Home theater

I have the arc, sub (gen 2) and 2x era 100 in the rear. trying to perform trueplay for first time. I receive an error before it even starts (see below). I'm using iOS 17 tried on ipad  pro, iphone 11 and 13 same error. This happens before the first part of the process is completed like it doesn’t get to the part where it asks for phone to be rotated, and I can't seem to figure out why. Only getting as far as pick the sitting spot then next I get true play errorWhen I cancel and try again I always get the same error.Has anyone else seen this issue and been able to resolve?

SetupTV: Samsung TU8000Soundbar: Beam (Gen 1) with 2 Sonos One Speakers4K player: Samsung UBD-K8500So I bought this 4k player especially to convert the sound of all my Blu-rays to Dolby Digital 5.1.But in the last week, this has stopped happening. No settings have been touched at all, and no wires have been removed or changed. The discs that used to play sound, no longer do. PCM 2.0 seems to work, but my 5 channel setup has disappeared overnight.Is this a known issue, or am I gonna have to do another expensive upgrade?

I’ve just got a Sonos Beam gen 2 and want to build surround sound with it. My first addition will be an Era 100. I know it would be ideal to add a pair but for the time being I’ll have just one. A review I read suggests an individual Era 100 can be added as a stereo pair. Is this correct? Thanks.This What Hifi review infers just one Era 100 can be added as a paired speaker to a Beam gen 2: “The Era 100 is more powerful than the Sonos One, too, and can pair with the Sonos Arc, Ray and Beam Gen 1 and Gen 2 soundbars to work as part of a home cinema set-up. You can also pair two Era 100 speakers to work as a

Hi all,A few days ago I bought a SONY XR-75X95L to replace my old SONY KD-55XD8005. On the KD-55XD8005 I could listen to SACD format CDs (UBP-X800M2 and the SONOS Arc / 2x Sub -Gen 3 / 2x One -Gen 2 ) perfectly, but with the X95L I can't listen to anything. Checking on the internet I have read that the SACD format has a very strict form of copy protection and requires the TV to play / pass it on, it involves a "chip" in the TV and very few have it. could this be the problem?Thanks and RegardsAngelo

My Arc has been having issues with connecting to my Samsung TV.  Prior to switching to the Samsung, I had a older Vizio.  The connection issue happened with the Vizio as well.  I would just unplug the HDMI and/or unplug the Arc and the audio would come back.  That is not the case with the Samsung.  The option for Home receiver Audio output on the TV goes away. Also, I do use a Nvidia Shield for my content. Is this a cable, TV, or Arc issue? I have replaced the HDMI and seems to still happen. 

 Advice needed.I currently have an Arc (behind the camera) plus Gen 2 sub (behind the couch) plus a pair of One surrounds on stands (shown) and just upgraded the One’s to Era 300 (which arrive tomorrow).   The floor displays what happens when our dog gets a new squeaky toy.   The right side is open to the dining room with a wall maybe 12 ft away. Right now when I tune the system I sit in the middle of the two surrounds for the initial settings but when people sit next to either surround it is too loud with the surround by their ear.   I also bought new stands for the Era 300’s but now I’m wondering if I should wall mount them.   I’d rather not. I was also thinking of moving the couch toward the TV a bit (maybe a foot) but the better half will strongly object. Anyone have a similar

I am setting up an outdoor theater with the intention of creating a 4.1 surround sound experience. Both front and back channels will be powed by two separate Sonos Amps connected through ethernet but in two separate locations from each other. One will be in my house and the other to our Gym that is 50 feet away from the main house. Both Amps will be powering separate pairs of JBL Control 25 speakers. My subwoofer is a JBL SB 210 powered by a Crown XTi 4000 amp. My subwoofer will be located under my deck and will need to connect to my rear channel Sonos AMP VS my front channel amp. My question is. Will I be able to get the same full cinematic bass signal from my rear channel amp as I would if it was connected to the front channel AMP. Or… will I only be getting the bass signal from what ever was mixed for the rear surround. I would like the full bass experience without needing to trench 50 feet of speaker wire just to connect my sub to my front channel amp.

My set up of Sonos arc+port+Chromecast+JVC projector worked well untill recently.It started loosing and breaking up sound. Either arc is working without surrounds or the arc is going silent and surrounds work on their own.Tried resetting the system and refreshing the wifi connection. No improvements.Any ideas what could be the problem welcome!Thanks!

My Sony TV (77" A80CK series) is connected to an Amp via ARC, which works fine. It uses the on-screen External Speakers control for sound.When I set the audio output on "TV Speakers," it starts playing through the TV Speakers, but then a few seconds later it says "switching audio to external speakers" and it plays the audio only through the External Speaker, which is my Sonos Amp. The Amp doesn’t seem to relinquish control back to the TV. I’ll say that for a few months it worked just fine. Seemed to stop working after a Sonos autoupdate - I since switched off auto updates and now only manually update Sonos.I’m going to setup an old receiver here instead of the AMP to test it. Has anyone tried this? I doubt this is an issue with a normal amplifier but I’ll find out. My current workaround is to unplug the HDMI cord to the AMP, but I’ll likely need to add an HDMI splitter. We need a discussion on this and Sonos ne

I have an LG OLED C1 Tv (2021) and just bought the Beam Gen 2.  The sound is great but the Magic Remote with the LG doesn’t control the volume of the Beam.I connected the TV to the Beam with HDMI-ARC.   I’ve tried with the Universal Remote set up but that also doesn’t work.  I’ve tried turning everything off and unplugging but doesn’t work.Has anyone had luck controlling volume of the  Beam Gen 2 with LG’s Magic Remote while connecting with the HDMI-ARC connection?  

Hello there!I would like to ask to anyone knowing about the setup that I intend to have.My setup would be as follows: 2 Sonos  five working with a projector connected to either an Apple TV or a fire tv cube.The questions are how do I connect the stereo pair to either of the systems?would there be delay playing movies?For the 2 sonos to work as a stereo would I need to have the sonos port to connect the directly via cable to the projector?should I connect both Sonos via Ethernet cable to the internet? thank you so much   

Apologies if this has already been covered.I’m considering a purchase of the Sonos ARC but currently have a projector with AV Surround set up.My current A/V amp has an HDMI ARC out, would that work with the Sonos ARC?

Salve a tutti, recentemente ho acquistato un prodotto ricondizionato Sonos e sono interessato a conoscere il processo di ricondizionamento. Vorrei capire quali passaggi vengono seguiti per garantire che i prodotti ricondizionati siano affidabili e di alta qualità. Grazie in anticipo per le vostre risposte!

I renovating a new house and plan to install a Samsung Frame TV. I want upgraded TV sound, but don’t want a soundbar. I will have Sonos Amps hardwired to various speakers throughout the house, including a pair of in-wall speakers near the TV. I would like to be able to push TV sound through these in-wall speakers, and still be able to drive music through them from one of my Sonos Amps (but not at the same time of course). I have no idea how to set this up. Any suggestions would be greatly appreciated.

My Arc volume while watching  tv suddenly needs to be turned up a lot on my television in order to hear it. When I play music from it and the surround speakers it plays at normal volume. Any suggestions on how to fix the volume while watching the television 

Hi all.Just joined this forum. I’m hoping someone can help with my question. I am about to embark on a home renovation project. I have a Sonos Arc that I want to be able to switch between either a Samsung OLED TV and a BENQ W1800 4K projector.The TV and projector both have eArcWould i need some kind of device to switch between the inputs to the Sonos Arc?

How do I connect a second rear speaker

Hi there,I’m after a bit of help. I’ve got 2 questions -I’ve just set up the beam (gem 2) with my 2022 LG G2 TV via HDMI ARC etc, It doesn’t play in conjunction with the tv speakers, is this normal? I’ve followed all the instructions and it looks like it plays through the tv or the sound bar. If this is possible, does anyone have any suggestions?    if the hdmi is running from the hdmi arc input, is there a splitter that can be used in order to run one hdmi cable into a PS4 and another into the Sonos beam? Will this reduce the sound quality? Appreciate if one could be recommended.Thanks in advanceAsh 

Hi, i have an older LG tv. No HDMI ARC on this one.  I have an OREI HDA 912 set up. Have my tv receiver connected to HDMI IN. I have HDMI OUT connected to the tv. I have an optical cable plugged into the Beam and OREI.   I can get picture, but no audio.  That said I have had audio before, using another audio extractor and it worked consistently. That set up was using an amazon firestick instead of the tv receiver.  Since exchanging the firestick for the tv receiver i have had audio working using both the old extractor and the new OREI i just got. However i loose the audio eventually. For example, turned the tv off last night, beam audio was fine.  This morning i have no audio. I have no idea how to test for audio and can’t seem to reverse engineer the set up that produces audio. last night was the first time i used the OREI. It didnt work at first but i slowly changed from TV to Bitsream to LPCM. I gave up after a while and left it on bitstream and it magically started

Greetings all… This topic may have been covered, but i haven’t been able to find a clear answer. I have an Onkyo receiver connecting to a Samsung TV. I have multiple HDMI sources (Firestick, Sony Blu-ray DVD and DirecTv) connecting to the receiver. I understand I cannot connect any wired speakers to the receiver, I would like to use it as a AV switch.What would be the best way to connect these devices together? 

Hola, tengo una sonos arc con el sub y dos one sl, en las peliculas con dolby atmos si que se escucha espectacular pero con la tv normal o el futbol los altavoces traseros no se escuchan solo se reproduce por la arc, en la app tengo activado el sonido envolvente y todos los altavoces están agregados a la misma sala, como puedo hace que el futbol o la tv se escuche por todos los altavoces? 

i am getting millisecond audio dropouts/disturbance when my sony x900h is on playthrough set to auto. happens with whatever i am playing. streaming or cable or 4 k player. when i turn pass through to off play perfect. no dropouts.  i have a sony x900h. and attached to tv with optical cable to playbase and a sub and two ones.  attached to tv thru hdmi are a apple 4k tv a optimum cable box nintendo switch and a 4k blu ray player  changed optical cable and hdmi cables. please help. thank u

Hi all  I’ve had a playbar and sub set up for a few years now and have decided to upgrade the playbar to the arc, however I have noticed the music play back on the arc is not as good as the playbar was, the Dolby atmos works fantastic and can’t fault it, I just feel that if I had known the music playback on the arc was not as good as the playbar I would have not upgraded, I just kinda thought music play back on the arc would be as good if not better than the playbar. I suppose it’s just a case of getting used to it and using the playbar in another room in the house. Does everyone else think this or is it just me?? 

We have a Beam and Play:3 speaker in the same large room. When they are grouped together playing music, (streaming spotify for example) both sound perfectly in sync and great together. If you were to play the TV audio through the same speakers, all of a sudden are not in sync anymore and it sounds like an echo in the room where you have to make a point to turn off one of the speakers. This isnt set up as surround sound either, all speakers should just be playing the same.Why does it work perfectly on music but not when playing TV audio. I don’t see anything that you can do to fix it in the settings, am I missing something? 

I have an SVS SUB LB PB-16 Ultra.  I want to continue to use this Sub but the Arc does not have a sub out of course.  Can I Connect(Bond) the Arc to the Amp wirelessly and use the Sub Out on the Amp JUST for my Sub?thanks