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JeroenVR
Prominent Collaborator I
September 8, 2022

Update 14.16

Where is it?

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      GC3
      Headliner I
      September 22, 2022

      14.16 firmware and hardware update today. Let's hear your complaints!

      After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

      Well this is a good sign if they are making you run TruePlay again. 

      Anything you can tell me about the sound GC3? I’m not at home and unable to see for myself. I run an arc + 2 subs + 2 one’s.

      My opinion of the sound is that 14.16 didn't change anything. I'm not among those complaining about the volume. Re-running and turning on Trueplay left me  preferring that setup, sensing more bass/sub presence.

      Vloggy
      Lyricist I
      September 23, 2022

      14.16 firmware and hardware update today. Let's hear your complaints!

      After update my system did need to reconfigure the  arc+sub+surrounds. And re-run Trueplay as if for first time. Am leaving Trueplay "on” for now.

      After updating to 14.16, my entire system disappeared with the exception of 2x Roam and 1x Move. It looks like I have to completely reset all the rooms. Or is there another way?

      During any firmware update to the speakers, the speakers reboot as part of the process. This can cause strain on the router as they all attempt to reconnect, leading to speakers being missing in the app if the process doesn’t go smoothly. A further reboot of the missing speakers should be enough to resolve it.

      Seems to be an error 1101 – but have already tried to reboot my router. I will try other solutions. Unfortunately, booting the missing sonos device does not solve anything either – and there are quite a few devices ...

      Problem solved, but don't ask me how!!!

      After the reset, I had two boxes back on the Sonos iOS app, then I updated the MacOS app and suddenly all the boxes appeared. Same login, two different setups!

      Then deleted the iOS app again, logged in again - and (almost) everything was there (I had to add three more boxes manually). 

      Today the system is still running … fingers crossed.

        RC02ONN
        Lyricist I
        September 26, 2022

        Upgraded to iPhone 14 Pro Max on iOS 16. 
        I’m now unable to see my system within the Sonos app. 
        Any help would be gratefully received!

         

        Ken_Griffiths
        Ken_Griffiths
        September 26, 2022

        @RC02ONN,
        Perhaps see if switching off ‘Private Address’ in the WiFi network connection sorts it.

        Also switch off any security software (vpn/firewall) and WiFi calling too, fully close the App (slide off screen) and toggle the WiFi connection ‘off/on’ on the iPhone and double check that the mobile is connected to the primary (same) network as your Sonos system and not a guest network (if relevant).

        Then see if the App finds your Sonos system when re-opened.

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