Home theater

My tv was working and randomly in the middle of the day, the sound quite working. Called Sonos support and they wanted me to change my optical cable. I changed it and still no sound from the tv. Checked all the settings not sure what else to do. Music does play on the sound bar just no tv coming through.

Bought the Beam when it was released and had some issues setting it up as the app would not recognize the anynet/ARC from the Samsung TV (MU7000F). After sorting that out I learned that the TV would lose connection with the Beam if I turned the set top box off (Fios). That meant going through the whole setup each time (unplug TV and power back on to get it to find HDMI connection). I found out that if I leave the set top box on but just turn the TV off, no issues with the beam disconnecting. Now the TV turns on at random times day and night. I'm assuming the Beam is doing this as it never happened before. Diagnostic # 1598039679, happened twice in the last 8 hours.

I have had my BEAM for 3 weeks and lately the sound keeps dropping out. Its got so bad that I am returning the Beam

Hi Sonos, First, I'm sorry if I've sounded abrasive at times. I really appreciate your products, and currently own Beam and Sub. That's an investment already, and I've had nothing but the words of praise for the quality of the sound. And the app is very convenient. Not so much for the ease of use. I'm going to journal a few issues I've had, that could have been avoided. With all of these done, I can use the system, but this involved a lot of workarounds. Sonos is famed for "just works" principle. HT setups are not "just works" for a lot of people. PCM over optical/ARC works well, but Dolby Digital causes lag on a lot of TVs. Workaround: Get an HDMI extractor. Solution worked. All audio is in sync now. Downsides:- -- A) I have to manually switch cables if I want to switch from my PC to Chromecast or Xbox.--- B)Additional piece of hardware is now cluttering up the area behind my TV, and I need one more power outlet for the AC/DC adaptor for the extractor. Only Dolby Digital

Just got a new Sony Bravia x950g tv. I think this tv uses a bluetooth remote and I cannot get it to pair with my sonos playbar. Sony claim the tc comes with a IR blaster in the tv but I cannot get any headway in being able to control the sonos sound through the remote. Any suggestions?

Just Got A playbar to my 2017 lg oled and using my magic Remote the volume adjustment feels kind A slow.. Can i speed the adjustment up somehow?

Hei I have just bought a Playbar and 2 Play:5 speakers. I have the playbar on the wall under my TV and the Play:5's as back speakers, works like hell!? When i play from the sonos app, it plays in "stereo" mode and when i turn on the TV it plays in surround mode. My question is how do i get "stereo" mode when im watching something on the TV like MTV and want the Play:5 back speakers to play like the bar and not as surround? Thank you in advance for your reply

I have a playbar 5.1 setup and recently tried to play a movie that was encoded with AAC 5.1 audio. When that didn't work, I found a thread that said that the playbar only will support AC3. My question is: can the Beam play AAC 5.1 or would it be better to re-encode the file to AC3. Thank you!

Trying to use a new LG OLED TV that uses Dolby Atmos with my new Sonos Amp to set up a surround environment using two wired speakers as fronts, two Play:1s as rears, and a phantom center channel. But I read that ARC HDMI on the LG TV won't support Dolby Atmos. Anyone out there know if this will work?

set up beam, works with everything, apple tv, smart tv netflix ect, cant get sound from DTV box. checked audio setting on dtv box, tv, beam, no luck, get beautiful pic...no sound, tried otic to HDMI swapped hdmi cables and inputs on tv still no sound. can anyone help? thanks

Hey I just setup a room w. Sonos Beam and 2 play:1's. When using Spotify I get surround sound. When watching youtube or hbogo on my tv, sound is only output from the beam and not the surround sounds play:1's TV: Sony XBR55X900F 55-Inch 4K Ultra HD Smart LED TV I am using an HDMI connection to the arc hdmi port on tv. What is going on? How can I get this to work properly?

I am trying to connect my Visio TV to my Sonos connect through the RCA inputs on the Sonos connect. Does someone have detailed instructions on how to set it up. I currently have my iPad streaming through the Connect with no issue. Just can’t figure out how to tell it to change to the RCA inputs Thanks, Drew

Sonos Support article 3402 reads in part "Only one remote can be programmed to control the Sonos home theater speaker at a time." Anyone know why this would be? I am hoping to find a workaround if anyone has one to use two remotes concurrently. Want to know WHY I want this? Read on... We use a smart TV based on the Amazon Fire TV Edition system. The TV has its own remote (of course) that includes the very solid Alexa-based voice recognition capability. The Fire TV Edition is an OS that acts like an umbrella with various streaming and (one) cable service hanging hanging from it. Under this umbrella we utilize the tightly couple Amazon Prime service and also the less tightly connected offerings from Netflix, HBO Go, and Comcast Xfinity (which includes live content, streaming content, and recorded content on the Comcast DVR). Here is the problem When we are at the umbrella level (e.g. the Amazon Fire TV Edition OS), or within Amazon Prime, the TV's remote is absolutely

I have a playbar mounted to the wall on one TV and just purchased a beam for my other TV. I am using a mantel mount (TV can swing down about 30"). The mantle mount has a soundbar bracket in which the two screw holes of the Beam fit perfect. I just need the mounting screw size that fits the scree holes in the Beam. I thought they thought be included but they weren't. I can always luv the beam to hardware store and try a bunch but thought I would ask in case someone else already figured it out. Maybe there is a standard size for these? Thanks

Everyone-- Hello. I've recently bought Sonos speakers for our living room setup (Playbase, Sub and Play:1's). When I'm listening to Music through the speakers, everything sounds great. However, when I listen to anything which is routed through my TV (Cable or AppleTV). There is some random cutting in and out of the sound. It still somewhat plays, but gets very quiet and then will go back to normal sound or will sound like it loses the surround sound aspect of it. Here is my setup. Samsung TV - UN65MU8000FXZA - Digital Audio cable from TV to Sonos TimeWarner Cable Box - Connected to TV via HDMI cable Apple TV - Connected to TV via HDMI cable Is there any fix for this? Helpful hints to make sure I have my TV set up correctly through the digital audio cable? Thanks!

Have an epson 2150 hooked to a sonos 5. The sound comes through and also can be grouped with other sonos speakers. The sound however is several seconds behind the video (very annoying for watching movies). When the sound comes through the projector it is synced. Is there a setting in either the Epson, sonos or perhaps both that adjust this audio lag? Thanks Glenn Bonagura

Al was fine, no changes in setup. No changes in other connected devices. since last couple of day’s My sonos beam does not find the tv anymore. keeps on asking to Connect to ARC (wich it is) and to check the Samsung settings (anynet+) Which is correct. what to do? again, up to last week it worked fine for months

I have a Sonos PlayBar connected to my Sony TV. I use Comcast. I'm considering getting a TiVo. It uses an IR remote. I want to control my PlayBar directly as I do with the Comcast remote. The TiVo remote is programmable. Can I do this?

Hi! I just helped my parents bye a Sonos Beam to get better music experience when watching TV and concerts. It’s all connected and fine. But I can’t turn the music up high! What should I do?

I had a nice AV receiver that recently bit the dust. Wondering if I need a new one or if I can simply replace it with Sonos. I have all all wired speakers in the ceiling. Any ideas would be super helpful! Thanks!

My TV is a dinosaur, no optical, two HDMI, NOT ARC, etc. Can I connect my Beam to my receiver as a workaround for an old TV? If that doesn't work, is the next best option using a HDMI Arc converter? Thanks

i have a ONE speaker connecting my laptops around the rooms. I find i cannot play the audio from TV with the speaker. because i am thinking to buy the beam, i would like to check if i can use them paired for these purposes: -playing music from laptop with ONE/beam/ONE+beam -playing videos from TV with audio output with ONE/beam/ONE+beam thanks

I have a playbar connected to my LG OLED 55" TV via optical connection. I would like to add rear surround speakers. I was considering a pair of Play1s for this purpose. However, since the Architectural in Ceiling speakers are now available would this be a good option? there are a pair of unused speakers from my house's original owner already in place in the ceiling so this would be an easy install. Questions: Dolby surround speakers are supposed to be 1 foot above ear level. Would using "ambient" speakers at ceiling level degrade the listening experience? . I realize the Architectural in Ceiling speakers were intended to be used with the Sonos AMP. However, I have an unused Connect AMP. Would it be possible to use this unit, instead? if it is possible: would I loose performance or features by doing so? Would I still need to run Ethernet cables to the Playbar and the Connect AMP?

i have two plays 1 and a beam setup and would like to hang the plays on the sofa sides. Do you have any recommendation for a sofa which is close to the wall? See picture. Thank you for you answers!!

Hi all, I’m planning on moving my 2 x Play 1 speakers from behind my sofa to two different walls either side of the sofa. Is there a minimum/maximum height I should place the speakers to ensure I still get the same surround sound? Needs to be child proof too which is part of the reason for moving them. Thanks!