Home theater

I have connected arc - sub mini + 2 sonos one sl.In dolby digital 5.1 there is no sound in surround  spearkersMy tv is sony xh90Sound is in dolby digital  Any idea?

Two days into my new Sonos Beam Gen 2, and now notice a vibrating sound that starting occurring when ever the heavy background music in  The Mandalorian starts playing.is there a way to stop this vibration?

I’m not able to connect my ARC to the HDMI port on TV as it’s on the rear of tv but it’s on the wallis there another way to connect to tv ATM I have the play bar connected with optical lead can I get an adapter for it to go to HDMI TY

Hello,Here is an ideea that i think can be implemented.Use sonos voice control to control tv cec, like play, pause, rewind, next video etc.Can this be done?Thank you.

I have a Sonos Ray attached to a TV. I use it as a TV soundbar, and also to stream music to over DLNA.Sometimes, when the audio from the TV stops (either through being turned off or paused for a while), the Ray starts to play music that was in the queue.I use Android (BubbleUPnP) to stream music to the Ray, but the app is closed and not running when this happens.I have turned…TV Autoplay ON Media servers OFFThe Ray is connected via WiFi.Any ideas??

I have 2 sets of Sonos architectural in ceiling speakers connected to 2 Sonos Amps in 2 separate rooms.  In one room I have a Sonos Arc and was able to have the ceiling speakers attached to the Amp get set up fine as surrounds.  In the other room I have an old playbar and was trying to set up the other Amp as surrounds with the playbar.  Got it setup and seemed to be working fine for a few minutes and then noticed that system said it could not fine the Amp.  Nothing in the app seemed to work to get the Amp to reconnect but playbar itself remained working.  Tried to take the Amp off as surrounds but system still would not find the Amp again.  Had to hard reset the Amp and setup Amp again as standalone speaker.  Tried second time to setup as surrounds and same result only Amp became disconnected almost immediately and had to do hard reset again.  Realize the playbar is a bit older and amp is brand new but seems others have gotten amps and playbar to work together.  Any suggestions on thi

I allow myself to contact you today because I have a problem, I have a Panasonic Viera TX-L47ET5E television, with an Nvidia Shield tv pro (Android) and a SONOS ARC sound bar.When I plug the soundbar into the HDMI ARC port and I check on the SONOS app I have a display that shows the stream is PCM Stereo and the result is the same when I connect in digital optical, can you help me please ?

I have a Samsung UE48J5200AW TV and an Apple TV 4k as the titlte, I want to create a kind of home cinema with surround sound but not too far out of budget. I would like to know if combining both the soundbar and the symfonisk speakers I could get it.

I recently bought Sonos Arc , Sonos sub gen 3 and two  era 300. How can I play music from TV without Sonos app?Thank you!!!

Remote control will not control SONOS played music volumeFrom everything I have read I went two steps forward and one step backwards.  I had the playbar and LG OLED55E6 connected via Optical.  The remote volume controls worked for the TV and for offline music when the TV was off.Upgraded to a new LG OLED65C3 and Sonos ARC. The TV and ARC work beautifully together.  However now I understand there is no way to control the ARC for music volume via the LG Magic remote.  Yes I can ask Alexa to adjust volumes but it sure was nice to grab the remote and turn music volume down when the phone rings or company is in the room .  Now I have to scramble for a phone or command Alexa to control the volume.Not sure why SONOS did not engineer a way for a RF remote to work via CEC and direct when CEC is inactive. 

Been having an issue with my play base lagging from the picture. Slowly gets worse and worse the longer I let it play. I even connected to my tv through Auxiliary cable to try to rectify issue, but still continuing. Tried restarting tv and play base, didn’t fix it. Anyone else encounter this issue?

I currently have a play bar which will be replaced tomorrow with the arc I have gen2 sub2x rear play 3.  After reading the play 3.  R now old should they be replaced if so with what.  ty

Got my Arc 2 weeks ago.. after about 2 hours of tv the sound starts distorting, a tick sound every few seconds plus tv sound goes for a fraction of a second.. pause the tv & tick sound continuous… so this must be the Arc not the signal.. I’m using optical as the arc hdmi didn’t work when I set it up, plus the previous speaker was on optical & never had any problems…I’m really p’d off as I waited a long time for my Arc & Sonos customer service is nonexistent….Any advise appreciated…

HiDoes Sonos have different ”settings” for sound when the source of sound is different?When I stream music (stereo) from my Plex server (24/48) the music sounds fuller than when I burn the same music to bluray disc and play it from there. When playing from bluray the surround speakers do not play with same level as when streaming from Plex. Also the user interface on ios app is different - the enhance speech option is available. From the app I can see that Sonos receives TrueHD stereo from bluray so sound is not degraded somewhere in the middle. 

Sonos Beam will not connect to my system. I did a factory reset on the Beam, attached to router with a cable . It gets recognized. I then unplug the Ethernet cable and it doesn't connect. I have 3 Moves, 1 playbar, sonos 1 and a Era 100. No issues with them. Just the Beam

Good afternoon all New to Sonos, I’ve got an Arc and I’ve got it working with Sky Q and arc connects to HDMI 3 eArc input .. Sky is on HDMI 2 and Blu Ray HDMI 4 … sounds ok on Sky but no sound at all on Blu Ray.  I’ve ensured that Blu Ray is on same network as Arc .. looked at settings on Blu Ray (Sony BDP-S790)  .. can’t find anything more I can do .. any help appreciate here please  

My Beam 2 is only outputting as Stereo PCM and not Dolby Atmos. I’ve been through numerous discussions/instructions to find out why but drawing blanks. I have a PS5 and Sky Stream and have the Beam 2 in the HDMI arc (2) slot. My tv is an LG Oled55c7v.  Key settings - outputting to hdmi/optical set as auto and on. What am I doing wrong?

Hey all,Wondering about the 300 placement and would appreciate help:- I understand I need 20.5 cm distance from sides.- I understand I need to place them upside down, and not tilt them towards the couch.Would placing them where I marked help me fulfill their capabilities to the fullest if I'll follow the above suggestions?Note that I won't put them on the wall right behind the couch as I won't run cables on the wall. Also, floor stands are not an option. Thanks,Alon

I’ve added sub (gen2) recently to my existing Sonos system (playbar, 2X play1) and I don't hear or very little bass from sub if I set the sub setting to +7 and more.I have gone through the posts/questions here and none of the solutions provided, worked for me. Things I tried.factory resetting the sub and adding it to system multiple times trueplay active and without trueplay changing sub placement (playbar and sub are always placed very closely) restarting the playbar removing the surround sound and adding it again connecting playbar to LAN cable connecting sub to LAN cableThe sub is equally bad when playing music from Sonos app and from TV.What else can I do? any help would be appreciated. 

Hello,Im new to sonos. I did all the search in this ask question before posting. I have epson Ls12000 projector with eArc - I have 100ft fiber hdmi cable running to sonos arc up front as center speaker. I got 2 sonos subs and a sonos amp for in ceiling speakers. The only issue im having is when i tie everything together. Sonos amp does not have white light and in ceiling speakers are not working. Arc and sub works fine. Sonos Amp is connected via ethernet cable. All 4 in ceiling speakers are hardwired to sonos amp. I can pause and play when i tap on amp or turn up or down volume on amp. Just that white light is not on but amp is functional as i can pause or play on it. I have tried to reset amp, arc and sub multiple times and every time i tie everything together i have the same issue. Not sure what am i doing wrong. I have also looked at trouble shooting tip section for amp but no luck.  Thank you and sorry for my grammar. 

Hello Everyone,I wanted to know if somenone can give an information, I need the dimension of the Sonos Ray not on the front side but well on the back side.Thank you forward for your feedbacks.Kind regards.

When I put a jack headphones into tv out, soundbar is disconnected.Problem is that I hace jack tv out connected to my vibratoon system.....any idea?

I have ripped all my CDs and put the digital music on my phone.  But how do I cast the music on my phone to my Bean Gen 2

I have a ZP120 can I use it as surround speakers for a new Beam Gen2?  Thinking I might have issues with control as ZP is still S1 and beam gen2 is S2 only.  Anyway to make it work?

Hello ! I own a sonos one at the moment.I am planning on buying a sonos Ray for my PC set up. I will be able to connect the ray soundbar to my pc through a tosslink optical cable streaming that way my computer sound.My question however is the following :Will I be able to pair my sonos ray to my sonos one and therefore listen to local file music being played on my PC on my sonos one through the sonos ray ?