Home theater

Hi, can any bright spark suggest a solution please. I want to connect the audio from my sky box (optical) to a Sonos Arc (HDMI). The Sky is connected to an Epson TW7100 projector but I would need a wireless solution for audio. Is this doable at all? So basically, what can I plug the optical audio into something to be picked up by the Arc. Thanks in advance.

My Playbase stopped working in Jan 21 and after DHL didn’t pick up my old unit I referred to Sonos directly. I have asked if I can change my option of replacement so that I have a new unit and then send the old one back in the packaging. This was in Feb 21 and I have heard nothing from Sonos at all!I have contacted a number of times to be advised that my case has been escalated, but I cannot talk to the dept dealing with the escalation? It has been nearly 6 months now and I am wondering what I have to do for a replacement to be sent? This is completely unacceptable and I basically have a £700 door stop in my living room.

if you want your audio from the Arc and from heaphones at the same timebuy an audio extractor brand view hd model h2harc or similarit is a hdmi to hdmi + audio splitter extractor install it between your cable box and the tvyou will get the sound from both arc and bluetooth at the same time

Bonjour je vous écris car j ai besoin d aide. Je viens d acquérir un téléviseur neoqled 65QN85A (juin 2021) avec une barre de son sonos arc qui fonctionne très bien branché en e arc. J ai un soucis avec le sonos One SL avec qui je n ai jamais eu de soucis sauf quand mon ensemble sonos (barre de son et enceinte one sl) et relier avec la télé. Des coupure de son se passe uniquement sur l enceinte. Merci de votre aide. 

I have a home theater setup with LG TV+Beam+subwoofer + 2SLs speakers,Beam connected to TV via eARC HDMI, using Sonos S2 system.Connected to the TV via HDMI are a Dish Hopper 3 receiver, a Samsung Blue-ray and an Amazon Fire TV box. TV has latest software and firmware. The Sonos system was purchased in March 2020 and so is out of warranty.All worked well until 2 days ago when I suddenly lost all sound on the system. Spent 90 minutes on the phone with Sonos tech and completely reset up the whole system. After I hung up with tech, I realized I was getting audio dropouts which became more frequent the longer the system was on. I disconnected the HDMI from the ARC port and used the TV sound instead.Yesterday I rebooted the entire system by disconnecting the power and reconnecting after 1 minute but it did not help.Today I switched out the ARC HDMI cable but still was getting dropouts, more frequent the longer the whole system was on, such that after 1 hour the audio was unintelligible .I c

I have read that the old Play One does not support 24 bit hi res audio. Is this the case when they are set up as surrounds to the Arc and Sub? I was hoping to use a couple of my old Play Ones for this purpose later in the year. Will they not be able to channel Dolby TruHD with Atmos?Many thanks.Robert

Hello, newest Apple Tv 4k model its supoose to deliver apple music lossless up to 49khz format (once this service is available this month) , I currently have a setup that includes a LG oled tv connected to the Sonos Arc via an Earc channel, should I expect the sound quality being delivered /passthrough to the Arc ? What about the same setup being working with apple music new dolby atmos format?

I recently installed a Sonos Beam to my Sony Bravia/Apple TV system via typical HDMIs.  I set it up to control the operation and volume using the Apple TV (ATV) remote and it worked as expected: moved around the streaming apps and controlled the volume nicely with the ATV remote.  However, after watching a show or changing to another app, the ATV remote could not adjust the volume up or down.  I could move around apps but could not control volume. I double checked the settings in the APT and all ok: Audio Format - Auto, Volume Control - Auto via IR (TV).  I tried switching to Sound Bar via IR and did not fix it.  I thought it had to do with the TV which is an old Sony Bravia (10-12 old?) but used the ATV/remote with the previous 5.1 setup (good ol’ receiver, DVR, speakers, SW).    The only time I will get a small window to control the volume is when turned the whole system off (TV, APT, Beam) for a couple of seconds.  When back up, all would run ok but will loose the volume control abo

I see this topic has been raised before but never really answered as far as I can see. I recently bought a Sonos AMP for playing TV sound through my good speakers. I connected the AMP to the speakers, and played some spotify music, it works. I then connected the TV to the AMP using the HDMI ARC port on the samsung tv, and played some netflix using the samsung app, and it worked. But next day it was not working anymore. It took a lot of debugging, but I think I found the pattern:I use the TV only with built-in apps like Netflix and with Chromecast. As soon as I use Chromecast as tv input, the HDMI ARC connection is lost, and it does not return if I go back to Netflix. Only way to restore the connection is to remove power from tv and remove hdmi cable, switch on TV with TV sound, put in HDMI cable and select HDMI ARC output in TV settings. Obviously this process defeats the point of having a Sonos AMP in the first place, I could use any stereo amplifier with optical input and get better

Hi All,I just grabbed an Arc, and set it up the other day and the audio was noticeably out of sync while watching Netflix. I tried adjusting the delay setting in the app, but nothing helped. I'm using a Sony Bravia X800H, and I'm connected to the ARC port since there's no eARC. I’ve been trying to figure this out few a few days now. And there’s no AV sync option on my tv. At least I can’t find it. Any advice? I’m thinking of returning it.

Why tidal play Dolby atmos on my arc with my google chrome device but not Apple Music with my Apple TV ?

I can’t find the specific answer to my issue.  Can both inputs on the Sonos Beam ARC and Optical be plugged in at the same time and used for separate sources or does one cancel out the other? Cheers. 

I bought an ARC + SUB + SONOS SL. And I’m super impressed, the sound is so clear and so crisp, I really love it. I think it would be great tough, if SONOS will implement the possibility to use additional SONOS SL as front speaker, in addition to the arc (that woull be than more a center atmos speaker), this would help to wide the fron sound stage, and will sound stellar!

Hi,I’d love to use a Sonos Move for my projector setup, but supposedly it won’t work because of SCMS-T. Would what I suggest in the title be a viable workaround?ThanksLars

Just awful harsh sound on all S sounds from the TV and Music. Almost painfully bad. No depth to the sound. I’m using Trueplay and it doesn't help. Its embarrassing to have people over to listen to this garbage. On the “EQ” of only bass and treble. I have treble at -10. Still sounds likes like crap. Dialog is impossible to understand because the volume is so low because the SSS’s are killing my ears.Tried all the suggestions no luck. Might have to go back to a proper stereo system. Sonos fix this ****.Any other suggestions out there? *Moderator Note: Modified in accordance with the Community Code of Conduct.*

Hello All!!!I was hoping someone can help me with info on speakers for a projector. I own an Epson Moviemate 62 and am looking for other options for speakers, wireless or semi-wireless. I’m currently using a Sony digital audio/video control center with 5 speakers. I don’t mind things being wired near the unit but trying to get “surround sound” leaves me with yards of speaker wire around my patio for a rear set of speakers. Any help would be greatly appreciated. This unit has been a staple in my home for about 8 years and would love to update with new speakers. Below is an image of the back of the moviemate showing available hook ups. I typically use DVDs but am also hoping to use a firestick pending speakers setup. 

The firmware update allows Dolby Digital 5.1 surround with Apple TV 4K and Dolby Vision but not Dolby Atmos yet. I receive both Dolby Atmos and Dolby Vision with ROKU with no problems. Glad they are working on it with people who don’t have HDMI eARC but have HDMI ARC instead. I hope TVOS 15 may fix the problem.

my Bem entertainment center appears to be offline and I would like to put it back online! 

Bonjour a tout les dirigeants, ingénieur... De sonos qui je suis lise certains postJe trouve déplorable et inadmissible de ne pas proposer de dts, des milliers de possesseurs de sonos ne. Peuvent pas lire leur blu ray qui la plus part son code en dtsVous possédez peut être le meilleur système multiroom, les plus belles enceintes etc…Mais vous vous brider vous même en. Privant de futur acquéreur qui feront marche arrière en voyant ce que vous faites Tous le monde n utilise pas que le streaming, certains comme moi aiment bien acheter des bluray etc.. Vous devez prendre en charge le dts c est une obligation envers nous vos clients.  

I have a Nvidia Shield TV Pro 2019 connected to HD Fury Arcana (v .80) & Sonos Arc Soundbar. It’s been working fine for months, but recently I started experiencing a problem. Like every other day I turn on the system as normal, but there is NO sound. If I unplug the HD Fury Arcana, wait 30 seconds and plug it back in, it works. Any ideas on how to resolve this? TIA

I’m new to Sonos. I have a soundbar on the way (Sonos arc) but USPS has it somewhere. In the meantime, I’m trying to setup my one SLs as surround sound, but it is not giving me the option. I’ve attached a screen shot of what my system currently looks like in the Sonos app. Any ideas why I cannot set this up?

I use an Apple TV connected to a projector -- both of which sit behind the sofa. The projection happens to a screen about 10ft away, where I have a Sonos beam placed. The Apple TV should connect to the Sonos Beam via Airplay 2. There is no TV anywhere.This setup was working till about a few days ago. Then it stopped working .The Sonos Beam can connect and play from my iPhone The Apple TV can play to other speakers in the house. The Apple TV shows the Sonos beam among the options available for sound, but when I choose it, nothing happens - no sound. In the Apple TV menu, the sound output is TV (which in this case refers to the projector’s audio) and the sound format is Dolby 5.1I am at my wits end on why it stopped working. One change is that I installed a new SSID for my home office.The previous SSID has remained as is. All entertainment devices are connected to that. So it should not be a factor. Any help on how to debug would be much appreciated. Thanks!

So Apple TV has a new remote, which now thankfully contains a Mute button. But, while the Sonos remote setup (in the Sonos iOS app) recognizes Volume Up and Volume Down, it still does not receive or recognize the Mute button on the new remote. Hopefully a software update can resolve this issue?

Hi,can anyone tell me whether Sonos has sorted the issue with Dolby digital + ?. I’ve recently bought a beam and after setup it only outputs stereo and I’ve read a lot of issues about this over the last couple of days, although my Samsung ru8000 65” allows Dolby digital +. Is it worth me sending the beam back and getting an arc or will it make no difference ?

Hello everybody, So in my house I have a couple of Sonos Beam’s (attached to bedroom tv’s) a FIVE and then I have a surround setup as follows in the living room; ARC, Sub Gen 3 and 2x One SL. All of them are connected to my UniFi network (WiFi, no cables) and work fine, however…A lot of times the surround system breaks up, one of the speakers stops working and suddenly is back or sometimes I even have to resetup some of them (that is, within the surround setup part).What is the main difference of how the surround 5.1 setup works between those speakers compared to all the other stand alone speaker (those always work fine)? So far I can only see that the ARC = WM:1, The SL’s are WM:2 and Sub is WM:2 so i ‘guess’ it uses the ARC as main device and that one connects to the sub and 2x sl, right? Does it do that over the same wifi or creates its own? And if so, is there a way to change that?