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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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  • 36,230 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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7031 Topics
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streetsrulyContributor II
asked in Home theater
What should height effects sound like on the Arc? and how to tilt it?

Should they sound like they are directly above the listener on the couch? or should they sound like they are coming from above the the TV/soundbar?I watched Roma(Atmos confirmed in app) during the forest fire scene, and played with the height volume. It definitely made a difference in terms of sonics but I could mainly place the sound, not directly above my head, but more above the TV towards the ceiling. I didn't get a feeling like it was directly above me or around me in a 360 effect.My sound bar is on a media unit. The top firing drivers are not obscured by anything. The bottom of the sound bar is 6ft 4 inches from the ceiling which is flat. My listening position is approximately 7ft 8 from the soundbar.Peter Pee's arc placement video says I may need to til the rear of the soundbar forwards by an inch, to fully optimise the height channels. Has anyone else done this? if so, how far do you wedge something into the back of the Sonos to raise? i.e where should I be measuring the inch f

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Arun VijayContributor I
posted in Home theater
Arc behind seating?

Dear friends,I am attempting to connect my Arc with the projector in my entertainment room which are at two ends of the room. I do NOT want to cut my ceiling to hide the cables. Question: What are the consequences of setting the Arc behind my seating? Or can it ONLY be placed in front of the viewer? Thanks!

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StargalContributor I
asked in Home theater
5.1 set up in an open plan room with wet UFH

Hi We have a 5.1 set up with a 1gen beam and 2 sonos play in our front living room. We are creating an open plan extension and looking to create the same (or better) in the TV area (which is the wall with the 2 single windows). The floor will have wet UFH and I assume I need to cable in power to middle of the floor to have power sockets for each speaker. Thinking double socket to live under sofa (which will be an L shaped sofa. I’ve attached floor plan and also looking to how this should tie in else where. We will get an Arc and we have several sonos 1’s that could be used for rear speaker. Considered using ceiling speakers for atmos instead of 5.1 set up. I’d love some advice on set up for all open plan area inc dining and kitchen. I’m also thinking of finally adding a sub as no attached neighbour on the media wall. All advice welcome as I;d like to ensure I get the cabling right for contractors and take advantage of black friday deals before my other half says we cant afford them!   

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TFM23Contributor II
posted in Home theater
Spotty volume control reception / control between Arc and Amazon Firestick remote - only works upside down

Controlling volume on my Arc from my Amazon remote is often spotty, sometimes no reception.   I usually have to turn the remote upside down to get reception.  I have changed the batteries and re-paired often.  Re-pairing seems to help but only a short time (only a few hours) before reception degrades again. Is anyone else experiencing this problem?  Any fixes?       

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SchlagdogTrending Lyricist I
posted in Home theater
How many years till sonos fixes the loud pop and shutdown with Atmos???

I see this problem has been reported for over a year and no fixes still. I can’t even listen to Atmos music on my appletv or use it to play atmos movies because of the super loud pop and shutdown. This has been a know issue since back in 2021. I read no fixes at all on the forum. Just tried to listen to a new Atmos Remastered album and it sounded like my Arc blow up then shut down. On top of that I’ve never heard a single sound come out of the top firing speakers on it using atmos on any other app that plays atmos.  At this point I’m unsure if the Arc even plays atmos content at all. 

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EnigmaticsoulContributor I
posted in Home theater
Arc popping noise

Ive had my arc for a few months now.  Today I was playing xbox and a sudden loud pop happened then my audio left. The sound eventually returned.  I'm considered about any speaker damage or electrical damage.  

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Jomo35Contributor I
posted in Home theater
Sonos Arc loud pop then audio loss

I’m still getting this issue if my Apple TV is set to Dolby Vision, which is confusing since the Arc goes through my Sony TV & not my Apple TV box? Looks like it’s been an issue for a while? Come on Sonos can you sort it oot? (As they say in Scotland😃)

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mrchezemContributor I
posted in Home theater
Beam (Gen 2) loud pop and loss of audio

My Sonos Beam (Gen 2) frequently makes a loud pop sound and then loses audio and restarts when playing Atmos content. My connected equipment is an AppleTV 4K (2022) and an LG OLED C2. All equipment has the latest firmware updates. Disabling Atmos does not seam like a reasonable fix since Atmos sounds is an advertised purpose of the Beam (Gen 2) and why I upgraded. Are there any things to try to resolve the issue?

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ShaunpkContributor I
asked in Home theater
Sonos Arc - Loud bang

HiHad my arc just short of a year and tonight I turned on my xbox series x I use to watch bluerays, it was sitting on the dashboard and suddenly there was a loud bang and it was like the arc rebooted. A quick Google suggested this may be a known issue but for my own sanity I ran a diagnostic report and contacted sonos for a health check on the arc.According to the sonos agent they could see an amp fault "I see. I can see that your Sonos Arc is having an Amp Fault. And for this one, we just need to reboot the Sonos Arc. Just unplug it to the power outlet and plug it back in after 10 seconds. Then observe if the Arc is still producing the loud pop noise so we can further isolate the issue."I rebooted the arc and sent another diagnostic and he said it was clear. But I'm know wondering if I have an actual hardware fault and I don't want to just leave it for it to eventually break. Any advice welcome 

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af206Contributor I
posted in Home theater
Arc - Loud pops with Atmos on Xbox Series X

I’ve been enjoying my Sonos Arc and Sub with Xbox Series X for 28 months with awesome sound and no issues. This month, I upgraded to a new TV that supports Atmos, and added a pair of Era surrounds. Since enabling that, I hear frequent (daily) loud pops from my Arc. This happens while playing Atmos games; it hasn’t occurred while using streaming apps. After each pop, all audio is lost. Normal sound is restored after restarting the Xbox Series X and TV.Is this causing or risking damage to my equipment? How can I prevent this while still enjoying Atmos sound? 

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CreatierContributor I
asked in Home theater
Sonos Arc - Loud pop and complete loss of audio

I have the same - or at least a similar - issue as many other customers describe in the community.I experience a sudden very loud pop that sounds like a huge short circuit in the Arc, then some small pops crackling and a complete loss of audio. The led turns orange on the front.Power cycling the Arc gets it out of the bricked state, but only until the issue happens again. Can confirm that it happened with Dolby Atmos audio content from media player on the TV.Setup is Sonos Arc and 2x Sonos ONE surround setup. Connected to Philips OLED 65OLED806/12 on  eArc port (port 1) with HDMI 2.1 certified cable. System diagnostics collected while the Arc was not in zombie state did not reveil anything weird according to Sonos support.I found posts going back 3 years that report this same issue, and have found no other proposed solution than “disable Dolby Atmos” and that it might have to do with the Atmos container.While support has been friendly, they claimed to be unfamiliar with the issue. So f

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simongreenwoodContributor I
posted in Home theater
Home cinema - Beam + Sub (Gen 3) - rear speaker recommendations?

Hi, going to buy a Sub (Gen 3 ) to go with my Beam (v1) - any suggestions RE: rear room speakers ?

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MakistosContributor I
posted in Home theater
Would Era 300s work in this space as surround speakers?

My entertainment space is rather limited, around 3.5x3m currently having an Arc and Sub gen3. It would be nice to have a pair of Era 300s as surround speakers but I’m not sure if they would work in this space. Especially as I need to keep the shelf on the wall (I can move it but it has to be on that wall). This is the space, would it make sense to get those speakers here and if so, how should I place them? 

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simongreenwoodContributor I
asked in Home theater
Beam(first version) will it work with Sub (Gen 3)?

Q1. Beam(first version) will it work with Sub (Gen 3)?Q2. Is the Sub completely wireless other than power?  

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lobo32Contributor I
posted in Home theater
Stereo PCM

I have a Sonos Arc and two Sonos Era 100s. I recently set up the Arc soundbar. I set my 60” Pioneer KURO plasma digital output to Dolby Digital.  I am only getting stereo PCM on the Sonos Arc/app. Shouldn’t it be showing Dolby Digital?Help!!!

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BuffalowaterContributor I
posted in Home theater
SONOS ARC HDMI

The HDMI cable will not stay in the sonos ARC. Anyone else find a solution? 

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EriksatieAvid Contributor I
posted in Home theater
Love & hate with trueplay

More hate then love at this point… I find it really unreliable and inconsistent. It gives me different results every time I run it. And even different results with different devices (I have an iPhone 12, an old iPhone 6s and an iPad).I have the beam 2, sub mini and ones as rears. With 4 speakers and Atmos audio some kind of calibration is really needed. More speakers = more things that can go wrong with timing and eq issues.The goal of Trueplay is to neutralise the influence of the room and give you the most standard sound. But what standard are we talking about if every time is different? How can it be trusted?After doing Trueplay I use some sound tests to check what’s happened and more often then not some further adjustment is needed.And it’s also buggy: why rears speaker distance is set to maximum distance while it’s not true? It introduces audible delay that you can notice with an appropriate test.I’m thinking of ditching it totally, and I would do it if manual control would be mor

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StreetTuffContributor I
asked in Home theater
turntable with home theater set up.

I just got the arc, 2 era 300s and 2 subs.  Can I add a turntable with a line in to one of the eras? Anyone pulled this off?  

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RyguyContributor I
asked in Home theater
Sonos sub stuck on "Adding Sub. This may take a moment..."

I’ve recently moved and switched wifi’s. Connected my Sonos ARC just fine, and was able to connect the Sub to the app and wifi.The issue comes when I attempt to pair the Sub with the ARC. It will be stuck on “Adding Sub. This may take a moment...” and does not ever finish. I have called Sonos tech support multiple times to no avail. Please help.

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TFM23Contributor II
asked in Home theater
Lose sound from ARC soundbar from streaming content thru LG Oled TV

Randomly lose sound when streaming through by LG Oled TV.   

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mswlogoContributor I
asked in Home theater
HDFury Arcana, ARC, Apple TV 4K (Gen 3) and LG OLED C6 (2017) Settings

I just setup HDFury Arcana, ARC, Apple TV 4K (Gen 3) and LG OLED C6 (2017) and it’s all working with little fuss.I’m on 0.87 Firmware on ArcanaIt’s a little glitchy when it all powers on though, but it’s works so far.Using Logitech Harmony which is hanging in there.I had set “Sonos ARC” under Audio Settings on the Arcana and that caused no sound, when I put it back to Auto it worked. Maybe I didn’t wait long enough, because hand shakes are slow and glitchy.So Everything is set to Auto on HDFury (same as Factory Reset, no changes)Sonos App is showing Dolby Atmos or MultiStream PCM depending on Content.Is there any settings I should change on Arcana for a smoother startup.I’m a Little concerned with comments of users saying it’s too glitchy and they ended up removing it.I don’t mind a bumpy start up, as long as it consistently works.When powering on, I might see Video, no sound, then it goes black for what feels like a long time, then sound comes on, then Video. That sort of thing. Feels

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MasterTrollAvid Contributor I
asked in Home theater
Sonos Beam Gen 2 issue with LG C9 running direct from Laptop using Dolby Atmos

Audio is cutting out like a blip, not completely silent. Just enough to be annoying. I’ve tried resetting the beam. Changing out all the HDMIs. Media PC set to Dolby Atmos for home theater in Windows 11. Shows Atmos in the app. Not sure what to do at this point .

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AlabamaContributor I
asked in Home theater
ONE SL

Hey folks. I currently have a Sonos Beam Gen 2 and a mini Sub for a medium sized room. I was thinking of adding a One SL (not a pair). Would this make much of a difference and improve the surround sound? Cheers

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GuitarSuperstarLead Maestro
posted in Home theater
Initial Impressions: Era 300s vs. Play:5s (Fives) as Surrounds with the Arc

Previous setup:Arc + Sub (Gen 3) + Play:5s Room dimensions and layout:20’ long x 13’ wide with an 8’ tall ceilingThe Arc is located on the 13’ wall on a 2’ tall media console. The surround speakers are placed on speaker stands in the corners of the opposite wall on each side of the sofa angled towards my main listening position. My main listening position is a giant Jaxx Saxx (bean bag) in the center of the room about 8’–9’ from the Arc and 8’–9’ from the surround speakers. I can hear the height channel audio from the Arc loud and clear from this listening position. What I watch/listen to:I listen to A LOT of music in Dolby Atmos and 5.1 on both physical media (Blu-ray, DVD-A) and streaming (Apple TV 4K). I also watch a lot of films in Dolby Atmos and 5.1 on Blu-ray and streaming. I own multiple Dolby Atmos and DTS demo discs on Blu-ray to test with. Play:5s as surrounds:I have been using a pair of Play:5s as surrounds with my Arc + Sub setup for the last 8 months and have loved it. Ma

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AG43Contributor I
asked in Home theater
Using one Era 300 speaker as a back speaker in our home stereo set up

Hello. Running power to my upper back wall in our living room for 2 Era 300 speakers is going to be a bit of an issue. The back of the back wall is an upstairs bedroom so this prevents us from putting the electrical outlets where we want to without ripping out a lot of sheetrock. With that said, can I use only 1 Era 300 speaker for my back speaker and it upgrade my overall sound? It can be set in the middle of the upper back wall. Are there any limitations with configuring this type set up in the Sono App? Thanks in advance.

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