Skip to main content

Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 5,575 Topics
  • 28,601 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22
5575 Topics
daMamboKing
daMamboKingContributor I
asked in Home theater
How do I register my new Playbar?

I just purchased a playbar from Costco. I went online to Sonos and set up my account. Under system it says nothing registered. Where do I go to register my playbar?? Any help will be greatly appreciated. Thank You.

1
melvimbe
3 years ago
J
jamos316Contributor I
posted in Home theater
Audio out issue

HelloI have a Toshiba 40L3451DN tv and have just purchased a Sonos Beam.This tv has no arc ports and no optical port. It does have a spdif coaxial and ability to change headphone output to lineout. Is any of these options compatible with the beam and if so will I need to purchase any more equipment? James

5
ratty
3 years ago
N
NottechsavvyContributor I
asked in Home theater
Surround sound not working (Beam plus Play 1 and One SL)

Hi, I’m trying to connect my Play 1 and One SL to my Beam for surround sound.  They are all WiFi enabled and powered on.  This is the sequence I’ve tried:System - (chose the room I want eg Living Room) - Set up Surrounds - Continue It them brings up a message saying : Two compatible Sonos speakers are required to add surrounds.  Make sure your products are powered on and connected to WiFiCan anyone suggest where I am going wrong :( Thanks

1
N
3 years ago
A
AaronBossContributor I
posted in Home theater
Sub wifi (working but not working)

Hello all  I am new to the Sonos family and so far very happy (when it works) my issue is with this brand new sub gen 3.  firsrly on occasion it will just work but it takes a lot of work to get there and if I do a simple router restart I then have to start the whole process over again.it is important to note that YES the sub is connecting to the WiFi router and according to my router statistics the signal is “Excellent”. Another note to make is that Yes I have tried 2.4 ghz and 5ghz and it makes no difference.  I have screen shots of the sub showing up or even at the end of setup asking me to reboot the sub for the app to see it. it is quite frustrating can any one direct me if they have the same issues. I just bought this and am thinking Sonos have a dud and it needs replacement. 

13
J
3 years ago
M
ModfoxContributor I
asked in Home theater
My Beam works however my sonos play ones keep dropping when watching tv

Any ideas?The play ones just keep dropping.The Beam operates fine

1
Mark P
3 years ago
L
Lord SpeakerContributor I
posted in Home theater
Can’t add speakers to Arc setup

Hi allI’m praying that you guys can help me out, as I’m at my wits’ end here.Trying to setup a new Arc/One SL/Sub system.Even just adding the Arc doesn’t seem to come without its issues. The S2 app prompts me to Connect to TV - in this case, an LG CX. I’m hooked up to the eArc input. Connection will fail in the app, which informs me that something is interfering with the HDMI connection. I’ve removed all other devices, yet this persists. However, the TV settings still allow me to select Passthrough and eArc, and the bar does appear to work okay. So I’m more just curious if this is expected behaviour, or should the app still be reporting a successful connection?The far bigger issue, is that I simply cannot add my additional speakers to the Arc afterwards.Every speaker is powered, with a flashing green LED, and they’re showing up as ready to be connected in the app. I’ve tried with and without SonosNet. It can see them, it knows they’re there, but it can’t talk to them or form a handshak

3
N
3 years ago
P
painter_Contributor I
asked in Home theater
Sonos One SL keeps dropping out?

I have two Sonos Play 1 in a network that I’ve had for years with zero problems.I got a Sonos One SL this week to expand the network, and it drops off all the time? The other two speakers will continue to play music, but the new one will just go in and out….. 

1
Mark P
3 years ago
A
alfredlotfyContributor I
posted in Home theater
Sonos Sub less than 2 years STOP WORKING (NO POWER)

Hi I have Sonos Sub was working fine and all of sudden stopped working, no power at all, tried everything. changed the power cord, tried another power point. nothing worked. The Sub is less than 2 years old. Any one can advice Please.Thank you

9
B
3 years ago
G
Gauravsharma.SydContributor I
posted in Home theater
Wifi stopped working immediately.

I recently bought sonos Arc and two Sonos one with microphone. When I connected the setup after sometime my wifi stopped working and I have no internet since then, yesterday.  I am using Netgear Night Hawk D7800 and not sure what’s the problem. My internet had no trouble what so ever before connecting this full setup. I have a feeling that Sonos wifi connection is interfering with the wifi signal and causing the problem. Can someone help. Thanks. 

6
G
3 years ago
D
deejcukContributor I
asked in Home theater
PLAYBAR will not connect to DrayTek router

so i swapped out my bt homehub 5a with OpenWRT for a draytek 2762ac, i enabled 5G and 2.4G, on the 2.4G channels i kept the SSID the same name, i kept the password the same.i messed about for ages trying to move it to the new wifi, i reset it, reset the app, many times, each time it connects and tells me that its all setup but then never shows in the appi see it has a DHCP IP address, my phone is on the same network during the setup etc.any ideas ? i spoke with support chat they told me to remove band steerring etc, enable upnp (nope) and a few other things that the router seemed to have set already but the weird thing is that it seems connected as i see it in the arp table and dhcp table but the app never sees it, the app (IOS) has full network access.i am lucky in that i can connect it via an ethernet cable but even though i can im not sure why it would suddenly stop working on wifi 

6
Annazel S
3 years ago
T
therealblondeContributor I
asked in Home theater
Help! Not happy with set-up Port + Pro-ject TT

Hi everyone,I just bought a Port to connect my Pro-ject Debut Recordmaster with built-in amp to my Sonos ecosystem (I have 2 Ones and a Beam). Everything seems to be working BUT the volume is ridiculously low. I’ve set the volume of the Port to level 10 in the app (at the suggestion of the store where I bought it), and then at it’s loudest and it’s still very very modest. No such problems when I play digital, Spotify or use my TV. I spent 800 bucks on both the Port and TT in order to play my vinyl collection but the result is subpar - what am I doing wrong??? 

1
T
3 years ago
S
SamplerContributor I
posted in Home theater
No surround sound on Beam and 2 One's from TV.

I have a beam and two One’s (not the SL versions) in a surround setup.They show correctly in the app and if I play music through the app, I get sound out of all three speakers.However, I mostly watch a PC connected to the TV, the PC is set to output 5.1 but when playing the audio test the rear speaker sounds are coming out of the Beam, not the appropriate One.Setup is PC connected to the television over HDMI (Port 1), beam is connected to Television via ARC HDMI port (Port 2).This is my partner’s Sony 50” television so not sure of the model number. We’re replacing my AV Amp with the Sonos which was previously working with the surround sound.I’ve been through all the options and can’t see anything obvious I’m missing, been through the TV menu’s and there’s little to do with the audio but have tried flicking things and setting them back in hope of getting rear sound.

6
S
3 years ago
A
axxoContributor I
posted in Home theater
Sonos Move pairing with Beam

Hi all, First of all I‘m not native English speaking. However, I‘m really disappointed by Sonos (Move) when it comes to pairing possibilities Sonos :-(It basically doesn‘t offer a proper pairing with my current setup: 1x Beam, 1xSub and 2x Sonos One. It‘s obviously possible to group rooms, but the Sonos Move lags in this setup some milliseconds. If I‘m listening i.e. EDM the bass is not properly in sync. It feels like you would be in a arena somehow. Is there any way to fix this? Many thanks

1
buzz
3 years ago
R
rexxdale23Contributor I
asked in Home theater
SONOS Ceiling speaker or Sonos ARC?

Hi,New to SONOS community, wondering what setup to go with in my living room:1) 4 ceiling speakers + sub2) Arc + sub 

1
Airgetlam
3 years ago
M
MargotEContributor I
asked in Home theater
Broken Sonos 1 SL

I set up both of my sonos 1 SL speakers and only one of them worked. The other makes horrible noises and you can barely make out what song it is. I’m trying to return the it and get it replaced. Anyone know the quickest way to do so?

1
Mark P
3 years ago
P
Papageorge35Contributor I
asked in Home theater
s2 App and Beam

My S2 app has been giving me “unable to connect” error messages for about a month now. We’ve had our two beams and S2 app working fine for months, even after the ios14 update. However for whatever reason, the app decided to unrecognize both our beams and we’ve had to re-connect our beams to the app. We did this process yesterday and everything worked fine. Today, I went into the app to find that neither one of my beams were on the app and I had to re-connect them again. Anyone have this issue and what can we do to fix it? It’s quite annoying given the price tags of these products. 

1
N
3 years ago
D
DanwadinhoContributor I
asked in Home theater
beam not recognizing play 1s

Just bought a beam. Sounds great. Already own two Play:1 speakers. When I click on the Beam in the app, and go to +Set Up Surrounds, the app doesn’t recognize the Play:1 speakers. So nothing populates as compatible. Pretty sure these products are compatible.  Suggestions? 

1
Airgetlam
3 years ago
I
irishroc10Contributor I
asked in Home theater
AT LP120XBT

I recently purchased the AT LP120XBT turntable and can’t figure out how to connect it to my Sonos Beam and Sonos One Gen 2 speakers for the life of me. Any input would be appreciated!

1
Airgetlam
3 years ago
Skellionz
SkellionzContributor I
posted in Home theater
LPCM update sound drop out?

Since this update dropped ive started having random sound drop outs, this happens randomly and i wouldnt say frequently maybe a couple of times in an hour and its only for a fraction of a second but its very frustrating. I can only assume its due to the lpcm update as when i listen to anything from an atmos or digital source it doesnt happen. Was wondering if anyone else had had this or if it were just me. Using through shield and xbox series xIm using the arc with an arcana, but as it had no problems before this update i can only guess its this.

3
Rowena B.
3 years ago
O
OliverSpiersContributor I
posted in Home theater
Subs Connecting, then dropping off network

Hi all,I’m at the end of technical expertise with these damn Subs!! My setup is: 2 x Amps2 x Subs (Gen2)1 x Move1 x BoostConnected to WIFI6 EAX80 Nighthawk via Hardwired ethernet to Boost4 x Sonos in ceiling architectural speakers The problem I’m having is maintaining a connected to either of the Subs. The Amps are setup in my garage about 30metre/300ft away from the sub and boost. Connected to 2 Samsung 2020 model TV’s via ARC HDMI. The Amps work fine with the TV and the Speaker. I cannot get a connect to either Subs. I’ve tried factory resetting so many times that I've probably worn out the connection button - They are found, connected then drop off (the little spanner and then the question mark next to the AMP. What am I doing wrong? Is there a way of hardwiring to each Sub to each AMP? Maybe via ethernet? Diagnostic confirmation number: 833572544

1
Rowena B.
3 years ago
F
FSL63Contributor I
posted in Home theater
Beam sync button not working.

New Sonos Beam delivered today-Yay 😁however although the app finds the beam-nothing happens when the sync button is pressed-the chiming just goes on but nothing else happens. I’m sure we have tried everything-I shall have to get in touch with Sonos tomorrow to explain and get a faulty/return code for me to send back to the BT Shop-why is nothing ever simple 😩. Just thought I would post this here in case anyone had experienced the same or had an idea what we maybe doing wrong-many thanks.

1
Simon B
3 years ago
S
surenpuliContributor I
asked in Home theater
Sub Gen 3 not connecting to Arc.

Hi, i was able to add the Sub Gen 3 product, but when i try to connect it to the Arc it doesnt connect. it shows up under the Arc product list and i see an option to remove sub, but just not able to get it connect it to the Arc and make it play or work. Please help 😔

1
Airgetlam
3 years ago
D
dazkgoodwin2Enthusiast I
asked in Home theater
Sonos Beam -input audio over HDMI from AV receiver (non-ARC)

I’m wanting to input audio into my Beam over HDMI, but not using HDMI ARC from my TV.   i intend to use the Beam in addition to my Sony AV receiver home cinema set up, so the TVs HDMI ARC is already in use.   I’ve connected the TV’s optical to the Beam using the adaptor, but the audio is out of sync with the receiver’s audio.  So, I want to feed audio into the Beam from the AV receiver’s 2nd HDMI output instead. Is that possible?   It could be that the audio sync issue is due to signal processing delays in the receiver, but won’t know for sure until I try it over HDMI. The audio delay is the reason why I got rid of the Sonos Connect, the audio was out of sync with the other Sonos speakers due to AV receiver signal processing delays.

9
Ken_Griffiths
3 years ago
A
adamsendekContributor I
asked in Home theater
Beam for TV + My Existing Play:1s and Sub (Connect:Amp)

I’m looking to have sound from my Samsung Frame TV play through my existing Sonos network of speakers (a paired set of Play 1’s and a subwoofer that I’ve got connected through a Connect:Amp). If I get a Beam and have it connected to my TV - can I have it also ‘grouped’ with my existing ‘Family Room’ group (Play 1s + Sub)?

3
Airgetlam
3 years ago
J
JTMIVContributor I
asked in Home theater
Add Play:1 to new Playbar

I have several Sonos products, and have just purchased a Playbar. I have connected my Playbar to my TV, and have two Play:1 speakers in the room behind the couch.When I try to ‘Set Up Surrounds’ to my Playbar, it keeps asking me if I want to add my Sonos Amp, which is in use in another part of the house.What do I need to do to get the Playbar and Play:1s to work together.I have tried everything; resetting, powering down Sonos Amp, and reinstalling the Playbar, with no success. Any help is appreciated.

8
J
3 years ago
Terms & ConditionsCookie settings