Home theater

Does anyone know what’s the firing angle of the drivers that produce the virtual surrounds in the Arc? (the second and the one before the last one). I can’t get them to impact on the rear wall, so I’m suspecting the room might be too big, making them to impact on the side walls. If there’s a chart for this, it would really come in handy.Thanks for any input!

I have a Grundig VLX 707 tv which has a HDMI-ARC port.I had everything setup and working but after a power outage my sonos amp cant connect to my TV.CEC is enabeled on my TV but it keeps on saying CEC not connected.I factory resetted my TV but the problem is stil there,I changed HDMI cabels, with nothing connected it says ARC nog connected.But the next step keeps on saying CEC not connected

I have a new gen 2 beam and cannot discern any difference when the speech enhancement is on or off.

Hay sonos thank you for the update for me arc sounds much better now the sound is fuller and even more spacious.  It's a bit quieter, I don't see a problem - if someone listened to 100%, they would not appreciate the clear and detailed sound anyway

I’ve a Vizio P75Q9-J01, an Arc soundbar, and an Xbox Series X. All are Atmos compatible, and the Arc is hooked up to the TV’s eARC, the Xbox is hooked up to the TV’s 4K/120Hz input, and I’ve all certified HDMI 2.1 cables. No receiver…Occasionally I get no sound w/ the XSX set to Atmos(TV set to auto), sometimes I get it w/ the sound cutting out continually for a split second, sometimes I can only get sound at all from rebooting the XSX a couple of times, and sometimes the XSX powers up and plays Atmos fine on the first attempt(Atmos verified thru the Sonos app). No idea why it’s always so unpredictable other than people posting that it’s a codec compatibility issue, but no one seem to know who has to adjust-Vizio, Microsoft, or Sonos.

I have 2 sanos fives and want them to work with my tv wirelessly. If i buy the arc and connect to tv, will the fives communicate wireless with ARC and work as surround? Also, what effect would that have if I just wanted to listen to music? Thanks! 

I have Samsung smart TV and Sonos Playbar. Never could get Samsung remote to control volume on Playbar, just used Directv remote.  We recently “cut the cord” and are just streaming now.  We finally figured out Samsung remote to control volume, or so we thought. Turns out it controls volume when watching live TV through antenna, but it will not adjust volume for any streaming service (Netflix, Prime, YouTube, Roku).  I can still adjust volume through the app on my phone, but there are other people in the house who want to watch TV when I’m not home.  How do I get the remote to consistently control volume for all apps? 

Hi everyone, I have had my Sonos ARC for a while now and just got a pair of One SLs, and I am trying to figure out how to reliably get surround sound with the following setup: - Older Sony Bravia TV (KDL-46EX721) that has no internal apps for Netflix or other streaming services- Regular Chromecast (non-ultra) connected to HDMI input on Bravia TV- Sonos ARC connected to Bravia TV via HDMI ARC I have tried several apps and hard reset all devices at least once, with the following result:- I am getting Dolby Digital 5.1 sound via Chromecast on HBO Max- Netflix, Amazon Prime and YouTube only play Stereo PCM Is this normal? Is there anything I can do to get 5.1 from Amazon Prime and Netflix? Would it help to use a Firestick or a Chromecast Ultra instead of my regular Chromecast? Thanks in Advance!

I am planning to purchase an Arc+Sub+Satellites in the coming months, and I will need either a new eARC equipped TV or an Arcana. I am leaning toward an Arcana in the hopes that I can add a powered splitter to the HHMI video output of the Arcana, allowing me to send video to my 4K panel and to a video only monitor 25 feet away. Any experience here with splitting that signal? I assume that because the Arcana successfully segregates the audio from the video that splitting the video is no big deal.Right?

Is an Arc SL or 5.1 Surround set with Beam and One SL compatable with my Sharp LC-90LE657U?It only had HDMI ARC, not E ARC

Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help 

I have two Play:5 speakers and a Sub in my living room and I recently got a projector for that room. Right now, I’m using a Bluetooth receiver device connected to the 3.5mm TRS jack on the back of one of the Play:5s, but the Bluetooth connection is unreliable and due to the nature of Bluetooth, there is a slight audio delay. It would be great to be able to connect the projector directly to my Sonos system without Bluetooth. The projector has an HDMI-ARC port, and a few Sonos devices support ARC. A device that connects to an HDMI-ARC port and only acts as an “input” for a Sonos system would be very useful for my configuration. It’d be even more convenient if it had an option to be powered over PoE (but I won’t be holding my breath on that).

Settings with Arc?Settings on C1?

Need some help! Getting ready to move into a new home where I will have a “man-cave” with 3 TVs (all going to be Samsung - don’t yet have the model numbers) on one wall. TV left and right will utilize Apple TV to stream YouTubeTV while the center TV will use a Verizon box. I’ve got a Beam (Gen 1), Sub, and (2) Play 1’s that I currently have set up in my home. I will be using the same system in the new home.  My goal is to have the ability to choose what TV plays the audio… If we have three games on the TVs and TV 1 and 2 are on commercial i want to switch the audio to TV 3. If TV 2 is the only one that’s on i want to be able to tell the sonos that i want the audio to come from tv 2…   I’ve been told that i should purchase this receiver (https://www.denon.com/en-us/product/av-receivers/avr-s650h) and have the three televisions connected to the audio inputs and have the sonos connected to the output port. I’d then be able to just use the remote to choose the audio output. Will this work?

After I retune my Sonos system, I notice less bass. I checked my EQ and I set it up like I have them before and I still hear less bass. I don't know if the last updated has something to do with it. Cuz I got a notification on my  S2 App telling me to retune my Sonos system. reason Cuz, it reset it with the updated. does anybody have the same problem?

Hi, I am hoping someone can help.We have recently purchased the Sonos Ray sound bar and we have only just realised that the optical on our television doesn't work.  We have a spare HDMI port on our television,  is there any other way of connecting the sound bar to my television without using the optical port? Our TV is a smart TV with WiFi if that makes any difference.  Thank you. 

Hello, I recently bought a Ray bar and I’m using it mainly to listen to music.  During summer nights, we set up in our garden a projector to watch old movies. I plug an Apple TV 4k to it and until now I used an old set of wired speakers for the sound.  Can I replace the speakers with the Ray? Will I be able to use Airplay for the movie sound? The only HDMI port is used to connect the AppleTV to the projector.  Thanks for the assistance!! 

Hi there,I have two Sonos One SLs a Beam and a Sky Glass TV. For some strange reason whenever i try to play audio through the tv it only plays through the beam. If i try to play audio through an app like spotify on my phone i have no issues, music plays through the beam and the two sorround one sls. Can you please advise im perplexed and not sure what to do.   

I am renovating my house and trying to decide whether to use ceiling mounted speakers for the rears (using Sonos AMP to drive them).  I plan to have ARC soundbar in front and Gen2 Subwoofer that I already posses, if possible.This should result in 5.1.2 configuration but my question is related to having the rears in the ceiling instead of ear level.  According to Atmos, the rears of a 5.1.2 system should be at ear level for proper 3D sound.  if they are in the ceiling what will the end result be?  seems to be it won’t be accurate Atmos representation.  Non-3D 5.1 playback will probably sound about right I suppose...but just wondering how a Sonos 5.1.2 Atmos will make sense out of the rears being in the ceiling instead of at ear level.Its not impossible for me to place a couple of Sonos Play1’s at around ear level in addition to or instead of the ceiling mounted rears.  But it will mean setting them on counters where I would rather not have a speaker with a cable running to power, etc.  

We have an 85” tv mounted. We have the Arc and want to mount it under the tv. We have bought the Sonos mount but do not have the directions. Please help with directions. Thank you! 

Hi All,  Just bought a Prism Q65 QE Pro TV, the TV comes with the Bluetooth remote control and had connect the TV and playbar via Optical cable.  However, Im not able to control the Volume from TV remote control.  Appreciate if anyone can help to advice the correct way to setup the TV with Playbar.  Thank you !Darren 

I’ve added two rear play 1s to my Arc and I’m now receiving 5.1 digital plus on films that I was receiving an atmos signal on. Is this normal? Any help/advice appreciated, thanks 

I have an Arc/ 2 One speakers/Subwoofer system with Apple 4K TV streaming device; Sony A8H TV. The Apple TV is connected via the Sony’s E-arc port. I’m having an issue where the Apple TV sometimes doesn’t turn on the Sonos system along with the TV on startup, and an issue where the Sonos system goes into solid green status light mute mode after the Apple TV tries to shut down the TV/Sonos system. (Others in this community have posted about this problem in the past.)I went into the Sonos app on my phone and under System>TV SetUp toggled off Use IR. I think was was happening was the Apple TV was trying to turn the Sonos system off and on while the Apple TV remote was sending duplicate/conflicting or lagging IR signals to the Arc. Hopefully, with the Sonos IR recognition shut off, the Sonos system will receive instruction only from the Apple TV itself, and resolve my issue.I’ll keep everyone posted. 

Hi all,  I don't really have problems putting my Sonos Beam working in my TV. It stream's Dolby Atmos on Netflix, HBO Max and Prime flawless.The thing is when I connect my laptop to the TV. I connect the laptop with an HDMI cable, but when I'm trying to setup Atmos home Theater it doesn't recognize it and I'm struggling to find a way to stream movies from my laptop to the TV and return Atmos, I'm only getting PCM audio. I understand that the problem might be related to the fact that even though the Beam is connected via eARC the laptop is only connected by normal HDMI.  Does exist a workaround for this?  How can I use my tv as a extended screen of my computer and have Atmos. Thanks in advance!!Cheers  

I am experiencing sync issues with Sonos 5 using Airplay to sync with Apple iMAC that has HDHomeRun device attached for TV access. Any suggestions as to how to stop sync issues?