Home theater

Hey, so I just got my ARC and it’s hooked up to an entirely new setup. TV is LG nano85 (2020 model with E-arc), Apple TV 4K and Xbox 1 S. All new HDMI 48gbps cables. Whenever I try to play something from Disney+ on the Apple TV there is no sound. The same happens when I play a Netflix item that has Atmos. I have the Apple TV set to auto, Atmos available. The TV is set to bitstream input and pass thru and e arc is turned on. Atmos works on the Xbox and on the built in apps on the TV. If I try and play any iTunes movies On the Apple TV  they say 5.1 in the Sonos app, even though iTunes says they have Atmos. Am I missing a setting some where? 

I’m trying to setup a new sonos system and link to my TV.  The speakers (beam, sub & 2 one sls) are on the same network as my TV.  If I play music I get surround sound.  If I play my TV, only the beam is working.  trying to get surround via tv...

Hi Everyone,  I am a newbie at all this Dolby Atmos and was hoping i could get some help. I have a samsung q80 and at the moment there is no EARC with this TV but i was reading that even without that we should be able to get Dolby Digital + when using an Apple TV. My current set up is HDMI Arc connected to the TV, Apple TV connected to a Phillips HDMI Sync box. Unfortunately the way it is connected now when i go to settings on the Apple TV it is telling me that the only output is Dolby Digital 5.1….is this what I should be seeing?    Thanks in advance.

Much needed help.  I currently have the following components (listed below) and cannot seem to figure out  if there is ANY way possible to make an HDMI Arc connection such that I receive true Dolby Atmos sound from my Sonos ARC soundbar via any component that I would choose to use (i.e. Apple TV (4k), UHD Blu Ray, Playstation 4-see below).  If I cannot achieve Atmos utilizing my current setup then would you please advise which (if any) additional component(s) I would need to add in order to achieve Atmos in a projector environment.  Here is my current list of components (I am currently connecting all to the Sonos ARC via Optical audio out on my HDMI Matrix Switch): Sonos Arc (connected to the HDMI Matrix switch via optical audio adapter), A Sonos Sub, and two Play:1’s for surround Orei 4K HDMI Matrix 4X2 Switch (UltraHD with ARC Supports yo to 4K @ 60Hz and 1080P Arc EDID) BenQ HT2050A Projector (connected to the OUT of the HDMI Matrix Switch-it, of course, does not have HDMI Arc)

I have a new Sonos arc, sub, play 1 surrounds, yet I have no idea what sort of sound is coming out of my Sonos system.   it would be really helpful in the Sonos app to have the sound type indicated. I’m not sure why this isn’t the standard - really frustrating and poor in my view. I very other surround system on the market will let you know if Dolby is coming out of the speakers.        

I was looking at this eARC audio extractor - the HDFury  and I’m not quite sure if it would work with an Arc….and it’s too expensive to experiment.   But what I think it does is extract audio AFTER the TV???? I was looking for a solution for a TV without eArc (mine) so I could use a BluRay with Atmos. I think this gadget may not pass Dolby Vision at 4K.  And how does it sync audio & video? Anybody have experience with this? 

I have purchased the Arc to replace my Playbar in a surround sound set up I previously had the Playbar mounted to my TV cabinet that was designed for the Playbar and it sounded great I have used the new Arc wall mount to facilitate mounting the Arc to the same cabinet, the upward firing speakers have a clear line of sight to the ceiling with no obstructions, but i was concerned that the magnetic trigger in the Arc mount may be giving me a false sound stage as its not actually mounted to the wall..? Can you advise please, as i cant see an option in the App to disable this?

I had an order in with John Lewis which I hadn’t received confirmation on… after calling this is now showing out of stock so cancelled order to look elsewhere for a launch day delivery. Looks like the launch has been pushed back a week to the 19th June??

I’m looking to buy some Sonos products but I don’t know where to start? I have a: A TV with 2 HDMI IN (NO ARC), 1 Digital Audio Out optical out Receiver with 4 HDMI inputs, 1 HDMI TV OUT ARC and speaker wire connections. A bluray player HDMI A Nintendo switch HDMI Amazon Fire TV My old setup I used wired speakers to connect to the receiver but they were built into my old house and I have moved. So I don’t have them anymore. I want something like the Sonos Beam and maybe another wireless speaker that sits in another room.   How does the Sonos speakers take multiple HDMI Inputs? Do I need another Sonos product? A new TV? A new receiver? 

I took delivery of my shiny new Sonos Arc yesterday. I’ve installed it and plugged the HDMI into the correct HDMI port (port 2) on my LG C9. I’m getting fantastic Atmos from the Netflix app etc however…..as soon as I plug my Sky Q box into HMDI port 1, my tv defaults to the internal speaker and won’t allow me to change the setting back to the HDMI ARC output until I disconnect the Sky Q box. Any ideas? Thanks

I recently purchased the Sub Gen 2 about 6 months ago. I plan to one day purchase the new upcoming Sonos Arc soundbar. With the new Sub Gen 3 releasing, does this mean I will not be able to use the Sub Gen 2 with the new Arc soundbar to create my home theater surround sound?

Hopefully this may help some with questions, just some of my impressions. Setup: Sonos Arc with Sonos Sub, and 2 play ones 1.) In a larger open room, which is not ideal, the Arc sounds fuller and more clear than a Playbar, which in turn is fuller and more clear than a Beam tested in the same space. Even in an open room, sound is fairly immersive and has plenty of power and punch with the right movie/audio source.   2.) Arc performs much better in a smaller room with more traditional 4 walls, since Atmos has more surfaces to bounce off of. This is also true of the Playbar and Beam, they sound better in a smaller room due to the obvious acoustic benefits vs an open room.   3.) For music, it's better and has a bigger sound stage than the other sound bars, but is noticeably less impressive than a Sonos AMP with a pair of Bowers and Wilkins 685 speakers in terms of soundstage, audio quality, etc.   4. Likewise, for movies - the AMP with the BW speakers in home theatre mode definitel

I have Sky Q 2TB and 4KUHD Blu-ray connected to my Samsung QE55Q9FNA.   When I look at my TV’s Digital Output Audio Format the message says      “ The Dolby digital + option is only available via ARC (HDMI) for external devices that support the format”.   Does that mean that If I buy a Sonos ARC and attach it to the TV via the HDMI ARC -  I will be able to get (Dolby Digital Plus) Dolby Atmos ?.    I understand that as I do not have eARC I cannot get the Dolby TrueHD Dolby Atmos.   Many Thanks,   Jan.

Not sure where to post but I need to chime in. I love this forum, but a question for all the complainers of DTS not being supported. Did you actually research before you purchased this very expensive equipment? I have read so many people whining “I’m going to return my Sonos” or I’m selling my gear” or “wahhhhhh I’m not buying Sonos unless they give me DTS”. I spent hours researching before I even went to the store to give it a listen. It very clear and in no way hidden that this equipment is geared towards streaming media and music. It clearly states that DTS is not supported. To be honest, I didn’t even know people still watch DVDs! Wait....are VCRs still around too?? People think that Sonos is not listening. I believe they are listening and their answer is NO. They have a very specific brand with one goal in mind. Add music easily throughout your whole home. I think the 5.1 is a bonus but it’s not their claim to fame. I have the 5.1 set up and a couple Play 5s and could not be happi

I am having a problem with my brand new Onkyo TX-NR686 that is advertised as "Works with Sonos" actually connecting to my new Sonos Connect for the purpose of having the receiver turn on and the input switched so the Sonos Connect input. I have updated the Onkyo to the latest firmware. All my Sonos speakers and connects are at the latest 10.0 update. I connect the Sonos Connect to the CD analog inputs on the Onkyo like the instructional video specifies. I go through all the correct settings on the Onkyo as per the instructions. The Onkyo and Connect are on the same network and subnet. I have verified that I can see both units on my network. The Sonos system works fine and I can even manually turn on the Onkyo and change the input to CD and the Connect music comes through fine. However the reason I bought it and the Connect is because of the "Works with Sonos" integration feature that automatically is supposed to turn on the Onkyo receiver and change inputs to the Sonos inpu

I’ve been trying to play the Roger Waters The Wall Atmos track off of my PS4 but I’m only able to get 2.0 stereo sound. The TV is set to passthrough audio and the PS4 to Bitstream (Dolby). Anyone one been able to successfully get Atmos with the PS4 and the Arc?

I am mounting my brand new ARC suspended under the TV on a Cantilever TV & Soundbar mount. My ARC is not mounted to the wall or or placed on a table. As the TV Moves out on the cantilever arm, the ARC moves with it, maintaining 65mm below the TV. I am using a Sub (Gen2) & 2 Sonos Ones in my setup. Do I need to do anything to the sound setup? Does the ARC think it is wall mounted & wrongly adjusts the sound as I see the the offical wall mount does alter the sound? At the moment the ARC sound is not as good as I was expecting and I can't mount it to the wall or put it on a table.  Hopefully the ARC sound will improve with a few tweaks & running in the speakers. Maybe I was expecting a huge improvement, but as the Playbar is already a good product, I was not going to see big changes. Long term listening will no doubt show the subtle improvements of the Playbar. I have not listened to anything in ATMOS yet though, which is where the speaker excels.

Hi - I’ve just installed the Arc on HDMI3 (Arc) on my Sony KD77a1  I’ve fired up a film on the AppleTV - The film is Coded with Dolby Atmos - and yet I’m not convinced I’m actually getting Dolby Atmos. When I look into the system settings it says Stereo 2.0 on the Arc and nothing on the Surrounds (Play:3 and Sub) - and is expect that to say Dolby Atmos… I’ve checked the HDMI settings on the Sony TV - all looks fine. Would I expect to see Dolby Atmos on the Sonos System Info if all was working?    I know this product is super new - but does anybody have any pointers as to what might be wrong? 

Suddenly my sonos app became S1. I looked and saw that there is an S2 app also. Apparently it has new features, etc. But of course, they are crapping on customers with older devices and it won’t work. The excuse is that older devices can’t handle the new app. Really? We are talking about streaming audio. Let’s not make more of it than what it is.  A few IF AND ELSE statements in the app, and Sonos could have made the new app work with old devices.  This is just a way to get people to drop their old devices and buy new ones. Kind of like how Apple slowed down iPhones. Sonos was selling the Connect up until about a year or two at most ago. Now those are considered old.   Then there is all these new devices, but still not much for 3rd party speakers. The Amp is only 2 channel. Still no solution for real 5.1 or better sound with 3rd party speakers.  I have some speakers that are built into my custom wall unit and a sound at is out of the question as well as other speakers. So I have to

Attached is a photo of my current living room set up. I am looking for advice on how to get the most out of my ARC upfiring speakers.    can I mount it above the tv, where the current soundbar is? Should I move the tv up a foot on the wall and mount The ARC under it?   the ceilings are vaulted as you can see. I thought that mounting it above may get it closer to the ceiling for the “bounce effect”.    that being said, it would be nice to get the best overall sound possible.    thoughts?

First Post, hope you can help. I have a Sonos ARC on order at the moment, does anybody know the length of the power cable and the HDMI cable supplied please, and also more importantly if the HDMI cable is a high speed one able to cope with EARC inputs and higher bandwidth? Don't fancy installing cables and then having to replace so any guidance would be good. Thanks in Advance

Once you have set the Arc up with Bluetooth turned on, do you always need it on for the sound bar to function properly or can you turn it off on your phone as its connected to the wifi?  

I received my Arc yesterday and initial impressions are...poor. The bass performance is much, much worse than even the $150 vizio soundbar it replaces (and worse than every other Sonos product I own). The woofers sound like they are bottoming out and rattling during any music or TV that has even a slight amount of bass. Has anyone else noticed the same? I am not sure if this is a possible hardware defect or whether all Arcs exhibit this behavior.  Try, for instance, watching the opening credits from “Dirty Money” on Netflix. It’s theme song is by Run the Jewels and it sounds atrocious on the Arc. Almost as if the woofers are being asked to play far beyond their capabilities (despite the volume at 35-40% and the Bass EQ being flat). I sincerely hope mine is defective and that this isn’t just the performance we should expect from the Arc.   Thanks

Are we still able to use S1 devices for surround speakers in s2? if it, what is the recommended setup for existing wired surround speakers? Amp works great for the front speakers and connect:amp is fine for surround but are we really now expected to buy TWO AMPs just for wired surround sound with S2.  

Hello.  So I have to run a cat 6 cable over hdmi , with HDMI converters on each side.   I’m currently doing it with my tv signal.  But I want to do it with my amp so my sound can be heard through my speakers.  So When my cable box is on or my Apple TV is on I get great sound    The reason for this is because my wire run is too long for a normal HDMI run.  Over 50 ft.  I’m s there a cat 6 to HDMI convertors  that support this.  Or is there anyone that has done this with either a super long HDMI or the way I’m describing.    Also.the next curve ball is the tv system I’m speaking about is outdoors.  Tv , speakers, etc.  all my components are obviously inside.  So a rather use a cat 6.  Not sure if they have outdoor rated hdmi.  Thanks.