Home theater

I have Samsung tv and Sonos play bar. And play 1 speakers. They used to work perfectly as surrounds but no longer work. I just get garbled noise from the surrounds and in the app once the tv room shows 

I have the original Sonos Soundbar and a pair of original Play: 1’s and i’m happy with the set up. I also have an original Play: 3. I am considering upgrading to the Sonos Arc Ultra, a Sub and new Era 100’s as I’m purchasing a new Samsung Frame TV in the main living area but I wanted to understand whether a Sonos upgrade is worth it from a sound quality perspective. Any advice appreciated. I was looking at just the Sonos Arc Ultra but i understand the original Play: 1’s might not be compatible with the Arc Ultra. Not sure if thats entirely accurate. Thanks

Hi. My Sonos system doesn’t automatically turn on when I switch the TV on. The only way I can get it to turn on is to reboot my TV ( Sony Bravia). Any suggestions as to how I can rectify this please. 

Sonos Arc Ultra CalefacciónAcabo de comprar el Sonos Arc Ultra, pero llama la atención que se calienta mucho en la parte de atrás. ¿Hace demasiado calor para quedarse quieto? ¿Es esto normal? ¿Alguien con uno puede ayudarme a ver si le está pasando lo mismo, o debo pedir una garantía/devolución?No me parece muy saludable que mantenga tanto calor todo el tiempo. Continuaré investigando y verificando directamente con la marca para ver qué tienen que decir. Ahora no estoy seguro de si es mejor montarlo en la pared y que el soporte sirva como disipador de calor de alguna manera, o dejarlo en los muebles y el poco o ningún flujo de aire ayudará. Moderator Note: Google Translate- Sonos Arc Ultra HeatingI just purchased the Sonos Arc Ultra, but it's striking that it gets very hot on the back. Is it too hot to sit still? Is this normal? Can someone with one help me see if the same thing is happening, or should I ask for a warranty/return?It doesn't seem very healthy to me that it stays so hot

I have a pair of play1’s and a play bar. My system sounds beautiful, put im thinking of adding a sub.  My question is.  Do you think I would benefit from from it. 

I had a Beam Gen 2+ 2x Era 300+ Sub Gen 2 all paired and working fine. this week I bought a new Arc Ultra to replace the Beam. I managed to set up the Arc Ultra and Connect Era 300s and the Sub on the App. however, the Eras and Sub are not working - no sound when I play TV. Sound is only coming from the Arc. 

Hi there Just got 2 ERA 300 to play my surrounds with the Arc But got a problem when trying to sync pair the Sub Gen 2: it seems i can only pair the sub or the era 300 but not both. The sub is detected but when i try to add to either the arc or the room system, it saying added after a waiting time (2 or 3min), it doesnt show connected or paired (not assigned)Even doing factory reset with Era or Sub, same issue.People told me it might be the sonos app 2 that having hard time with android phone or it could be something else. Need help Thanks

Hi All,I have a new setup at home that is:Samsung OLED S95D (Dec 2024) Sonos ARC Ultra + Sub (Gen 4) + 2x ERA 300 (Mar 2025) PC with Nvidia 4080 Super and Windows 11 (Dec 2024)I connected everything as I think it should be connected: PC goes to one HDMI 2.1 port on the OneConnect Box from GPU Sonos ARC Ultra to eARC port on the OneConnect BoxUp to few months ago, the system was working flawlessly: I was able to see Dolby Atmos on my PC, the app Dolby Access was showing the configuration (for home theater the Atmos was enabled) and life was good. All of a sudden, probably after an update on the GPU, the Dolby Access stopped working. I can see that the system processes Dolby Atmos from Windows settings, but I am bot able to activate it from spatial audio settings.I tried rolling back GPU Drivers, installing new drivers,  switching HDMI ports but no chances. The spatial audio is gone.I also managed to reinstall Windows 11 (I upgraded my SDD) and I still have the same issue.Do you guys hav

I want to mount my pair of Sonos ERA300’s only once onto my rear wall which is against my sofa. I don’t want to be faffing around, drilling multiple holes into my walls to adjust their height so what is best : ear level, slightly above ear level, or higher?Has anyone tested different heights with their ERA300’s as rear theatre speakers and what worked best?Does raising the speakers up 30 cm above ear level make a huge difference>?Let me know what worked for you. Regards

When watching movies and tv, I have my Sonos setup so my two Sonos One SLs are used as surrounds. For music, I prefer to have them on full/stereo. When toggling the option in the app between ambient and full for music playback, there is no difference.I used to have the Playbar with this setup and this feature worked perfectly. I just recently upgraded to the Arc Ultra and the Sub 4. Since resetting my system with this new setup and have the Arc Ultra, Sub 4 and 2 One SLs, this feature seems to not work any longer. Is this most likely just a glitch in the app or something? I’m about to reset my whole system again and just try to setup from scratch to see if it solves it, but was curious if anyone else ran into this same issue. 

Is the above current Setup the right one or are there any other alternatives

I would like to buy a BEAM 2 soundbar.I’d like to redo my sound setup at home.Currently, I have two HomePods Gen 2. So I’m thinking of getting:1 Beam 2 soundbar2 Era 100 speakers Is it worth it? Is the sound really that good? ————— Je souhaiterais acheter une barre de son BEAM 2J’aimerais refaire ma configuration du son chez moiActuellement, j’ai deux HomePods G2 Et je souhaiterais du coup1 Barde de son beam22 Era 100 Qu’est-ce que ça vaut le coup ? Est-ce que le son est si bon que ça ?

Hello all – I have the Arc Ultra set up through my LG Oled55B6P HDMI ARC port. I have an odd issue where every time my TV turns off, if it is not on the ARC HDMI port the Ultra is connected to, the Ultra gets disconnected. The only way to get the Ultra to work again is to switch the HDMI port back to the ARC HDMI channel. For instance, if I turn on my TV after previously playing PS5 through HDMI port 3, it will not have any sound until I switch temporarily back to the ARC HDMI port (2). Then I go back to the PS5 and it works fine. Also if I then switch to another HDMI port while the TV is on after the Ultra is already connected, it also works fine (e.g. after playing PS5 I switch to the Chromecast HDMI channel (1) ). I’ve tried turning off CEC and that doesn’t work. Would appreciate any suggestions or fixes. Perhaps it’s an issue with the Arc Ultra not waking up? Thanks  

I have set up a new router and my Sonos arc will not connect via Wi-Fi it is impractical for me to use an ethernet cable I have uninstalled and reinstalled the app done a factory reset on the arc rebooted the router and it was still not connect.  

Hello all … quick question for the group. I am awaiting shipment of my Sub 4, which I plan to integrate with my Arc and existing Sub 3.  When I receive my Sub 4, place it, and power it on, I have a question…When I launch my Sonos app, I know I should be going to the room where I have my existing system set up and use the “Connect Second Sub” feature from within the room.  BUT, when I launch into the Sonos app, won’t it detect my new Sub 4 pretty much immediately and want me to set it up (via a pop up or something) -- before I even have a chance to navigate into my room?Thanks!

Hello everyone!I am still newer to Sonos and have a Beam Gen 2, Era 100’s, along with a Sub Mini. I am curious if using an SPL Meter is still recommended for my rear speakers or do I just let TruePlay do its thing and keep it where it at.I have heard that we need to use our ears more with these setups as it’s more room filling pseudo effects rather than direct. I tend to be a slave to the SPL Meter and making sure all the channels are level. Maybe I just need to change my thinking.Thanks for any input!

I have an Ultra Arc connected via Earc to my LG tv.  When I set up the Ultra Arc I attempted to have Sonos recognize my tv remote.  It wasn’t working in some aspects so I skipped it. The tv remote controls the volume coming out of the tv.  When I play music through via Alexa through the Arc, end the music and later turn on the tv, the tv remote for sound control is not working.  I can change the volume on the Sonos app.  I usually have to turn of the tv off to get control back. Is there a way to prevent this from happening?

Hi all, I'm possibly looking at grabbing Sub gen4, whilst they are on offer, but I have a question. I know the Sub and mini cannot be paired together.So,I currently have a beam and Sub mini in my living room, a few ones darted round the house and a pair of ones in stereo in my kitchen. Can I unpair the Sub mini, and reconnect it to my stereo pair for music And use the gen 4 with my beam? Occasionally I have music play though all my devices at the same time, how would this work with the mini and Sub gen4?Would it work? Thank you. 

Does adding a Sub 4 impact the experience much more than what i am getting from the current set up of Sonos Arc Ultra and 2 Era 300

This is so, I work installing sonos at homes something like "distributor" I have a problem with a client that when trying to connect his sub mini to a beam (client has 2) does not work It connects but to the seconds it appears that it is not connected. Technical Service told me that it is something about the proxy but they have not answered me about what should be done. Has it happened to anyone else?

As the title suggests - I strongly suspect my 3 year old Playbase’s WiFi card has given up (I know how common this issue is/was). It has gone from the app and no amount of un-plugging from the wall, or re-booting the router helps. It is used in my bedroom as a standalone TV speaker and to be honest, that is all I use it for. It still works with the TV and luckily I had programmed the TV remote to control it and had the bass and treble levels all set up as I wanted it.From my understanding of searching the web, Sonos no longer replaces these like they once did and only offer a money off coupon upon the return of said Playbase.So my question is, I assume it will continue to work totally fine with the TV via the optical cable and therefore I should not worry about the lack of connection to the internet? If that is the case, it’s better for me to just keep it rather than spend money on another speaker that will only ever be used with the TV upstairs.Oh and to add - it does not show as conn

I had to update the app and now my Arc and TV won’t connect, they were working together just fine….how do I fix it? Why is it every time there is an update, it takes hours to fix my system…..what’s up with that Sono’s???

Hello! I just wanted to ask if others have experienced this potential bug; when running Era 300s as surrounds for an Arc Ultra in music mode, the Full/Ambient surround settings change the the sound of the Era 300s even when I’m playing Atmos music (this is through Apple Music on the Sonos app). The description of the setting, however, states that Full/Ambient shouldn’t apply to Atmos playback. I’m curious to know which setting, if either, is the intended EQ for the surrounds.

I’ve noticed a few times already when I pause a movie or TV show for a couple of minutes then resume playing, the Beam doesn’t output any audio even though it is on and I can control the volume up and down. The audio output is set to “ auto” default settings in my TCL Tv. It’s connected via HDMI arc the TV supports Dolby Atmos. My usual fix is to turn off the tv and turn it back on, a bit annoying

Hello! I have a question regarding the intended behavior of two Era 300s as surrounds in an Arc Ultra set up. It feels to me like the Era 300 side drivers are noticeably louder (maybe 6dB?) than the rear drivers. I’ve noticed that when turning down the surround volume slider you can make the sides match the rears, as that slider only changes the side volume and not the rears. With default settings after TruePlay, this imbalance doesn’t sound ‘bad’, but I am wondering if this is the intended behavior. I want to make sure that when every slider is set to ‘0’ (after TruePlay) I’m getting the closest experience to what Sonos/Giles Martin & co tested/approved. Thank you! Edit for clarification: this is when playing Atmos from Apple Music through the Sonos app. This behavior is consistent between quick and advanced TruePlay with multiple rounds of each performed.