does not work no sound comes out of these speakersI have also increased the sound on round from the app Thank you for your help

Hii just bought an Arc connected via HDMI to my Panasonic ARC port and can only get audio if I choose audio output Normal not any of the Dolby options.  TV source is a 2TB sky Q box that is rated to play Dolby options As anyone got a solution please????

Music stops playing and goes back to tv sound for no reason

Hello everyone, when I play a song through Spotify application from Sony smart tv, the sound is perfect and can go very loud if you want, but when I play a song from Spotify application on phone or from Spotify app inside Sonos application, the sound from Sonos beam cannot get very loud at all..

My Sonos arc has always worked fine and volume controlled by all remotes. I paused a show for a moment and when I returned the sonos arc was off and I am unable to even turn it on (get a light of any sort) again. 

How do I turn Beam off or on?  Want to compare sound quality of TV compared to Beam. 

I've recently purchased a Sonos Arc and installed . I did this by simply connecting the arc to my TV via HDMI arc. The setup is pretty straight forward.  However, after turning the television into standby mode (off), it disconnects from the Sonos arc and I have to reconnect it all over again.There are many users reporting the same issue. SOme people came up some solutions, such as unplug chromcast, changing some settings etc. I have tried everything other people suggested. So far nothing has worked for me, very frustrating. Any suggestions?  I will call technical support tomorrow. If the problem cannot solved,, I will return the product.

Hi there,I recently bought a 2nd hand Beam (gen 1), which is connected to my TV via ARC. Besides an Apple TV, I also use Spotify Connect directly on the Beam and regularly use AirPlay 2 to stream audio from different Apple devices to the Beam. Everything works nicely, but I would like to take it up a notch by adding 2 rears to create a 5.0 surround system (preferably some 2nd hand Play:1s). Once the Play:1s are added as rear speakers, I understand that they will play ambient sounds (in case of stereo sources) or the specific channel signal (in case of Dolby Digital 5.1 sources) when watching TV (signals coming through the ARC connection), right?Also, when I stream music through Spotify Connect right on the Beam (and the music option is set to “full”) they will act as a stereo pair and play the music together with the Beam, right?Now my question is: with both Play:1s set up as rear speakers in the surround system, what happens if I use Airplay 2 to stream music to my Beam? I know that y

When I watch a movie on the TV I hear a lot of sound from the beam sound bar but the sound from my surround speakers (sonos one) is very weakI send a dts 5.1 signal from my tv to the beamCan we adjust the volume of the speakers independently?Thanks

Will playbar and App S2 access music from windows 7 PC.  If not, how do I remove Windows 7 PC from media server list in settings on Sonos app?

HelloI try to make a new Trueplay calibration and it always tell me that there are too much noise, but the room is completely quiet.I have the last update of Sonos and iOS and some months ago it was working fine.Do anybody have the same issue ?Thanks,Thierry

Hello Everyone, I have a 1 month old 65 inch LG OLED C2 TV. Today I upgraded my sound system to a Sonos Arc. I am reasonably HiFi literate but despite trying a myriad of different options recommended on this, and other forums, I cannot get the Sonos Arc to play Atmos sound. It will transmit at Stereo PCM. I have simply connected the TV to the Sonos Arc using the Sonos supplied HDMI cable. The connections are from the HDMI 2 (ARC) port on the TV to the HDMI Port on the Sonos Arc. The TV’s sound output is set to HDMI (ARC). I do receive Atmos sound on the TV (not the Sonos ARC) when I disconnect the Sonos Arc and play an Atmos featured Netflix show using the TV’s speakers. Does anyone have any suggestions or is this simply a bug in the LG software?Thank you,Ross 

Hello , I have purchased a Beam speaker which I intended connecting to a ten year old Phillips tv . Without checking prior to purchase I thought the tv had an optical outlet . Now I find it doesn’t have one , but has a 3.5 digital audio out . My problem is how or can I connect this tv now to the Beam through the HDMI cord ? . I have the optical to HDMI adapter supplied by Sonos , but can’t connect to the 3.5 outlet . I don’t wish to purchase another tv with a hdmi arc connection .Hope somebody maybe able to help . Kind regards , John .

Hi, My beam gen2 works fine on my Samsung tv untill I turn hdmi eARC on. When it's on I get random cut outs. Does anyone know of a fix for this issue?

Can I connect two optical connections (TV and DVD) to playback using an optical switch?

Playbar, Sub, (2) Ones.The sub and surrounds cut out during use, random times, random durations.  Already factory reset and added system again, problem still exists.  OS 14.20.1, speakers & app.   

In my living room, I have two TVs mounted next to each other (because football). And I have a Sonos Arc as my soundbar. One TV has an HDMI 2.1 eArc port that supports Sony Atmos, the other TV is older and only has an optical sound output. And then my Arc, of course, just has one input for sound.I often have a football game playing on each TV, and would like to switch between which TV is outputting sound with just the push of a button a remote.Is there a way I can accomplish this setup with my current TVs and my Arc soundbar with it's single HDMI input? Or even if I had 2 TVs that have an audio port that is 2.1 HDMI, is it possible to make that work (I'm not sure that there are HDMI switch boxes that support eArc tech)?

Hi all,I started renewing my 5.1 system as follows: The AVR Yamaha MusicCast drives as front channels a pair of PROAC Response 3.5 through pre-outs and two Audio Research finals, the central channel always PROAC, the sub and surround Jamo.Now, to simplify use, I thought of replacing the AVR and the central channel with ARC, and the current sub and surround wired with SUB 3th gen and a pair of ONE SLs.Up to here everything works quite well. At this point I bought an AMP with the idea of ​​using it to drive the pair of PROAC 3.5 as front channels but with great surprise and equally disappointment I discover that AMP cannot be integrated with ARC in a 5.1 home theater configuration !!!It seems incredible that this possibility was not foreseen.It would be interesting to understand if the problem is of a hardware nature or simply could be solved with a firmware upgrade. 

I’d like to play music from my Arc while watching TV. However, when I do, the Audio from my TV does not switch back to the TV’s speakers and instead I only hear music. Is there a way to have my TV automatically revert back to it’s standard Audio if I’m playing music on my Arc? My Arc is connected to my TV via HDMI ARC. If not, is the solution to purchase another Sonos product, so that I would be able to play music from that device and keep the audio from my TV coming out of my Arc?

I just purchased a new ARC with subwoofer.   I have completed the Truesound set up.   The ARC sound is very flat, tinny and with no bass.   Even adjusting the EQ settings the sound is bad, does not matter what the source, watching TV, Netflix etc or steaming music

HelloI have set up a home cinema with a beam and two sonos one in surround speakers.However, when I listen to music, do I have to delete this configuration and create only one stereo pair on the one and play music only on the one?what is the configuration? 

I’m contemplating buying an ARC sound bar, my TV doesn’t have a HDMI ACR input.  I would use the included adapter, but how do I get the signal from the directv box to the TV?

I got this yesterday and I noticed something on both the sides of arc. Is this normal?