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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,276 Topics
  • 32,200 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6276 Topics
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timprestonContributor I
asked in Home theater
Sonos Base volume level keeps changing

We have found the base volume level keeps changing.This is both from TV and Spotify 

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1 year ago
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SimonSpContributor I
asked in Home theater
play5 gen 1 not connecting

I just moved my router and Sonos bridge to the other end of the house, we have a wifi point near the Sonos speakers but the right hand speaker is a long way from the bridge. The right hand speaker doesn’t seem to want to connect to the system. When I try and connect a new device it says there are none, the app has the left speaker plus ? in the Sonos room which had both. There is a beam next to the right hand speaker working fine. Can you reset everything somehow? The app on my iPad may have updated also, is this the cause of the problem? It was all working before my modem was moved,any ideas? 

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Airgetlam
1 year ago
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coolycarrotsContributor I
asked in Home theater
Can you connect an amp, ray, and sub mini in a single room?

I am trying to connect an amp, ray, and a sub mini all in the same room wirelessly, but every time I connect the ray or amp, it just makes a new room, but I want it all to be all connected. Any help?

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1 year ago
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AdamosTomatosContributor I
asked in Home theater
Which speaker setup should i set in games?

I’m unsure which is correct here.I use XBOX series X with ARC, sub and two one SL.XBOX series X outputs Atmos by default but ingame i can choose between these:Default, stereo, quad, 5.1, 7.1 and Pro Logic.What is correct here?Does Default option ingame use Atmos or should i set 7.1 and then XBOX outputs ATMOS from that setup? This is confusing me.Also, is my setup a 7.1 setup or a 5.1 setup?

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1 year ago
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EruvatarContributor I
posted in Home theater
Audio cuts with Beam Gen2 + 2x One SL

Hello,I purchased a Sonos Beam Gen2 with 2x ONE SL two weeks ago.The Beam is connected to my LG C1 via HDMI earc, with earc enable and passthrough + bitstream set. Everything was working fine until a few days ago, I noticed some random audio cuts when using the PS5 (1 or 2 per hour).I have set the following settings on the PS5: AC receiver, 5.1 and PCM. I spent all the week trying to figure out a solution:- Disconnect and reconnect all devices one by one (LG, PS5, Beam etc.)- Connect ONE SL via ethernet to my router- Switch the HDMI port of the PS5For the record, I use the HDMI cables that came with Sonos Beam and the PS5.After all this testing, I noticed:- I had no sound on the PS5 with the PCM 5.1 signal: I had to switch to 7.1 or Dolby/DTS to get sound again, or I had to restart my TV.- The audio cuts now occur every 30 seconds on the PS5.I decided to reset my LG C1 and reconfigure everything, since:- I no longer have these cuts every 30 seconds on the PS5 but I haven't played a lon

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Corry P
1 year ago
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ING DiazContributor I
asked in Home theater
How to connect Sonos amp to An outdoor tv on my back yard 40 feet away from the amp?

Hello everyone, I have 2 sonos amp and 4 outdoors speakers, 2 speakers on my deck and 2 speakers on my outdoor kitchen, I just bought an outdoor tv (55’’ Samsung Terrace outdoor tv) and i don’t know how to connect the amp to the tv using HDMI because the amp is located indoor about 40/50 feet away from the tv that will be outside on the outdoor kitchen, anyone has an idea how to set it up? do i need an HDMI extender with cat6 cable? or sound bar to keep it outdoors? how can i set it up properly? 

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1 year ago
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AZ-JoeContributor II
asked in Home theater
Sound from DirecTV into Sonos

Trying to get sound from DirecTV into my Sonos system to put in any room.  The old DirecTV had analog out that went directly into my Sonos Connect.  The new box doesn’t have that.  I split (1x4) my HDMI signal from the output of a Denon Amplifier to 2 Samsung TVs.  I tried to take a 3rd HDMI into my Sonos AMP but I get no sound.  Is there a way to take the Digital Coax or TOSlink from the DirecTV box into the Sonos Connect to distribute that audio to my Sonos system?

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106rallye
1 year ago
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CpocpoContributor I
posted in Home theater
no sound in surround speakers with.5.1

I have connected arc - sub mini + 2 sonos one sl.In dolby digital 5.1 there is no sound in surround  spearkersMy tv is sony xh90Sound is in dolby digital  Any idea?

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1 year ago
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CT YogiContributor I
asked in Home theater
Vibrating noise in the Beam when streamin the Mandalorian

Two days into my new Sonos Beam Gen 2, and now notice a vibrating sound that starting occurring when ever the heavy background music in  The Mandalorian starts playing.is there a way to stop this vibration?

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Airgetlam
1 year ago
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corrpelContributor I
posted in Home theater
sonos voice cec controls

Hello,Here is an ideea that i think can be implemented.Use sonos voice control to control tv cec, like play, pause, rewind, next video etc.Can this be done?Thank you.

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1 year ago
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ed.jContributor I
asked in Home theater
Ray sometimes starts playing music by itself

I have a Sonos Ray attached to a TV. I use it as a TV soundbar, and also to stream music to over DLNA.Sometimes, when the audio from the TV stops (either through being turned off or paused for a while), the Ray starts to play music that was in the queue.I use Android (BubbleUPnP) to stream music to the Ray, but the app is closed and not running when this happens.I have turned…TV Autoplay ON Media servers OFFThe Ray is connected via WiFi.Any ideas??

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Corry P
1 year ago
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stevemgAvid Contributor I
posted in Home theater
HDMI/ARC

I’m not able to connect my ARC to the HDMI port on TV as it’s on the rear of tv but it’s on the wallis there another way to connect to tv ATM I have the play bar connected with optical lead can I get an adapter for it to go to HDMI TY

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1 year ago
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ScottKentContributor I
asked in Home theater
Amp not working with Playbar

I have 2 sets of Sonos architectural in ceiling speakers connected to 2 Sonos Amps in 2 separate rooms.  In one room I have a Sonos Arc and was able to have the ceiling speakers attached to the Amp get set up fine as surrounds.  In the other room I have an old playbar and was trying to set up the other Amp as surrounds with the playbar.  Got it setup and seemed to be working fine for a few minutes and then noticed that system said it could not fine the Amp.  Nothing in the app seemed to work to get the Amp to reconnect but playbar itself remained working.  Tried to take the Amp off as surrounds but system still would not find the Amp again.  Had to hard reset the Amp and setup Amp again as standalone speaker.  Tried second time to setup as surrounds and same result only Amp became disconnected almost immediately and had to do hard reset again.  Realize the playbar is a bit older and amp is brand new but seems others have gotten amps and playbar to work together.  Any suggestions on thi

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1 year ago
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eloy_ftwContributor I
asked in Home theater
Made a Home Cinema with a SONOS Ray and two Symfonisk speakers

I have a Samsung UE48J5200AW TV and an Apple TV 4k as the titlte, I want to create a kind of home cinema with surround sound but not too far out of budget. I would like to know if combining both the soundbar and the symfonisk speakers I could get it.

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Airgetlam
1 year ago
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Victor87Contributor I
asked in Home theater
How can i play music from tv to a sonos immersive set

I recently bought Sonos Arc , Sonos sub gen 3 and two  era 300. How can I play music from TV without Sonos app?Thank you!!!

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1 year ago
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Jimt42Contributor I
posted in Home theater
Sonos ARC eARC connected music control does not work

Remote control will not control SONOS played music volumeFrom everything I have read I went two steps forward and one step backwards.  I had the playbar and LG OLED55E6 connected via Optical.  The remote volume controls worked for the TV and for offline music when the TV was off.Upgraded to a new LG OLED65C3 and Sonos ARC. The TV and ARC work beautifully together.  However now I understand there is no way to control the ARC for music volume via the LG Magic remote.  Yes I can ask Alexa to adjust volumes but it sure was nice to grab the remote and turn music volume down when the phone rings or company is in the room .  Now I have to scramble for a phone or command Alexa to control the volume.Not sure why SONOS did not engineer a way for a RF remote to work via CEC and direct when CEC is inactive. 

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1 year ago
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MadyfaceContributor I
posted in Home theater
Sonos Arc work only with sound PCM

I allow myself to contact you today because I have a problem, I have a Panasonic Viera TX-L47ET5E television, with an Nvidia Shield tv pro (Android) and a SONOS ARC sound bar.When I plug the soundbar into the HDMI ARC port and I check on the SONOS app I have a display that shows the stream is PCM Stereo and the result is the same when I connect in digital optical, can you help me please ?

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1 year ago
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Jkohler561Contributor I
asked in Home theater
playbase lags

Been having an issue with my play base lagging from the picture. Slowly gets worse and worse the longer I let it play. I even connected to my tv through Auxiliary cable to try to rectify issue, but still continuing. Tried restarting tv and play base, didn’t fix it. Anyone else encounter this issue?

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1 year ago
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stevemgAvid Contributor I
asked in Home theater
surround sound

I currently have a play bar which will be replaced tomorrow with the arc I have gen2 sub2x rear play 3.  After reading the play 3.  R now old should they be replaced if so with what.  ty

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1 year ago
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AndyAGHContributor I
asked in Home theater
faulty Arc

Got my Arc 2 weeks ago.. after about 2 hours of tv the sound starts distorting, a tick sound every few seconds plus tv sound goes for a fraction of a second.. pause the tv & tick sound continuous… so this must be the Arc not the signal.. I’m using optical as the arc hdmi didn’t work when I set it up, plus the previous speaker was on optical & never had any problems…I’m really p’d off as I waited a long time for my Arc & Sonos customer service is nonexistent….Any advise appreciated…

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1 year ago
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usersuomestaContributor I
asked in Home theater
sound difference - streaming vs bluray

HiDoes Sonos have different ”settings” for sound when the source of sound is different?When I stream music (stereo) from my Plex server (24/48) the music sounds fuller than when I burn the same music to bluray disc and play it from there. When playing from bluray the surround speakers do not play with same level as when streaming from Plex. Also the user interface on ios app is different - the enhance speech option is available. From the app I can see that Sonos receives TrueHD stereo from bluray so sound is not degraded somewhere in the middle. 

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106rallye
1 year ago
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Rich KawasContributor I
asked in Home theater
Sonos Beam will not Connect to my System

Sonos Beam will not connect to my system. I did a factory reset on the Beam, attached to router with a cable . It gets recognized. I then unplug the Ethernet cable and it doesn't connect. I have 3 Moves, 1 playbar, sonos 1 and a Era 100. No issues with them. Just the Beam

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Corry P
1 year ago
Neil25
Neil25Contributor I
asked in Home theater
Sonos Arc and Sony Blu Ray player

Good afternoon all New to Sonos, I’ve got an Arc and I’ve got it working with Sky Q and arc connects to HDMI 3 eArc input .. Sky is on HDMI 2 and Blu Ray HDMI 4 … sounds ok on Sky but no sound at all on Blu Ray.  I’ve ensured that Blu Ray is on same network as Arc .. looked at settings on Blu Ray (Sony BDP-S790)  .. can’t find anything more I can do .. any help appreciate here please  

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1 year ago
Geekboy
GeekboyContributor I
asked in Home theater
Atmos issue betwwen Beam 2 and LG Oled C7

My Beam 2 is only outputting as Stereo PCM and not Dolby Atmos. I’ve been through numerous discussions/instructions to find out why but drawing blanks. I have a PS5 and Sky Stream and have the Beam 2 in the HDMI arc (2) slot. My tv is an LG Oled55c7v.  Key settings - outputting to hdmi/optical set as auto and on. What am I doing wrong?

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Geekboy
1 year ago
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PshrmContributor I
asked in Home theater
Sonos sub gen2 underwhelming bass

I’ve added sub (gen2) recently to my existing Sonos system (playbar, 2X play1) and I don't hear or very little bass from sub if I set the sub setting to +7 and more.I have gone through the posts/questions here and none of the solutions provided, worked for me. Things I tried.factory resetting the sub and adding it to system multiple times trueplay active and without trueplay changing sub placement (playbar and sub are always placed very closely) restarting the playbar removing the surround sound and adding it again connecting playbar to LAN cable connecting sub to LAN cableThe sub is equally bad when playing music from Sonos app and from TV.What else can I do? any help would be appreciated. 

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106rallye
1 year ago
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