Home theater

I am very disappointed with Sonos, because I spent 1700€ for an ARC soundbar and a subwoofer.And now I find myself with a system that works badly, because I have a Connect Amp from 2014. Something I have to control with App1 and something else with App 2.If I don't have my phone I can't adjust the volume of the associated speakers via cable.If I had known that I have to spend another €500 to be able to control the volume with the TV remote control, I would never have bought Sonos!Then I don't understand, you do a promotion to solve your problems but you force me to spend more, why don't you give me a refurbished one with a discount.I spent all this money, thinking of buying the top I find myself in an embarrassing situation, either I spend more money or I sell everything, because it's not manageable like this.has anyone solved differently?

HiI recently had to update my home cinema composed of 1 Arc / 1 Sub Gen3 / 2 one SL. as the update would not go through, I reset all products individually, reboot my router and trued adding back each product to the same Sonos virtual room. The 2 one SL paired correctly with the system and updated correctly as well. I could pair them together as a stereo without problem. The Arc paired correctly and did not require an update. the Sub Gen 3 pairs corrctly with the system, connects to the wifi, but fails to be « added to the system » or to the « sonos account ». Can anyone help out?       

Hello all, I have home theater. One Arc with two sub (Gen 3) and two Era 300 for surround.  is it 7.1.2? or ?can someone tell me?   thx!

I use two Fives as a stero pair for music. Right between those is an Arc connected to my tv screen. I find the Arc sounds rather thin, so I would like to use the Fives to work in tandem with the Arc when watching tv. I know this can be done if you add the Fives to the same zone, but that would make the Arc play music as well which sounds terrible. My question is: can you use the Fives in two different zones?

Can the Sonos ARC support Lossless Dolby Atmos with Amazon Firestick 4K Max plugged direct into the eArc port of the Sonos Arc? To stream Amazon Unlimited Dolby Atmos content I will us an Android Client using Amazon Unlimited Music or DTS Playfi.  As of this time my only Sonos product is a pair of Play1 speakers. I would use these as rear speakers paired with the Sonus Arc, only using this for listening to Amazon Unlimited Dolby Atmos catalog. For the rest of my Hi-Fi and Home Theater environment I would keep an exiting hi end HiFi configuration that supports large room speakers for 2 channel and 7.1 non Dolby Atmos, I have   physical HD and streaming audio content that I want to keep separate from the Sonos Arc Dolby Atmos Audio streaming plan Id rather not replace my  TV,  AVR or any of the components for my DVD-A, SACD, BlueRay, DVD, CD, DAC or 2 channel streaming  configuration. It's all in the same room with Wifi Router with GB bandwidth but Is rather not disturb the apple cart ju

I currently have a Beam 2, Sub 3, and Ikea Symfonixs Surrounds.  I thinking of upgrading to Era 300 surrounds.  What would happen is I add the Ikeas as front stereo pair “group” to this Beam/300 set up.  Would front dispersion be improved, or degraded?  Would there be a lag with Movies?  Would there be lag with Music? Can lag be improved by changing sync in the setting? Any thoughts would be appreciated.

My Beam Gen 1 worked fine connected to an old Sony TV through the Sonos optical HDMI adapter, but was recently moved to a new Samsung QN55QN90BAF TV with eARC. I removed the optical adapter and plugged the Beam into the eARC port, but my TV doesn’t appear to recognize the connection.  Am I doing something wrong or is the Beam Gen 1 just not compatible with eARC?. 

15.8 firmware sucks they’ve neutered the output no more punchy bass what’s going on Sonos?

Hi I've just purchased a playbar at a really good price ( to replace my Sony TV stand with speakers) With the Nvidia, is it best to go hdmi splitter with optical out to playbar and hdmi to projector or has anyone had experience with hdmi to projector and usb optical out from Nvidia to playbar? At the moment I use a splitter ( as the Sony is only hd out ( whereas the projector is 4k)) but I'm getting flickering ( maybe the 10 meter hdmi cable is too long/ poor quality...or the splitter is a bit rubbish) Thanks in advance

Hello I would like to know if the Sonos can connect to each other if they do not have the same connection mode, one part in HDMI ARC and the other in Optic  

Hi,I’ve got 2 Sonos One SL’s that I’m currently using for a 2.0 setup with my TV.  I’m considering turning this into a 4.1 setup by adding an In-Wall Set for front speakers and moving the One SLs to the back as surrounds, and adding a Sub 3 is this possible? any gotchas I need to worry about? Also, does this produce a “phantom” center channel (I assume through some kind of Sonos wizardry)?  Is it decent or should I consider having a 3rd in wall speaker for the center channel?

Non riesco a configurare trueplay con android.. avete consigli?

I just bought a new Sonos Arc and LG 65OLED65AUA tv.  Everything seems OK but I am having problems with sound from my Apple TV 4K (latest version).  I only get sound when Dolby Atmos content is played, no sound with Dolby 5.1, HD, etc.  I spent and hour with Sonos phone  support yesterday.  We were unable to find a solution.  I tried different settings on the Apple TV and LG tv.  Today I turned off the eARC setting on the LG tv and now all is working.  I think with eARC there is more information transferred with ARC and there might be a slight difference in sound  with Dolby Atmos.  The eARC was turned on automatically when I installed the Sonos Arc on the LG tv.  Just curious why the eARC setting seems to fix the problem.  Thanks.

Sound is coming loud from tv and quiet from sonos 

I’m considering a Sonos Beam 2 for a wall mounted TV. I have a shelf that is 2 feet below the TV. Will it sound good if I place the Beam there, or do I need to wall mount the Beam below the TV? I’d prefer not to wall mount it but don’t know if it will sound good that far below the TV

Hi guys! I just purshased the era 300 to replace the sonos one sl as back speakers. Got the arc sub and era 300, am i the only one that has low volume on the back speakers? Turned up the sorround on the eras but it's still much more quite than the sonos one sl i had eariler.Thanks in advance!

- TV - Sony A80J- Streaming Device - Apple TV4K (2nd Gen)- Speakers - Sonos Arc / Play Ones / SubA few weeks ago I asked about how I should set my TV to get the best Dolby Atmos sound from my Sonos Arc. Here are the settings that were recommended…- Speakers - Audio System- TV Center Speaker Mode - Off- Audio System Prioritization - On- Sound Mode Sync - On- A/V Sync - Auto- eARC Mode - Auto- Digital Audio Out - Auto 1- Digital Audio Out Volume - Max- Dolby Digital Plus Output - Dolby Digital Plus- Pass Through Mode - AutoAtmos works perfectly with eARC Mode and Pass Through set to Auto (it says Dolby Atmos). But, 5.1 content does not play in Dolby Digital 5.1. It plays in Multichannel PCM 5.1.So, I turned eARC and Pass Through to “Off” and it says Dolby Atmos (DD+) which is a “lesser” Atmos from what I was told? But, 5.1 content worked and played in Dolby Digital 5.1.For example, here’s a Netflix show when the eARC and Passthrough settings are Auto. - Stereo PCMHere’s the same Netflix

While watching movies and shows the music is too loud and the dialogue too low…

Hello ,  I’m have samsung Q7 Series TV, and I also have  Apple TV connected to my TV. I have bought Sonos Arc, Sonos Sub (3.1) and sonos era 300. I have installed like few days back. My issue is I couldn’t able to hear quality sound and my Surrounding speakers are not working as expected. Do I need to do any settings on my TV. In sonos app it’s showing TV is connected to TV Stereo PCM. No really understanding what is the issue.  Any suggestions is much Appreciated. Thanks 

Beam works with everything else except Hulu app.

I paired Arc with a pair of Era 300. I’d like to add a pair of Play1 as additional surrounding speakers. Can I add two pairs of surrounding speakers with Arc?

HiI see that there are several people with different issues on Apple TV 4K → Sonos so sorry if this has been answered elsewhere.I have an older LG OLED that only has ARC and not eARC support so that is why i bought the Nedis product which seems to be the same as the Orei one.When I connect my apple tv through this box the sound cuts in and out a couple of times per second it seems and app shows PCM 7.1. I also have a chromecast ultra 4K and a nvidia shield pro and when using these as inputs for the same sources Netflix/Apple tv+ etc sonos arc performs perfectly with dolby atmos displayed in the sonos app.Is there a general issue with apple tv 4k directly communicating with a sonos arc ? I know the common setup would be with an eARC supported tv in between but I would think the box would do the same job as the tv - transferring lossless Atmos to the Sonos Arc.I have tried having the Apple TV connected to the Tv and the Arc connected to the tv then I get sound not cutting in and out but

Hi, Was thinking about buying the Ultimate Immersive Set with Arc as I’m amazed with it’s sound, but my room configuration would mean that my left wall would much further away that the right wall, like 4m to the left from the rear left speaker and 80cm-1m for my right speaker.Would this cause a major drama in atmos effects etc?I’m assuming it’d be a major problem, but is Sonos smart enough to cope? Oh, and also the ceiling is 3.5 meters high. 

I have an outdoor TV with and HDMI cable run through brick to my current receiver.  Trying to connect a Sonos Amp Gen 2 with this cable.  I am looking for a converter to connect to the opposite end of the HDMI cable and plug into the Sonos Amp Gen 2 Analog Audio cables.  It will be next to impossible to just feed audio cables through this brick.Can you recommend a splitter/converter in order to make this happen?

Sonos beam will not work at all on occasions. When it does work I cannot control the volume. What can I do?