Home theater

Hi everyone, I currently have 2× Era 300 and use them mainly for music. Now I’m planning to add a Sonos Arc + Sub, and move the Eras behind the couch as surrounds. I also have a turntable connected, and I don’t want to listen to music primarily through the Arc — I’d like to keep music playback just on the Era 300 stereo pair, but when I play movies through Apple TV, I want the full setup (Arc + Sub + Era). 👉 Question:How can I set it up so that, for example, when I play something on Spotify it only plays through the Era 300, but when I start a movie it plays through the full system?

I have a Samsung TV - model number UE 50 MU6120 - I’ve had the beam connected to this for a number of years. It’s recently lost connection between the TV and the speaker - I’ve tried resetting the unit and running through the set up process again I get one of three errors I) “ARC connection not working” or ii ) “devices on the network are interfering with the ARC connection” or iii) “switch on ARC mode” when I try to set the expert settings - there’s nothing available saying ‘ARC’ or ‘CEC’ mode. The best I have is ‘HDMI input audio format’ saying whether you want to have it as ‘PCM’ or ‘bitstream’. Neither options work I’ve disconnected all other devices connected to the TV (removed the Roku stick, unplugged the DVD player) and removed all external device connections from the TV. Important to note that the WiFi connection is via a WiFi extender. This was working previously. The TV and Sonos system are both connected to the WiFi extender netw

Arc Ultra at a customer's home, but the speech enhancement settings in the app show the three "old" presets instead of the new five.The app and ARC are updated.

Good morning, Just purchased the e Sony Bravia 8 Model XR-65A80K.  I have a pre-existing SONOS Arc, Sub Woofer and 2 ONE-SL.  The ARC is attached to the SONY TV via the audio Fiber port.  The  4 HDMI ports have connected: Cable TV provider set top box; Apple TV 4K; HP Google Chrome box; and Sony 4K disc player.  The remote for the Cable TV set top box is able to change the audio volume of the SONOS ARC. The Cable TV set top box is a Xi6-T Model TX061AE1. The issue I’m experiencing is the SONY TV’S remote and the Apple TV’s remote is not able to control the SONOS Arc’s audio volume.  The TV responds with “Adjust Volume on Audio System”.  With 4 HDMI connected device, I would prefer to use the Fibre Audio port for SONOS connectivity.  I have tried contacting SONY Support.  They telephone IVR system keeps hanging up the call before getting to a Tech Support Agent.  Chat was not very helpful.  Thoughts?

Hi, I hope everyone is doing well.  I am enjoying my new Sonos home theater system   I have a Samsung flatscreen connected to my Apple TV. I have the HDMI going directly to the Samsung.  Is this the best way to set it up?  Or should I be connected directly to the Apple TV? I’ve noticed that most of the sound coming is Dolby digital        Thank you for your reply   

My question is in a title

Hello.I recently purchased some Era 100 speakers to connect to my Sonos Arc.The room is large, and I use them for both movies and music.I've read that for the most immersive sound, the best position is B, but that would be detrimental if I'm watching TV or listening to music at the table.What setup do you recommend to immerse myself in movies and listen to music from across the room?Thanks in advance.

Hi! Ok, stoked but as techie w.ADD Sonos put me through a really enjoyable wringer. i work in IT Support for fiber, but I know I’m smart enough to know cocky vs. practical, I know a lot about a little and that’s the truth: please help as I’ve lupus, I love music , I need easy access to play consistent soundstage , stereo era100s w.Sub Mini is great.  not as much now with beam gen2, though as surrounds and sub to push the beam , movie pops like it’s amazing, crack the whip good audio.(on eBay official, btw eBay Sonos store purchasing  is smartest. You get a 2yr warranty plus if you’re patient, awesome savings ie. Brief august coupon,  had era @ $120, factory refurbished is usually smarter than new . If you know, you know..Anyway; sorry ADD again.… context is When sub mini was added, I loved  the music soundstage . As 2.1  please help as I’m used to music using stereo + sub, the L+R , is this lost since bough

We have a really awkward room set-up. Is there a system with 3 surround speaker to put on each corner of the sofa (with a sound bar under the TV and a Subwoofer we can put anywhere)?Or do you have another suggestion? Ps The roof of the extension is vaulted (not a flat roof).

For four years since I installed the Arc and Sub, I have controlled the volume of the Arc with the Cox remote control, and the volume of the TV speakers never changed, always muted. This morning the TV volume started changing when the remote was used to adjust the Arc (home theatre) volume. I have no idea what may have changed.Even more frustrating and confusing is the TV speakers do not always change. The volume changes sometimes, not every time.The ARC is connected to the TV via the ARC output.Any ideas?

Hi ! My soundbar made a quick repeatable sound and after a few seconds a very annoying and loud sound at about one second and till then I have no sound .i have a soundbar (arc ultra black), 2 Era 300, and a sub woofer . I have a 7.5.1 system !  do anybody knows what happened!  

I have an install with a Samsung TV, Arc ultra, sonos amp with 2 ceiling mounted surround speakers. I can use the rear speakers when playing through the Sonos app but no sound from the rear with TV usage. I thought I would hear surround sound. Thoughts/help appreciated

Hey allheres the go, I’ve got a Ray, Sonos 1 and play 3 that are all connected to the same network and running fine.  The issue I have is that the Ray is plugged via optical cable into the tv and when watching the TV if you want to play music elsewhere in the house on the play1 or 3 when you open the app and change the speaker, the tv playback disconnects.  Note, I am not grouping speakers. I am trying to play music on another speaker while the tv sound is playing.  Any suggestions on how to change speakers without disturbing others? cheers 

So, i installed qobuzz app on my Hisense android tv. The tv is connected to my sonos arc by hdmi / e-arc.  when i did that, the TV up in my desktop/phone as a qobuz connect device (in addition to tv w/ google cast). and i am able to play on my sonos speaker through the “tv” connect. We know that Qobuz cannot connect to Sonos devices directly. (please!) The TV and the qobuz app says hi res music when playing on the Tv app. It plays through the Sonos Arc fine and sounds great.  Now, on the sonos app nothing is displayed as music or anything qobuz or controllable music for that speaker, as its says its gray TV Audio / HDMI / stereo PCM. As if the tv is playing audio.  How confident can i be that Sonos speaker is actually receiving and playing hi res audio from Qobuz android tv? Want to make sure the Sonos speaker is not downsampling it somehow.  I know i can control Qobuz from the Sonos app (its installed) but

In moving, there is a black clip in back of sonos in optical hole that connects to the cable. In that hole is a black piece of plastic I think responsible for a tight connection.  Mine broke and need repair.  Best Buy and a few other sources say send back to Sonos and they can help. Anyone have this issue before? Is this monitored by their team? How do I get touch with them if they dont reply here?

Sinne last update beam gen 2 mute à LOT.also when not connected to anything but streamingincrease volume helps 1 second and then muterebot of soundbar does not helpsomeone got any idea?

Can't find the equaliser in the app for arc ultra 

Hello,My Beam gen2 soundbar plays the sound of a TV program for about twenty seconds even though my TV is off ?! This happens almost every day and at any time of the day or night. How can I fix this problem please?Thanks a lot for any help !Regards

My Arc Ultra works fine, but then when adding additional speakers/different room/or a group it goes silent with TV audio. Works as surrounds but I'm using them for multi rooms. Worked the first night I used it. Music works fine for all. No TV audio for all, just arc. Any suggestions?

1 of my Era 300 speakers will no longer connect to wi-fi. I press the button on the back. Light continues blinking white. Never turns blue. I have unplugged . Updated all Sonos products. 1 speaker will not connect.

Hi everyone,Hoping someone from the community or Sonos team can help. I’ve spent hours trying to get this working and have hit a wall.My setup: Arc Ultra (connected via WiFi) 2 × Era 300 (set as surrounds) Sub + Sub 4 Everything appears correctly in the app. The Arc Ultra is connected to WiFi (not Ethernet), and I made sure WiFi is enabled. The Era 300s show up as left and right surrounds, and both subs are listed and bonded to the Arc room. I’ve increased surround and sub audio levels to max. I’ve also confirmed that I’m playing Dolby Atmos and 5.1 content (shows up as such in the Sonos app), using Apple TV 4K.The problem:I’m getting no sound whatsoever from the Era 300s or the subs. The only time I hear anything from them is the pairing chime during initial setup. After that, complete silence. This applies to both movies and music, regardless of source o

Hi, I have a Sonos Arc, Sub 3 and 2xEra 300’s as a Home Theatre Set up. Since I have had the 2x Era300’s (2023) i have consistently had audio drop out on an intermittent basis from the Era’s no matter where the source is coming from. Over the last two years I have done everything - changing channels 1, 6 or 11, resetting wifi, powering off and on etc etc.Today Level 2 support have confirmed that “I wanted to share some important information regarding the use of EU-version Sonos products in the UK and how this may affect your system’s wireless performance.Sonos products designed for the EU market (Sonos Arc and Sonos Sub) can only connect to a more limited range of 5 GHz bands when used in the UK. As a result, you may experience reduced wireless performance or connectivity issues. One or more of your Sonos devices may support different wireless regions. This mismatch can cause problems, especially when using them together in a home theater configuration.

I'm currently having issues with 5.1 surround sound delivery to my Sonos speakers.Current set up is:Sky stream -> HDMI -> Hisense TV -> HDMI ARC -> Gen 1 Beam + Sonos One + Sonos One SLI have audio processing on both the Sky Stream and TV set to pass through. Sonos app shows that it is receiving Dolby Digital 5.1. However, there is no sound coming from either Sonos One.I have confirmed via different apps on the Sky Puck, through films that should support 5.1.All speakers work as intended for audio from Spotify. Any suggestions on how to fix this?

I have an original Playbar (paired with a Sub Mini).  Unit is in good shape, and plays music brilliantly.  The problem is TV output delivers very loud rumbling from any reasonable amount of bass (sounds almost like the shelf is vibrating - it isn’t).  It's a new TV, output is optical, and output is set to PCM.  Any thoughts?

I'm having an issue with getting 5.1 (always shows SPDIF Stereo PCM in Sonos app) to work despite having the following equipment:- Beam (gen 1)- Sub Mini- 2x Play 1s I use a nvidia shield for playing media, but unfortunately, my projector does not support audio passthrough or have eARC so I have used a hdmi switch that supports dolby/dts 5.1.I understand that (without replacing my projector or buying an audio extractor) my current set-up won't work for dolby digital or dolby atmos, but it should still support 5.1. Any tips to fix this? Thanks in advance!