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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,028 Topics
  • 30,766 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6028 Topics
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TP2Contributor I
asked in Home theater
Sonos Ray and iPad

My Sonos Ray has lost contact with the Sonos app. I have tried every obvious means of re-establishing contact. My efforts to reset the system have also failed. I’m using an iPad updated to IOS 17.01 Can anyone suggest what’s wrong and how to put it right.

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T
1 year ago
DavidPal
DavidPalContributor II
asked in Home theater
Positioning the Arc + Era100 in the room for surround sound.

Hey, everybody. I have an Arc and two Era 100. The question is how best to position them in the room. It is possible to put them as in the picture. But I'm not sure if it is optimal to put Era100 on the sides of the head? Thanks 

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DavidPal
1 year ago
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mrchopmeContributor I
asked in Home theater
Sonos Connect to 2 Sonos Ones and 3rd party soundbar

Hi everyone,I am a college student trying to cobble together the best home system I can with Used sonos’s. I have 2 Play ones and recently purchased a Connect.The goal: Have TV output come out of a 3rd party speaker and the 2 sonos Ones that are mounted in the rear of the room. My TV has a optical cable for audio output. I have bought a converter from Optical (out of the TV) into RCA to go into the Sonos Connect. And RCA to Analog into the 3rd party speaker. So far I cannot find a way to make it workFirstly, I wanted to make sure that this set up will work as expected. Secondly I would love advice on how to make this work or what I might be doing wrong.Thanks!​​​​​​​ 

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buzz
1 year ago
A
AJ3Contributor I
asked in Home theater
ERA 100 wifi connexion & TV sync

I must connect my ERA 100 every time when I open tv!! Only ARC is auto connected.is there any solution to adjust era 100 volume with tv remote ?

5559
Stanley_4
1 year ago
A
AkhiContributor I
posted in Home theater
Sonos Era 100s and Sonos Fives as home theatre system?

I have been using a Sonos Beam with 2 Sonos Fives as surrounds for watching content on my TV. The Beam standalone is not as good of a speaker compared to the Fives in my opinion and I have been contemplating if I should just sell it. On a side note, I am exploring the idea of grouping 2 Sonos Era 100s and 2 Sonos Fives and connect them to my Apple TV. Has anyone tried this before and have any feedback/inputs? 

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Stanley_4
1 year ago
J
Juraj21Contributor I
asked in Home theater
home theater playbar, play 1 and connect:amp

My set is: : playbar + sub , 2 surround connect:amp in wall, I would like add two more play1 at the front, is the possible ? 

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Ken_Griffiths
1 year ago
DavidPal
DavidPalContributor II
posted in Home theater
Home theater with Ray and Era 100

Hi everyone. I bought 1x Ray and 2x Era 100. I put the Ray in the center and the Era 100 on the sides. Can you please tell me if the Sonos app realized that the Era is used for the front right and left channel? I have an assumption that the Sonos app thinks the Era is used for the rear left and right channels. Is there any way I can check this and reconfigure it? Thanks.

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DavidPal
1 year ago
A
altodelcerroContributor II
asked in Home theater
2 hdmi beam

Hola buenos días , qué aparato debería utilizar para no tener que andar quitando y poniendo el Hdmi en la barra beam 2 ? la finalidad es tener la tv y el proyector conectados a la barra de sonido , sin tener que andar quitando y poniendo el cable gracias 

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Sotiris C.
1 year ago
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GuynamedmikeContributor I
posted in Home theater
Has anyone else had issues with the sound constantly cutting in and out?

I have had issues intermittently with the sound cutting in and out or skipping with my system. I have an epson projector with an hdmi cable 50ft run through the ceiling and down the wall to my Sonos arc. From the Arc I have a sub and two SLs connected. I have good internet signal and everything worked great for about a month, then I started to notice the skipping or cutting in and out of the sound. It’s annoying as heck when trying to enjoy a movie. Has anyone experienced this? If so then how did you fix it? I tried calling SONOS for help and it just direct me to someone in another country following a set list of trouble shooting.

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Stanley_4
1 year ago
J
JerseyContributor I
asked in Home theater
sonos arc and Era 100 surround sound

My question During set up I put the arc as living room.The video says to assign the pair of Era 100 to a different room?I dont assign them with the living room?So do I assign them to the kitchen?Thanks Moderator edit: changed Ethos to Era

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jgatie
1 year ago
Z
zubzoloffContributor I
asked in Home theater
Sonnos ArcZ Smart Soundbar install procedure

Sonnos ArcZ Smart SoundbarThe unit on has a spot to connect traditional speaker wires, but includes a USB cord and a sticker that says wireless. Specs include bluetooth connectivity.What should the package contents include? How does the unit receive power for the bluetooth to work? Are there other components i need?

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Schlumpf
1 year ago
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Laurent3333Contributor I
asked in Home theater
A SINGLE SUB FOR A HOME CINEMA INSTALLATION AND ANOTHER MUSIC INSTALLATION ?

Hello,I'm planning to buy a Sonos Sub Mini and I need your help please.Is it possible to use a sonos sub for a home cinema installation (beam gen2 and 2 one) AND for a music installation (2 five)?Everything is located in the same room.Of course I don't want to use the home cinema while I listen to music.Have a good day.

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L
1 year ago
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Steve251Avid Contributor III
asked in Home theater
No sound when set to English. Sonos Arc

I have a very new Sonos Arc and a Sony x800M2 which play through my 9 month old LG 65OLEDCS6 I have had no sound problems so far I bought my first 4k disc to play. Close Encounters. It has 3 versions on it I sat down tonight to pay it but there is no soundThere is sound when I start the DVD off and it goes through the pre-amble but when I select the version I want, and I have tried more than one version there is no sound. English is the first optionI scrolled throught the others, French, Spanish, Japanese, Italian and German etc and when i select those languages there is sound But when I select English again nothing Very frustrating as I have waited a long time to get this disc. Any thoughts. ?

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S
1 year ago
D
DevonianContributor I
asked in Home theater
Sonos Beam repeating every action of the remote control.

I pared my Samsung TV remote to my Sonos Beam, following the Sonos instructions exactly.  Ever since every time I use the remote to control the tv the actions are announced.  How do I stop this?  It is very annoying.

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Airgetlam
1 year ago
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scb05Contributor I
posted in Home theater
Apple TVOS17, Sonos Arc on Apple TV 4K

Some troubleshooting help for those experiencing the popping/static/distortion sound after upgrading to tvOS17 with Apple TV 4K and Sonos Arc…I was experiencing this crackle/distortion from the Arc after a few minutes of use and most noticeably when I would start the Apple TV VPN service (I tried 2 different VPN Apps, same impact). Resolution:changing the Apple TV Video to 4K HDR (HDR10+) 60 Hz (from the 50Hz option) seems to have solved the issue after restarting the Apple TV and the Arc Trouble Steps taken (no resolution):Update Sonos S2 App, then update the Sonos speakers after (no resolution) Testing for 2.4Ghz interference, fixed wifi to channel 1 (from 6) and SonosNet Channel (in app) to 11 (from 6) (no resolution) trying different VPN (no resolution)Equipment:Apple TV 4K tvOS 17 (ethernet connected) Arc (ethernet conencted), ERA100 (x2), Sub (G3) Samsung “55 120Hz capable with One Connect box  HDMI 2.2 cables Xbox Series XGood Luck to All!

9922
B
1 year ago
I
IpfContributor I
asked in Home theater
Dolby atmos

If I buy a beam gen 2, with my dolby atmos tv would I be able to play movies in dolby atmos with my sub and sonos ones as surrounds? 

443
106rallye
1 year ago
Ummagumma
UmmagummaTrending Lyricist I
posted in Home theater
optical adapter too big

I have a New Qled Samsung TV and have purchased a Sonos Beam Gen 2 and a Sub Mini, all great but I’ve been having a issues with the Sonos disconnecting and reverting the TV back to TV speaker.I also have a 4K Amazon Firestick and suspicious it is this causing the conflict.The Sonos is connected to the HDMI - e Arc (3) and the Firestick is connected to HDMI 2.I’ve read that others on here have had this or similar problems and disabled CEC on the Amazon Firestick, I’ve done this now and hope it cures it.I did try the supplied Optical to HDMI cable as an alternative connection but the body seems to be a bit too big to connect it correctly to the TV and couldn’t get it to work.Any help with this would be much appreciated. 

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Ummagumma
1 year ago
A
altodelcerroContributor II
asked in Home theater
ESCUCHAR EL PROYECTOR POR BARRA BEAM2

HOLA BUENAS TARDES TENGO UN PROYECTOR EN EL TECHO DEL SALON A UNA DISTANCIA MAS O MENOS DE 7 METROS DE LA BARRA BEAM2 , PARA LA IMAGEN UTILIZO FIRE STICK 4K Y ME GUSTARIA SACAR EL SONIDO POR LA BARRA BEAM2 PERO NO SE ME OCURRE COMO HACERLO, NO SE SI TENDRE QUE PONER UN CABLE HDMI LARGO , PERO LA BARRA SOLO TIENE UN HDMI , O UTILIZAR UN HDMI INALAMBRICO , O NO SE QUE OPCIONES ME PODREIS RECOMENDAR,GRACIAS 

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A
1 year ago
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SndHLPContributor I
posted in Home theater
Communication failure between my Sony Bravia KD-65X9000H and my ARC

Hi all, I’m at my wits end with this ongoing problem. I’ve done the standard troubleshooting below which works HOWEVER whenever I turn the TV off at the end of the day and go to turn it back on to use it later or whenever the problem starts up again, communication failure etc. Really shouldn’t have to be doing this every time I want to use my system or watch a movie or game. Any help would be greatly appreciated. All my other devices work perfectly with my TV, the ARC is plugged into the E/ARC port and everything is configured correctly with Bravia Sync. Disconnect everything from the TV and unplug the Arc and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Bravia Sync is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Arc to the TV’s HDMI ARC port using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect your ot

5042
S
1 year ago
S
Steve55Contributor I
posted in Home theater
TV switches itself on

Since installing the Sonos Beam 2 I have had a few incidents where the LG OLED TV switches itself on at random times. This seems to coincide with the Virgin Internet being disrupted? Is this a known 'feature' and how do I stop it happening?

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buzz
1 year ago
A
altodelcerroContributor II
posted in Home theater
reproducir sonido desde un proyector por barra beam 2

hola buenos dias , soy nuevo en el foro y quisiera saber por favor si alguien me puede ayudartengo una barra de sonido beam 2 conectada por cable a mi tv hasta ahi genial, pero ahora lo que quiero es sacar el sonido tambien por el proyector a traves de un fire stick 4k y no soy capaz de conseguirlo inalambricamente , alguna idea por favorgracias 

601
Airgetlam
1 year ago
M
Martin_DucatiContributor I
asked in Home theater
Samsung remote stopped working with playbar

The Samsung Remote suddenly stoped working (28/9/23). Worked for years, 2021 Samsung Q90 tv. Tried changing battery in remote, and factory reset Playbar without luck. Was able to change volume a few times, and also re-connect in the app. But now it’s nothing. Also tried deleting universal remote and setting it up again.  any body els experience this? 

3242
M
1 year ago
Ronald77
Ronald77Contributor I
asked in Home theater
Sonos beam gen2 quality of bass sound

My sonos soundbar is since recently having issue’s with heavy bass. Wondering if this can be caused by a software update, don’t think that the woofer is blown up as most of the bass sounds ok. Only when playing certain movies I get a “funky” sound which is most likely the best described as Bass distortion. 

1961
UKMedia
1 year ago
I
IanpCollaborator II
asked in Home theater
Arc and Atmos v DD5.1

Hello all, I have an Arc connected via eARC to a LG TV, an Apple TV and have added 2 Sonos Ones as surround speakers. What I’ve noticed is that DD5.1 content (streamed) is extremely vibrant and makes fantastic use of the surround speakers, whereas Atmos content (streamed) does not by comparison, the surround speakers seem to only output musical effects, but don’t seem to be part of the soundstage. Am I missing a setting, or is this expected?Thanks,Ian

1331
G
1 year ago
K
KasuwContributor I
asked in Home theater
Impossible de finaliser la mise à jour barre de son

Bonjour à tous, Je viens de recevoir ma Beam gen 2. J'ai téléchargé l'application Sonos et fait le nécessaire pour la connexion de la barre de son. L'application me propose une mise à jour, celle-ci s'effectue mais à la fin j'ai un message d'erreur 1001 m'indiquant un défaut de réseau. J'ai testé sur 3 réseau wifi différents et en Ethernet, le défaut est le même. J'ai également redémarré mon routeur et la Beam, même chose, impossible de finaliser la mise à jour de la barre de son. Quelqu'un aurait une solution, s'il vous plaît ? Merci d'avance !

2531
Airgetlam
1 year ago
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