Home theater

After I retune my Sonos system, I notice less bass. I checked my EQ and I set it up like I have them before and I still hear less bass. I don't know if the last updated has something to do with it. Cuz I got a notification on my  S2 App telling me to retune my Sonos system. reason Cuz, it reset it with the updated. does anybody have the same problem?

Hi, I am hoping someone can help.We have recently purchased the Sonos Ray sound bar and we have only just realised that the optical on our television doesn't work.  We have a spare HDMI port on our television,  is there any other way of connecting the sound bar to my television without using the optical port? Our TV is a smart TV with WiFi if that makes any difference.  Thank you. 

Hello, I recently bought a Ray bar and I’m using it mainly to listen to music.  During summer nights, we set up in our garden a projector to watch old movies. I plug an Apple TV 4k to it and until now I used an old set of wired speakers for the sound.  Can I replace the speakers with the Ray? Will I be able to use Airplay for the movie sound? The only HDMI port is used to connect the AppleTV to the projector.  Thanks for the assistance!! 

Hi there,I have two Sonos One SLs a Beam and a Sky Glass TV. For some strange reason whenever i try to play audio through the tv it only plays through the beam. If i try to play audio through an app like spotify on my phone i have no issues, music plays through the beam and the two sorround one sls. Can you please advise im perplexed and not sure what to do.   

I am renovating my house and trying to decide whether to use ceiling mounted speakers for the rears (using Sonos AMP to drive them).  I plan to have ARC soundbar in front and Gen2 Subwoofer that I already posses, if possible.This should result in 5.1.2 configuration but my question is related to having the rears in the ceiling instead of ear level.  According to Atmos, the rears of a 5.1.2 system should be at ear level for proper 3D sound.  if they are in the ceiling what will the end result be?  seems to be it won’t be accurate Atmos representation.  Non-3D 5.1 playback will probably sound about right I suppose...but just wondering how a Sonos 5.1.2 Atmos will make sense out of the rears being in the ceiling instead of at ear level.Its not impossible for me to place a couple of Sonos Play1’s at around ear level in addition to or instead of the ceiling mounted rears.  But it will mean setting them on counters where I would rather not have a speaker with a cable running to power, etc.  

We have an 85” tv mounted. We have the Arc and want to mount it under the tv. We have bought the Sonos mount but do not have the directions. Please help with directions. Thank you! 

Hi All,  Just bought a Prism Q65 QE Pro TV, the TV comes with the Bluetooth remote control and had connect the TV and playbar via Optical cable.  However, Im not able to control the Volume from TV remote control.  Appreciate if anyone can help to advice the correct way to setup the TV with Playbar.  Thank you !Darren 

I’ve added two rear play 1s to my Arc and I’m now receiving 5.1 digital plus on films that I was receiving an atmos signal on. Is this normal? Any help/advice appreciated, thanks 

I have an Arc/ 2 One speakers/Subwoofer system with Apple 4K TV streaming device; Sony A8H TV. The Apple TV is connected via the Sony’s E-arc port. I’m having an issue where the Apple TV sometimes doesn’t turn on the Sonos system along with the TV on startup, and an issue where the Sonos system goes into solid green status light mute mode after the Apple TV tries to shut down the TV/Sonos system. (Others in this community have posted about this problem in the past.)I went into the Sonos app on my phone and under System>TV SetUp toggled off Use IR. I think was was happening was the Apple TV was trying to turn the Sonos system off and on while the Apple TV remote was sending duplicate/conflicting or lagging IR signals to the Arc. Hopefully, with the Sonos IR recognition shut off, the Sonos system will receive instruction only from the Apple TV itself, and resolve my issue.I’ll keep everyone posted. 

Hi all,  I don't really have problems putting my Sonos Beam working in my TV. It stream's Dolby Atmos on Netflix, HBO Max and Prime flawless.The thing is when I connect my laptop to the TV. I connect the laptop with an HDMI cable, but when I'm trying to setup Atmos home Theater it doesn't recognize it and I'm struggling to find a way to stream movies from my laptop to the TV and return Atmos, I'm only getting PCM audio. I understand that the problem might be related to the fact that even though the Beam is connected via eARC the laptop is only connected by normal HDMI.  Does exist a workaround for this?  How can I use my tv as a extended screen of my computer and have Atmos. Thanks in advance!!Cheers  

I am experiencing sync issues with Sonos 5 using Airplay to sync with Apple iMAC that has HDHomeRun device attached for TV access. Any suggestions as to how to stop sync issues?

Hi there,I used to have 5.1.2 setup with Sonos arc and two play 1’s, but since I moved recently, the play 1’s aren’t really an option anymore. So I was wondering a few things.1. Is it possible to use Sonos Arc + Sub alongside a Sonos Amp + two in-ceiling speakers, and use the in-ceiling speakers as left/right behind the couch in my home theatre setup?2. Is it possible to have the same amp connected to another pair of in-ceiling or wall speakers for instance in the living room, and while running a movie on the home theatre sound setup, to be playing music on these? Or would I need another amp for that?I hope you can clarify for me :-)All the best.// Mikkel

Hello Sonos,  I love the new app and how it works, but there is one thing that would be really good, is if you have 5.1 setup and you set music playback to full, that you are able to change bass, treble and sub only for music playback. That would be great and would give you the ability to setup the sound for music.  kind regards, Rob

Hi all, I recently got an Arc and paired it with a pair of Ones in my living room. I can get 5.1 when using Netflix or Apple TV+ from my Amazon fire stick. However when I connect an external hard drive to play downloaded movies I can only get PCM stereo. My TV is a 65 inch Xiaomi 4X.  Is there anyway to get 5.1 when playing movies off an external hard drive?it’s the same story with my PS5 - can’t seem to get 5.1 no matter what I try.  I guess it’s possible it’s my tv and maybe I’ll invest in a Fury Arcana.  

I have in my collection a FIVE & One speaker. I decided it would be nice to upgrade my aging sound bar for a Sonos beam with the view for surround sound. Well i am right in thinking because since have the Beam the other 2 speakers will not connect because they are the not the same model. A little disappointed to say the least that i was unaware of this prior to purchase. My understanding was that all Sonos product's were compatible. 

Hi I am newbie to sonos family. I have a lg oled tv. And i have recently purchase -sonos arc for lcrsonos subsonos amp with two klipsch ceiling speakers 1. Can i setup my ceiling speakers as surround to be used with TV? how to do this? Will there be a lag in surround speakers if it is connected to arc wirelessly? if i play music in my living room, will arc and sub and speakers play together and work perfectly? Or by setting them as surround i cant enjoy the music? someone mentioned to me sonos sub isnt compatible with ceiling speakers even if connected via sonos amp. Whats the practical implication of this if this is correct? If i am okay always playing arc and sub and amp together, am i really losing out on something?thanks a lot  

Hi, I have a Sonos Arc which has been situated above an ethanol fireplace (i.e. not as much heat as regular or gas fire) and I’m curious to know please:1 - heat tolerance of Sonos Arc? Are there any guidelines? 2 - from the picture, does this seem like an appropriate distance?3 - are there any solutions you can suggest if necessary? Thanks  

I have a TV that has only a digital output for audio (other than the speakers on the TV).  I’d like to use a Bluetooth adapter in that digital output to connect to my Sonos Move speaker.  I’ve read that connecting Sonos to a TV via Bluetooth is not possible, but wondering if anyone has suggestions.

Hello everyone,I have an Arc, two SL and a Sub. I can play Atmos without problems, or at least in the Sonos App it says so. The problem is that I can't appreciate the sound or Atmos effect.I have Arc placed in front of the TV and there is nothing above it. The volume of the height speakers is at maximum. I play movies with the AppleTV App and the Sonos App shows that it is playing Dolby Atmos. But nothing, I don't appreciate gunshots, rain, or helicopters above my head :)What am I doing wrong? Is Atmos with Arc really appreciated?I would appreciate any suggestion.Greetings. Apologies for the English used in this post ;) I have used Google Translate.

Hi all and happy Saturday!  We just bought a Fire Cube so that we could upgrade our Fire Stick with an ethernet connection (a lot of latency and issues streaming).  We had a Fire Stick and just set up the Cube, porting over settings from Fire Stick and using same HDMI port.  When trying to connect our Sonos Beam, it sees it but we can’t get the sound to work.  We have an older TV (Sharp Aquos from, like, the stone ages … 2011-ish).  Any ideas?  We’ve tried all the suggestions on the Sonos, Amazon and Reddit but haven’t seemed to find the solution.  Thank you!  

HI guys I just bought x2 Sonos Fives for my TurnTable which has a preamp built in.I chose to pair both as stereo - works great with Streaming services however with my turntable the speaker thats playing wireless sounds really terrible. Almost like its blown. How do i fix this so it plays correctly? I also need to know how to change its name as I chose “Family room” which is the same spot my Sonos arc is in and have to choose which the right one is by guessing.

Hello all, First post here so apologies if anything is off, let me know if so. Anyway, I’m looking at upgrading my current Beam Gen 1 to a Gen 2 to get Atmos. Most of the content I watch is from 4k UHD disks using the PS5 as a player. Now, my TV only has a HDMI Arc connection and not the e-ARC. I was originally led to believe I couldn’t therefore get Atmos but have now read I’ll simply get Dolby Digital Plus (which my TV can passthrough) rather than True HD.However, I have since been told that because 4k UHD disks use a True HD track then it won’t be possible to get Atmos from the Beam Gen 2 without getting a HD Fury Arcana to fix the no e-ARC issue. My assumption had been teh Trud HD track on the disc would simply revert to a Dolby Digital Plus track but I’m now being told that isn’t the case.Can anyone confirm this for me, or tell me the opposite? Basically, has anyone got experience playing 4k UHD disks with the Beam Gen 2 and a HDMI Arc connection and let me know what happened? I d

I’ve had my sonos optical hooked into a switch which takes my google chromecast for over a year.  Worked great.  Suddenly, my optical input into the Sonos bar stopped receiving.  I changed the chromecast - nothing.  I haven’t tried a new switch.  Nothing wrong with the wire.Can you please advise?

I have an lg 55uh77 tv, connected to my Sonos beam via HDMI arc. Every so often, the connection will drop out and the sound will revert to the TV speakers for around 10 seconds. Why is this happening?

Hi, I recall that after we got the LPCM update for the Arc, it was noticed by the community that 7.1 LPCM tracks were not being properly downmixed to 5.1 and the end result were missing channels. Is that still an issue today? If I have the Sonos app reporting LPCM 7.1 does that mean I will be missing 2 channels  when outputing it to Arc, 2x Ones and a Sub?Thanks