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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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  • 30,768 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6029 Topics
M
MyrtanimContributor I
asked in Home theater
How to balance TV & music playback on Beam

Hi everyone, I have a Sonos Beam (Gen 2) connected via optical to my Sony TV (it has no (e)ARC connection) coupled with 2 Era 100s and I am trying to set them up correctly so that I can hear music (streaming from my NAS) and watch TV (Netflix, Disney+, Prime, cable TV) without constantly fondling with the Surround settings when switching between both play modes.I found settings for watching TV (in the Surround settings TV level up to +10 or more, Music level to -10 or less, Music Playback Full), but when I then switch to streaming music the sound only seems to come from the Beam and the Era 100s as Surround speakers are not noticeable. When I setup everything for listening to music (in Surround Settings TV and music level to 0, Music Playback still Full) and then switch to TV, voices are overshadowed by the background music and in general to low in volume.It's also hard for me to understand which settings influence what. E.g. for Speech Enhancement I hear no difference, likewise for th

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1 year ago
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AiryContributor I
asked in Home theater
Beam audio problem

Sonos Beam. Sometimes the audio is ok. Other times it is ok but I cannot adjust the volume up or down. Sometimes no audio at all. Tried disconnecting from power to no avail.Any help will be appreciated.

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1 year ago
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Tech-headContributor I
asked in Home theater
Sonos Arc Gunshot

So, it happened.Loud bam and the arc went quiet…Kids terrified and crying.Whats next?

591
Airgetlam
1 year ago
NaturalHugh
NaturalHughContributor I
posted in Home theater
Thenos PlayBox Enclosure Mount (Great Service & Cool Product!!! 2023)

Saw some neg feedback on here from a few years ago (2019) but looks like Thenos is the only ones that make a true in-the-wall flush mount for my Sonos One & Play:1 speakers so I decided to try only one of their PlayBoxes for our master bathroom and see…The live-chat rep and person that emailed me back n forth with my questions was very responsive, super patient and very accommodating. Seems they are all based here in the US and said that the have recently made some company changes and built a new website, also they updated the in-wall PlayBox model so that it works for both residential and commercial installs - I plan on ordering more for our restaurant that we own (will get the black ones though).Master Bath Install:    

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NaturalHugh
1 year ago
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BT1968Contributor I
asked in Home theater
Sonos Arc Update

I know mine is set update automatically but I used to check for updates and get one occasionally. It hasn’t happened for 2+ years. Are there no more updates? How do I know I have most recent 

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Stanley_4
1 year ago
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PETEFISHContributor I
asked in Home theater
CAN I CONNECT A SONOS BEAM TO A B&O BEOVISION HORIZON 40'' TV

I have purchased a Sonos Beam and trying to work out if it will work with my B&O Beovision Horizon 40’’ TVcan anybody assistmany thanks 

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jgatie
1 year ago
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gb1972Contributor I
posted in Home theater
Sonos Beam ethernet port

Can the ethernet port on a Sonos Beam be used to connect a turntable?

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ratty
1 year ago
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JBSDContributor II
asked in Home theater
Living room / TV surround group skips TV & Spotify

Three node mesh network, the single speakers (one move, one One, and one Three) are fine, but the Living Room / TV group will skip when streaming Spotify and will skip when playing TV audio.Diagnostic 2115789485Have done resets of router / mesh, reset & reinstalled Sonos app, power cycled everything…. sometimes power cycling the TV beam / group will help for a bit.  Aggravating!!

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J
1 year ago
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DAKsterContributor I
asked in Home theater
Era 100 vs One SL for surround with Arc and Sub

HiI have a room with my LG OLED TV eARC connected an Arc SL soundbar with a Gen 3 sub.  I want to complete surround for rear speakers.   Would there be any difference with One SLs vs Era 100s for my setup?

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1 year ago
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simonkkkkkkkContributor I
asked in Home theater
home theater

i have a home theatre setup with arc, sub and 2 one sl speakers. would adding 1 era 300 make it better

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1 year ago
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rayrayrayContributor I
asked in Home theater
wall / ceiling speakers vs stand alone Sonos Speakers

Hi,We own Sonos Arc and we are looking to buy 2 speakers. We live in an apartment.Ideally we would like to install wall or ceiling speakers but not sure if there are any disadvantage comparing the free standing Sonos speakers?ThanksRay

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Stanley_4
1 year ago
J
joskamContributor I
asked in Home theater
Sonos Arc seems to continuously send Volume Down command over HDMI

My Sonos Arc worked great for the better part of a year, but about an hour ago it started to continuously send Volume Down commands over HDMI - or that is at least what it looks like.When playing streaming radio on the Arc nothing out of the ordinary happens with the sound (it works normally with a steady volume) - BUT the TV is continuously reporting volume down commands.It doesn't seem te be the TV that causes it, as restarting it caused it to enter Safe Mode - which  normally happens when you keep pressing Volume Down. To rule out the TV remote, I removed it's batteries.Unplugging the Sonos HDMI cable results in immediate normal behaviour of the TV.When this happens, the Sonos app also shows the volume going down. The light on the Arc flashes.Any idea what's going on here? I created a diagnostics report; it number is 1255298220.

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J
1 year ago
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Ian R LawesContributor I
asked in Home theater
Playbase WiFi issues

Hi all … well known topic I know, and has been asked before. I’m having troubles with my playbase, it was working fine until a few days ago when it just stopped being recognised by the Sonus app, the whole “front room” of PB, sub and 2 x play 1’s disappeared. I have re-established a connection with the 2 x play 1’s and also the sub, however mega problems with the playbase. If I hardwire direct to router then all is fine, but when I try to use it via wifi it can’t establish a connection. I will try n run a diagnostics check soon (when I find out how!), and post the result on here. Many thanks in advance - Ian

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I
1 year ago
A
AndyMac1965Contributor I
posted in Home theater
Flush Ceiling Speakers

Hi. I currently have a Beam + 2x Play:1 for surround sound in the lounge. We are having a media room built and I was going to use the same kit, but the wife wants flush, ceiling mounted speakers. My question is - are there alternatives to Sonance? I would prefer the usual wireless setup yet I believe Sonance require cable / Amp.I know there are wall / ceiling mounts out there for the Play:1, but I stress my question is - is there a wireless, flush-to-ceiling speaker alternative to Sonance? 

32415
A
1 year ago
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DerekCharlesAvid Contributor III
asked in Home theater
Arc - Is This Even Possible?

I wish we could have the option of either adding front 300s or at the very least, being able to control the front side speaker volumes to help create a wider front sound field.  Question is, is this even possible with firmware or software updates or would this require a whole new Arc, which would be ok too.

42623
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1 year ago
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Abomb020Contributor I
asked in Home theater
sonos Arc sound skipping with Samsung TV

I am getting beyond frustrated the last couple months. My Sonos Arc drops sound/skips frequently. I have a Samsung 4k OLED tv less than a year old. The arc is less than a year. I tried all new cables. Rebooting, updates all new. Contacted Sonos, they blame Samsung, contact Samsung, they are just stupid to deal with and keep passing me around to no resolution. Sonos has no issues when I stream music through the app. no one will help me with exchanging the Sonos bc it they blame each other.  Is there a resolution out there for these issues? A product I can buy? Or something unrelated out there I haven't thought of?  thank you 

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1 year ago
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Pooky1916Contributor I
asked in Home theater
Sonos Beam not automatically connecting to wifi

Hello, my sonos Beam 1 has been fine for about a year, but gas recently disconnected its self and despite the sonos app recognising its presence, it doesn't automatically associate and connect to my WiFi. App requests manual inputting of WiFi and password address and then fails to connect. I have tried all available resets. My WiFi works consistently well with the 4 x Play 1s I have.

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1 year ago
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Eric LauzonContributor I
asked in Home theater
Sonos Beam2 and ERA 100 pair for surround

Hi,I have been spending quite a few hours trying to put my pair of ERA 100 speakers to join my beam.1- Did try to setup wifi differently (changed channel, and alot of other settings like QoS to try to see if it was an issue with the router, but its not)2- Did try to fix my SONOS devices ip addresses (Now my device are fixed but the problem persist)What i observe is this:1 - I can join my ERA 100 no problems in pair.2- The Beam is connected through optical to my TV3- I can unjoin the pair with no problems. (when i try to make the surround, i make sure they are not joined) 4- I can play music on all my devices (The pair, the beam and the Symfonisk)5- As soon as i try to “Set up Surrounds”, everything starts but at some point it never ends. On the 10 time or so i did try, only one time the setup finished with a “victory chime”. But then, my ERA speakers are “offline”, power cycling them will not bring them back up, i have to reset to factory to get them to work again. I am able to replica

15728
E
1 year ago
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JagielakTrending Lyricist I
posted in Home theater
Era 300 wall mount - Advice

Hello everyone. I need advice on the positioning of the era 300 , as they are mounted now they are an eye sore and don't like the angle of those.How would you mount them in this space , it's very limiting to mount them and only place I believe is above the windows on both sides. This way it could be mounted almost straight to the TV (slight angle as the wall arc a little bit.Can the power cable be extended or just any longer white cable would do to power them ?I am attaching photos here (don't mind the mess :D ) 

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AjTrek1
1 year ago
B
BlakedContributor I
asked in Home theater
Sonos Arc eArc

After two years of no problems my Arc will no longer communicate with my LGCX via eArc. The Arc works via the app (I can stream music) but the sound bar won’t play sound from the TV.  What was working this morning isn’t working this evening.  Nothing has changed.   I reran the setup via the Sonos app but now the eArc setup won’t complete successfully.  

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Stanley_4
1 year ago
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gil3ertContributor I
posted in Home theater
getting sonos era 300

I got the arc, sub, and 2 play one on my living room and I’m planning to get the era 300. My question is what’s the best setup for them while keeping the play one in the setup.

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Stanley_4
1 year ago
F
FulchContributor I
posted in Home theater
No TV audio through additional speakers.

Hi, I’ve set up my beam gen 1 and connected mini sub and 2x one sl, the TV only plays through the beam but Spotify plays through all speakers. TV is a Skyglass. Anyone have any suggestions?Cheers.

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1 year ago
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xpwtvseanContributor I
posted in Home theater
Apple TV no sound from rears PCM

Latest gen Apple TV 4K + HDFury Arcana + Sonos Arc, Sub, 2x Era 300. Cannot get this setup to play any audio out of the rear speakers when playing PCM Multichannel content. Works great when playing Atmos and even getting audio from the rears when playing Stereo PCM.  I don’t have this issue with the Nintendo Switch, Xbox or PS5. Only the Apple TV.  This is driving me nuts, anyone else have this issue?

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1 year ago
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PaspoiContributor I
asked in Home theater
Playbar son défectueux basses

Le son produit est mauvais, les basses sont défectueuses

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Airgetlam
1 year ago
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Darren PContributor I
asked in Home theater
ZP90 use with a Ray

Hi, I'm looking for a solution that allows me to send an analogue signal via an auxiliary to the Toslink port on the Ray sound bar. I have noted that the old ZP90 can uprate and send a digital signal from the optical output.my concern is the S1 and S2 apps and the compatibility of the 2 components, is anyone doing this already or any suggestions ?    thank you 

835
D
1 year ago
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