After update to new version
Playbase can't connect to WiFi; only works with ethernet cable.
Everything I tried failed.
Do you you have any suggestions?
Do you you have any suggestions?
It would be a big coincidence but the wifi card might have failed. Generate a diagnostics report and contact Sonos support.
Do you you have any suggestions?
Keep it connected with a cable if possible. I have always had my soundbar hardwired to my network. Never had connection issues.
Hi. Which WiFi bands is your router running? 2.4GHz and 5GHz?
WiFi is enabled on the Playbase?
Router(Fritz.Box) supports both and for sure in Sonos App WLAN is activated for Playbase.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.