Home theater

I recently bought the 4K Apple TV and the remote volume function is not working, it says ‘not available’ every time I use it no matter what application I’m in. All the other buttons seem to function correctly. What could be wrong?

Hello Everyone , Can anyone please help me or suggest me the easiest solution : I am trying to setup Beam as centre and One SL as Surround Speakers , but every-time when I try to setup the messages appears on my phone screen -  1st message -  (Adding Surround - this may take moment) and 2nd message - (There was a problem adding your surrounds check the network connection and make sure your products are powered on). Please suggest me what should I do ?? Please Note : I have reset the setup many times Please Note : I have reset my phone many. times Please Note : I have checked all the softwares they are updated on all devices  waiting for the best and fast solution on the same.   

I use a Samsung TU8000 Crystal UHD TV to play music and movies (Plex, Spotify, myRadio, etc.) and television (Foxtel, free-to-air). I'm wondering how to get the the settings right - so I can listen to music AND television without having to adjust levels through the Sonos app each time? Does the app assume a separate source for music and television? My problem is that TV is very loud with inconsistent intensity. But, if I turn this level down, my music and movies suffer. Is there another way, or am I simply missing something.  Cheers 

Twice in the last month my sub & both rear speakers have disconnected.  Instead of listing the sub & two speakers are listed with "?".All I can do is disconnect them & reattach them.Both times it was right after the Android app updated. 

I’m new to the community. I purchased my ark and Sonos sub last week and I am extremely pleased with it. I am using a Sony 65X 900 F Tv and an Xbox one for my 4K player. I am using the same cables I used on my older receiver system which was functioning with Atmos. I have seen online that my Sony TV had a firmware update that supports E arc or at least changed it to support it I have already contacted Sonos on this problem and Sony they are telling me the TV will do a pass-through of Atmos but only 5.1 whatever that means I figured Atmos is 7.1. Now when I use the demo in the Xbox one in Atmos it shows up on my app as it’s playing Atmos But nowhere else. Now for my new problem today I’m trying to watch a 4K HD the movie and there’s no volume I have the Xbox set on  bistream out Because the 7.1 option does not work because it says that the TV is not capable of handling it and under the advanced setting I have it set on pass-through. I can only get audio through the Sonos if I put the TV

Hi there team. Have searched but hard to find out the exact answer. I am 90% finished on a new home build. I have prewired speaker cable to in ceiling sonos speakers (2x in tv room & 2 in dining room) back to one amp.I have an Arc sound bar in tv room.I want to be able to play the audio from the tv throughout the whole house and also play music from the sonos s2 app when the tv is not powered on. Assuming this is possible if they’re all grouped together? Also when playing music through the app, will music play through the sound bar too or only through the in ceiling speakers. Sorry if this is a little vague. Cheers

Hi friends I'm in doubt about two projectors to simply watch 3D movies.Epson 2250 at best buy for $799 vs Epson 5030UB for 700$ With recent  replaced lamp on a used page.  who wins this fight?(with a blu-ray..and  HDFury Arcana adapter for Sonos arc.) I like the Epson brand image I know there are other brands with more modern projectors but I love the balance of contrast and brightness of Epson the sharpness of the images sometimes makes you think it's 4k.  so I am willing to pay a reasonable price for an old 3D projector. I don't want to buy a modern projector from another brand and not be happy with the image quality.  I know that each person has a different style for the brands.  I already have a current 4k project so I don't want to spend too much on a 3D HD I know the 3D of these two projectors are good.  but the doubt is killing me to buy the new 2230 or the 5030UB used with a new lamp.  i am not very comfortable buying used projector but this one for the price seems to be worth

Surround sound used to work fine with a beam and 2 play 1’s but then light on play 1’s started flashing. Have tried hard reboot of the speakers but system keeps coming up as beam (L? + R ?). Any ideas welcomed?

Hi there,We are currently renovating our small family room. We are also new to Sonos products. With 2 small kids and a dog, we use our family room as a multi purpose / music / home theater space. We are trying to achieve 5.1.2 by using the Sonos Amp to connect to in-ceiling speakers for the rear surrounds to save space. The entire home theater package consist of Arc, Sub and 2 in-ceiling rear speakers.However, I recently learned the Amp can power up to 4 in-ceiling speakers. So my question is if I install 4 in-ceiling speakers, is there an option to select only 2 speakers as rear surround when watching movies vs select all 4 in-ceiling speakers when we play music? It seems wasteful not to install the maximum number of speakers the $649 amp can handle.Appreciate your feedback.

Wondering if anyone knows the answer to this… If I have night mode and speech mode turned on when using the TV input, and then I switch to playing music (say from Apple Music), do those two settings stay on or do they auto switch off because I am no longer using the TV input? 

I currently have a Sonos 5.1 setup and love it...but I’m running into Lip Sync Issues with a few connections. I also have a PlayBar as the main unit feeding everything else, so there’s no AirPlay 2 compatibility.Are there any good Sonos competitors from a “wireless setup” perspective that rivals the Sonos? Sonos obviously fails with the top output being Dolby Digital 5.1, so I’m looking to see what else may be available for Atmos and DTS:X.Is there a way to achieve this without a receiver? Or is it best to use a receiver?And input or feedback would be appreciated as I’m seriously considering upgrading my Sonos system.

Prior to submission I had been watching TV all evening with perfect sound via Sonos. Please don't route me back to the tele call center as I already had troubleshootEd 10+ times and Spent 15+ hors including both Sonos and Samsung call centers, yet Not resolved and Sonos wouldn't take Responsibility to fix the Persistent issue which has been open since n year.I then turned ONLY the TV off, after an idle time of about 2 hours, turned ON the TV to watch, Upon turning It, the ARC had lost its HDMI connection with the TV, no audio signal detected (even though nothing had changed in my system since a perfect connection, other than toggling the TV power off/on) . This is the persistent behaviour I am experiencing. Working Diagnostic 1618812137 - Not working Diagnostic 121305903My system status at point of submission was: Samsung TV: ON, with volume unmuted at medium level Samsung model number: UN50JS7000 Sonos connection used: HDMI ARC HDMI connections: Chromecast, FireTV stick, Laptop,

i currently have bought an arc. from earlier i own a play:5 (and a one SL in the bathroom).does anyone know if I can pair:a play:5gen2 and a five to the arc in order to obtain surround,or does it have to be: 2 fives and arc 2 play:5gen2 and arc? thanks in advance for advice.

Hello,I have a projection screen outside that I’d like to show movies on.  I have hooked up my amazon fire tv through the projector’s HDMI.  Unfortunately, the sound that the projector emits is pretty bad, and wouldn’t be satisfactory for a movie or sports.  I’d like to get my sonos involved (I have a Move and a Play:3), but I’m not sure of the best way to do this - any suggestions?  I suppose I could buy a Play:5 and use the 3.5mm input, but I feel like there should be a way to accomplish this without purchasing another speaker.  

tenia una samsung q90r y estaba muy contento , pero cuando salio sonos arc quede impresionado por su forma y su calidad, asi que compre una , el sonido me inpresiono pero las voces de muchas peliculas quedaban tapadas hasta con la mejora de voz activada, porque sonos no permite subir el volumen de las voces y haria feliz a mucha gente , cuando lo haga comprare otra sonos arc , tuve que venderla .graciasI had a samsung q90r and I was very happy, but when sonos arc came out I was impressed by its shape and quality, so I bought one, the sound impressed me but the voices of many movies were covered even with the voice enhancement activated,because sonos does not allow to raise the volume of the voices and it would make many people happy, when it does I will buy another sonos arc, I had to sell it .thank youMod Edit: Added Google Translation to English, as this is an English-language forum. 

Hi,Recently bought home theatre set: Arc + Sub (Gen 3) + One SL (pair), with hd fury Arcana to go with single source Apple tv 4K 2021. Tuned the Sonos system using Trueplay (using iPhone 12 mini). It sounded really well after tuning. All equipment connected to mesh wifi network with 100mbps bandwidth. Everything worked great for first couple of days.I’m based in Mumbai, India. After looking on forum, activated Alexa voice services on Arc by changing location to US via weblogin for the account.Need help with each of the part issues below. Part A: Noticed that the Sub, LS and RS started dropping (?+?+?) in any combination. Tried keeping them powered off for a while and used only Arc for listening to music. Powering them back on brought back same issue.Removed surrounds and Sub from room config and added back. Did a full reboot. The issue stopped thereafter. However, it takes anywhere between 40sec to 80sec for Sub and surrounds to get connected online (solid white LED) every time, wherea

Hi, would the sonos amp be able to power third party surrounds plus provide a subwoofer output? How well would this setup work? Thanks

I got the Arc and Beam both within the past few weeks. Previously owned a Playbar. First up the Beam. I have it in an average sized bedroom pairedwith two play1s. I really love this product, especially with the rear speakers. They blend together so effortlessly (ambient, -2). I love the rears for music, they really widen the soundstage and help with the bass. The overall sound is natural and sound is projected at or just slightly in front of the speaker. Just a great experience in a bedroom or small living room like an apartment.   The Arc is so bad I can’t watch a movie or listen to music without it annoying me. Ive had several nice pairs of bookshelf speakers in the living room over the years, 2 channel setups. I was hoping the Arc would be a nice compromise between movie and music quality. I also have the Arc paired with two play1s and the software update. Initial impressions(especially with music), the soundstage sounds very recessed like it starts 6 inches behind the speaker. Th

I use a video projector which I wire to a Play 5 to connect to the Sonos App, allowing me to link to any other speaker I may want to use with the video.  However, the Play 5 is bulky and I’d like to try something that may be more user friendly.I’ve read about the 12 South Air Fly bluetooth transmitter - I read that it will link the attached device to a pair of Apple Air Pods, so I suspect it will also link to an iPhone or iPad.  Does anyone have experience using the 12 South Air Fly device to link either directly (or indirectly through another device)  to a Sonos speaker that has bluetooth connectivity (Move or Roam)?Thanks,Bill   

Hi guys, As my passive hifi system hooked to the PC has massive humming/buzzing sound, I wanted to give my Sonos Beam & 2x Sonos Ones as an alternative a shot. After loads of fiddling around, I managed to connect the Beam (via optical from sound card & Sonos optical to HDMI adapter). Also, I noticed the volume of the Beam is quite low, even if I have the volume at 100% in all PC settings (Windows 10).However, when connecting the 2x Sonos Ones in conjunction with the Beam, I have a terrible delay (as they’re probably connected as rear speakers in a surround setup). I read in another thread that someone put the Ones in a different room group, however not sure how that’s supposed to work/kill the delay.Any ideas how to improve the volume and pair the Beam and Ones on PC without delay? Thanks! 

Hi there,I have an Apple TV HD (2021) that is connected to my Optoma HD146X projector via HDMI. I want to play video through the Apple TV, but would like to play the audio through my Sonos setup (a Sonos Five and a Sonos One). When i play video through the Apple TV, the sound comes from the beamer built-in speaker through the HDMI cable. I can't figure out where/how to connect the Apple TV to the Sonos for the audio playback. What does work, however, is to go to the Netflix app, and from there scroll down on the Apple TV remote and select the Sonos speakers for playback. If i then switch to any other app, these audio playback settings are carried over to this app, and audio is played through the Sonos speakers. If i then want to change volume, i have to go back to the Netflix app as that seems to be the only place where i can control the audio sound settings for Sonos.Does anyone have an idea what i'm doing wrong and how i can fix this?Thanks in advance!David

Hi I have got blown drivers in my play bar that’s just 7 years old can I change it?

I have a beam, sub and 2 one sl. They were working fine for almost 6 months. Yesterday I disconnected one One sl as a mistake. After plugging back in it didn’t add automatically to the home theater system.I have been trying all day to add it and no luck. I have reset factory setting on all system and start from scratch. Still same issue. I can add to the system everything but when I add my surrounds it gives an error “there was a problem adding your surrounds” and only one of them starts working. Any tips?

On Prime Video today I played some content that has previously output Dolby Atmos  (since May 11) on my setup (Fire Stick 4K; Sonos Arc w/One SL surrounds; Roofull HDMIswitcher; HDFury Arcana, firmware .84).The movies/shows are:  The Aeronauts 4K (watched in Atmos last week) Carnival Row 4K (tested Atmos) Jack Ryan 4K (tested Atmos) Suspiria 4K (tested Atmos)Available audio is only Dolby Digital Plus.  Sonos S2 app now displays Dolby Digital Plus 5.1 instead of Dolby Atmos.(Still getting Atmos music from the Tidal Music app on the Fire Stick 4K.)Can someone with same or other setupconfirm this? 

Finally after a long time of contemplation I finally pulled the trigger on a Sonos Amp. Got a pair of Wharfedale Diamond 8.2 semi-vintage bookshelves (released 21 years ago and discontinued). Paired the Sub.Now I've owned high-end HT sets a decade ago but I've never owned a close-range stereo setup. I must say I am heavily impressed. I sit 2m from speakers and they are also 2m apart. The sound stage is insane. The imaging is incredible. Instead of localizing sound coming from a bar the sound is infront of you on an imaginary stage.The phantom center works flawlessly. Movie mixes are downmixed perfectly and it's as if there is a center channel. I'm not sure how that would work with wide seating arrangement though. Another nice thing is the added options in the app with the Amp. L-R balance and Sub crossover. Finally I can decide how high the Sub will play.The only minus in this setup for me is no TruePlay. The speakers sound incredible and I don't see any room correction necessity. But