I have an amp 2 ft away from my arc, with the amp controlling two rear embedded speakers.
I've tried just about everything, including factory resets. If they stay decoupled, they both work. As soon as I try to add the amp as a surround system for the Arc, it fails to connect "Surrounds couldn't be added" and the Amp immediately becomes disconnected in my system.
Both are connected via WiFi; previously the amp was on Ethernet but with the v14 update, surround doesn't work.
Thanks in advance for any/all help.