Sonus Beam Gen2 rumbling sound in the background

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I have started to notice a rumbling noise from the speaker whilst watching the TV anyone else have this problem

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Ken_Griffiths

No, the Beam gen 2 seems to be working fine here - I would not factory reset it until you’ve perhaps spoken with Sonos Support Staff but maybe a simple power-cycle/change of HDMI cable might be worthwhile trying first.

If no joy, then it maybe best to simply reproduce the issue and immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.

K

kathtrimAuthor

Contributor I

Thanks for your reply I will try your suggestions

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