Answered

speakers not connecting

  • 12 April 2024
  • 2 replies
  • 37 views

Has anyone had a super random issue with your router via spectrum internet not connecting to your speakers after 4 months of continued use without any changes to the network?

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Best answer by Corry P 15 April 2024, 11:40

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I stopped using Spectrum’s devices, other than as a modem, within days of setup, just as I didn’t trust them. 

I’d wager they sent an update to your router without your knowledge, and that messed up your Sonos system. 

Userlevel 7
Badge +18

Hi @Mkempken 

Welcome to the Sonos Community!

I’m sorry to hear of the issues you’re having with your Sonos system on your Spectrum internet. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports - you should get some definite answers.

I hope this helps.

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